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Added 27 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…(RMH) and Haliburton Highlands Health Services (HHHS). Your leadership demonstrates creativity, innovation, flexibility, and professional knowledge. Working collaboratively, you will engage…
Added 27 mins ago
UO
Research Team Lead
University of Victoria
Victoria, BC
- Full-time
…maintain a high standard of compliance, efficiency, and client service; and provide strategic grant and award facilitation services. The position leads a small team of research support…
Added 27 mins ago
NM
Shop Foreperson
Nelson Motors and Equipment
Avonlea, SK
- Full-time
…agricultural community. Our customers count on us for dependable service, expert support, and a shop experience that delivers an unmatched…
Added 42 mins ago
HC
Director, Engagement
Hotels Canada
Ottawa, ON
- Full-time
Work closely with staff, consultants, sponsors, partners, and service providers to ensure initiatives are well planned, effectively executed, and financially sustainable.
Added 42 mins ago
EO
Associate Optometrist (Montreal, Quebec, H3B 1B9, Canada)
Eyes On Eyecare
Montreal, QC
- Full-time
Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
Added 42 mins ago
RH
Director of Operations
RNS Health Care Services
ON · Aurora, Ontario
- Full-time
RNS Health Care Services Inc. is seeking an experienced and strategic Director of Operations to provide leadership across key areas of the organization, including Human Resources, Client…
Added 42 mins ago
RH
Community Care Supervisor (14 Month Contract)
RNS Health Care Services
ON · Woodbridge, Ontario
- Full-time
…thrive in a collaborative environment that values compassion, leadership, and innovation? If so, join RNS Health Care as our next Client Care Supervisor (RPN) and help us shape the future…
Added 42 mins ago
I
Manager, Product Manufacturing
Inertia
Toronto, ON
- Full-time
We are looking for an engineer with deep manufacturing process knowledge and strong project and people leadership to lead new product manufacturing at Inertia. You will take products from…
Added 42 mins ago
BA
Workplace Experience Coordinator
Brown and Beattie
Markham, ON
- Full-time
Support client meetings, executive meetings, staff events and Lunch & Learn sessions.
Added 42 mins ago
Quality Assurance - Quality Assurance Manager
Recruitment Team
Winnipeg, MB
…skilled Technicians, HR, IT, Procurement, Warehouse and Customer Service…
Added 42 mins ago
General Manager
Hollywood Bowl Group
Waterloo, ON
3 weeks of vacation - increasing to 4 after one year of service
Added 57 mins ago
FH
Lead, Clinical Engagement, Meditech Expanse Project
Fraser Health
Surrey, BC
- Full-time
Develop a strong collaborative relationship with the CCIO/CMIO, and together provide clinical leadership in utilizing information technology to support the Meditech Expanse implementation.
Added 57 mins ago
VL
LSM - Full Time Concierge
Vantage Living Inc.
Salmon Arm, BC
- $22.75 USD / hour
- Full-time
Position Summary: Responsible for completion of various clerical and administrative functions including supporting the leadership team in managing day-to day operations, service planning…
Added 57 mins ago
VL
LSM - PT Weekend Concierge
Vantage Living Inc.
Salmon Arm, BC
- $21.5 CAD / hour
- Part-time
Responsible for completion of various clerical and administrative functions including supporting the leadership team in managing day-to-day operations, service planning and labour…
Added 1 hour ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a key member of the Human Resources team, you will provide operational leadership, technical expertise, and support to scheduling staff, managers, and directors across the Hospital. You…
Added 1 hour ago
AU
Security Guard - Residential Floater
Allied Universal
Toronto, ON · North York, ON
- $17 CAD / hour
- Part-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 1 hour ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Demonstrated leadership ability with the capacity to provide support and guidance to staff.
Added 2 hours ago
LC
Beauty Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Barrie, ON
- Full-time
Drive a Passion for Results – Provide Thought Leadership – Analyze and solve problems - Engage our People – Build collaborative relationships - Demonstrate Personal Leadership and Build…
Added 2 hours ago
LC
Pharmacist, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Mississauga, ON
- Full-time
Commitment to providing exceptional customer service
Added 2 hours ago
LC
Pharmacist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Barrie, ON
- Part-time
Commitment to providing exceptional customer service
Added 3 hours ago
BT
Manager
Baker Tilly Canada
Moncton, NB · Greater Moncton, NB
- Full-time
Build and manage client relationships at a senior level and identify client service opportunities.
Added 3 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 3 hours ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…to oversees all aspects of a events, including set-up, food service, bar service and controls while focusing on detail and quality presentation and customer service. Event Centre…
Added 3 hours ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Customer service experience and well-developed leadership skills.
Added 3 hours ago
GE
Buffet Cook - PM
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…cooking skills, and must understand how to use a variety of food service equipment, including knives, pots and pans, wok, ovens and grills, fryers, steamers food processors and slicers.…

