Patroller - Winnipeg
- Winnipeg, MB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Minimum 2-3 years customer service experience
- Posting language
- English
- Posted
Original job description
Are you someone who enjoys working outdoors, interacting with the public, and helping keep communities safe and organized? We are seeking a professional and customer-focused Parking Enforcement Officer to patrol assigned areas, ensure compliance with parking regulations, and provide exceptional service to the public.
This role offers a combination of independent work, community engagement, and problem-solving in a fast-paced environment.
Why Join Us?
The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination and, accommodations are available upon request in the relationship to employment and materials.
We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview. No agency or applicant phone calls please.
Successful candidates will be required to submit a Criminal Background and Driver abstract check.
This role offers a combination of independent work, community engagement, and problem-solving in a fast-paced environment.
Why Join Us?
- Work independently while making a positive impact in the community.
- Dynamic outdoor work environment.
- Opportunities for training and professional growth.
- Supportive team atmosphere.
- Patrol properties to maintain safety
- Maintain close communication with dispatch using two-way radio or cell phone
- Relay information about incidents or emergencies to appropriate personnel
- Write warnings and citations for illegally parked vehicles
- Identify vehicles in violation of parking codes
- Observe and report hazardous conditions such as missing traffic signs or street markings
- Observe and report suspicious objects or vehicles
- Monitor environmental conditions to detect possible hazards (ice, etc.)
- Use hand-held device to enter and retrieve vehicle information
- Investigate and answer complaints regarding contested parking citations
- Prepare and maintain operational records ie: activity logs and contested citations
- Collect coins from parking meters
- Maintain assigned equipment
- Perform simple vehicle maintenance, such as checking oil and report mechanical problems to the Manager
- Other duties as assigned
- Valid provincial drivers license
- Minimum 2-3 years customer service experience
- Strong communication and interpersonal skills
- Demonstrated problem solving skills
- Able to maintain a professional demeanor in all situations
- Able to work well in a team oriented environment
- Able to work independently with minimal supervision
- Able to work under pressure in a fast-paced environment
- Strong attention to detail and good observational skills
- Takes pride in maintaining a high standard of quality service
- Accurate data entry skills
- Basic computer skills
- Able to pass a criminal record check
- Enthusiasm for on-going learning, coaching, and training
- Results-oriented individual, focused on accuracy and customer relations
The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination and, accommodations are available upon request in the relationship to employment and materials.
We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview. No agency or applicant phone calls please.
Successful candidates will be required to submit a Criminal Background and Driver abstract check.
More about this job
Responsibilities
Patrol assigned properties to enforce parking regulations, identify hazards or suspicious activity, and report incidents to dispatch or appropriate personnel. Issue warnings and citations, respond to contested-citation complaints, maintain operational records, collect parking-meter coins, and care for assigned equipment.
Requirements
Requires a valid provincial driver's license, 2–3 years of customer service experience, strong communication and problem-solving skills, and the ability to work independently and as part of a team. Candidates must demonstrate professionalism, attention to detail, accurate data entry, and basic computer skills, and pass criminal record and driver abstract checks.
Skills
- Customer Service
- Communication
- Interpersonal Skills
- Problem-Solving
- Teamwork
- Independent Work
- Attention to Detail
- Observation
- Accurate Data Entry
- Basic Computer Skills
- Public Interaction
- Parking Regulation Enforcement
- Incident Reporting
- Operational Recordkeeping
- Equipment Maintenance
Benefits
- Training and Professional Growth
Visa sponsorship
Not detected in the job text
Categories
- Security & Safety
- Customer Service & Support
- Government & Public Sector
- Transportation
Keywords
- Parking Enforcement
- Parking Regulations
- Parking Citations
- Customer Service
- Public Safety
- Property Patrol
- Two-Way Radio
- Cell Phone
- Incident Reporting
- Hazard Observation
- Suspicious Activity
- Hand-Held Device
- Vehicle Information
- Contested Citations
- Operational Records
- Activity Logs
- Parking Meters
- Equipment Maintenance
- Vehicle Maintenance
- Driver's License
- Criminal Record Check
- Driver Abstract Check
- Data Entry
- Problem-Solving