Patroller - Edmonton
- AB, Canada
- Edmonton, AB, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Experience
- Minimum 2-3 years of customer service experience
- Working hours
- 40 Hours/week
- Posting language
- English
- Posted
Original job description
Job Description
This position is responsible for patrolling an assigned area to ensure public compliance with existing parking ordinances while maintaining a high level of professionalism.
Responsibilities
This position is responsible for patrolling an assigned area to ensure public compliance with existing parking ordinances while maintaining a high level of professionalism.
Responsibilities
- Patrol properties to maintain safety
- Maintain close communication with dispatch using two-way radio or cell phone
- Relay information about incidents or emergencies to appropriate personnel
- Write warnings and citations for illegally parked vehicles
- Identify vehicles in violation of parking codes
- Observe and report hazardous conditions such as missing traffic signs or street markings
- Observe and report suspicious objects or vehicles
- Monitor environmental conditions to detect possible hazards (ice, etc.)
- Use a hand-held device to enter and retrieve vehicle information
- Investigate and answer complaints regarding contested parking citations
- Prepare and maintain operational records, i.e., activity logs and contested citations
- Collect coins from parking meters
- Maintain assigned equipment
- Perform simple vehicle maintenance, such as checking oil, and report mechanical problems to the Manager
- Other duties as assigned
- 40 Hours/week; Shift timings varies;
- Minimum 2-3 years of customer service experience
- Strong communication and interpersonal skills
- Demonstrated problem-solving skills
- Able to maintain a professional demeanor in all situations
- Able to work well in a team-oriented environment
- Able to work independently with minimal supervision
- Able to work under pressure in a fast-paced environment
- Strong attention to detail and good observational skills
- Takes pride in maintaining a high standard of quality service
- Accurate data entry skills
- Valid provincial driver's license
- Clean driver's abstract
- Basic computer skills
- Able to pass a criminal record check
- Enthusiasm for ongoing learning, coaching, and training
- Results-oriented individual, focused on accuracy and customer relations
More about this job
Responsibilities
Patrol assigned properties to promote safety and enforce parking ordinances by identifying violations and issuing warnings or citations. Report incidents and hazards, respond to complaints, maintain operational records and equipment, collect parking meter coins, and perform basic vehicle checks.
Requirements
Requires 2–3 years of customer service experience, strong communication and problem-solving skills, attention to detail, and the ability to work independently and under pressure. Candidates must have a valid provincial driver's license, a clean driver's abstract, basic computer and data-entry skills, and be able to pass a criminal record check.
Skills
- Customer Service
- Communication
- Interpersonal Skills
- Problem-Solving
- Teamwork
- Independent Work
- Attention to Detail
- Observation
- Accurate Data Entry
- Basic Computer Skills
- Professionalism
- Incident Reporting
- Recordkeeping
- Valid Driver's License
Visa sponsorship
Not detected in the job text
Categories
- Security & Safety
- Customer Service & Support
- Government & Public Sector
- Transportation
Keywords
- Parking Ordinances
- Parking Enforcement
- Patrolling
- Public Safety
- Warnings
- Citations
- Vehicle Information
- Two-Way Radio
- Cell Phone
- Incident Reporting
- Hazard Reporting
- Traffic Signs
- Street Markings
- Environmental Hazards
- Hand-Held Device
- Contested Citations
- Activity Logs
- Parking Meters
- Equipment Maintenance
- Vehicle Maintenance
- Customer Service
- Criminal Record Check
- Driver's Abstract
- Data Entry