Indigo Park Canada

Supervisor - West

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 30, 2027
Experience: 1-2 years of experience in a Supervisory/Team Lead capacity
Posting language: English
Posted: Oct 30, 2026

Original job description

What Would You Be Doing?

Responsible and accountable for the operational performance of all services, to ensure they match and/or exceed targets.
Continuously identify and implement operational best practices
Adjust and monitoring scheduling based on demand requirements to ensure efficient operational staffing levels
Ensure delivery of client obligations and promises including day to day service levels, customer experience and quality measures
Oversee customer relations management to ensure expectations are being met and identify areas for improvement
Oversee and ensure that all cash and audit procedures are being followed
Prepare reports, analyze and investigate any discrepancies in a timely manner
Responsible for assisting with recruitment, training, coaching, mentoring and retention of staff
Communicate and engage employees to ensure they understand company and client expectations on customer service, problem resolution processes, and products and services offered
Manage labour costs based on business demands to ensure targets are achieved
Other ad hoc duties and projects as assigned by management

What are the Working Conditions?

24/7/365 operation with constantly changing demands and challenges
May be required to work various shifts including evenings and weekends
Sit, stand, and walk for extended periods of time
Administrative and computer work required

What Are We Looking For?

1-2 years of experience in a Supervisory/Team Lead capacity
Demonstrated exceptional customer service skills
Proficient in Microsoft Excel/Word/Outlook, and Chrome
Previous customer care, tourism, hospitality and/or food & beverage experience preferred
Excellent communication and organizational skills
Strong interpersonal skills with a focus on compassion, articulate conversation, and sincerity
Ability to balance workload with busy and slow times
Ability to pass a criminal background check and all airport screening processes
Valid Class 5 drivers license and clean abstract

What Will Set You Apart?

Enthusiasm for on-going learning, coaching, and training
Results-oriented individual, focused on accuracy, customer relatio

Apply About employer

More about this job

Responsibilities

Oversee operational performance, staffing and scheduling, client service commitments, customer relations, cash and audit procedures, and labour costs. Support recruitment, training, coaching, and retention while reporting on and investigating discrepancies and completing assigned projects.

Requirements

Requires 1–2 years of supervisory or team lead experience, strong customer service, communication, organizational, and interpersonal skills, and proficiency with Microsoft Excel, Word, Outlook, and Chrome. Customer care, tourism, hospitality, or food and beverage experience is preferred; candidates must pass criminal and airport screening checks and hold a valid Class 5 driver’s licence with a clean abstract.

Skills

Operational Performance Management
Scheduling
Customer Service
Customer Relations Management
Cash Handling
Audit Procedures
Reporting
Discrepancy Investigation
Recruitment
Training
Coaching
Staff Retention
Labour Cost Management
Microsoft Excel
Microsoft Word
Microsoft Outlook

Visa sponsorship

Not detected in the job text

Keywords

Operational Performance
Best Practices
Scheduling
Staffing
Service Levels
Customer Experience
Quality Measures
Customer Relations
Cash Procedures
Audit Procedures
Reporting
Discrepancy Investigation
Recruitment
Training
Coaching
Mentoring
Staff Retention
Labour Costs
Microsoft Excel
Microsoft Word
Microsoft Outlook
Google Chrome
Customer Care
Tourism
Hospitality
Food And Beverage
Airport Screening
Class 5 Driver’s Licence

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