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Added 49 mins ago
Weekend Light Duty Cleaner
FirstService Residential Canada
Vaughan, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 49 mins ago
Weekend Heavy Duty Cleaner
FirstService Residential Canada
Toronto, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 49 mins ago
Security Concierge
FirstService Residential Canada
Vaughan, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 49 mins ago
Communications Analyst
Emplo Inc.
Gatineau, QC
Full-time
The Canadian Security Intelligence Service (CSIS) is looking for dedicated individuals to fill the position of Communications Analyst in its various regional offices across Canada.…
Added 49 mins ago
IAE Architect
Tata Consultancy Services
Calgary, AB
Full-time
…applications, compute, VDI/HPC, workstations, storage, network, security, monitoring, backup, recovery, and support…
Added 1 hour ago
Softgoods Associate (Part-Time)
Giant Tiger
Saskatoon, SK
Part-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be…
Added 1 hour ago
Cashier (Part-Time)
Giant Tiger
Saskatoon, SK
Part-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be…
Added 2 hours ago
Electrician Maintenance ‘A’
HPEDSB - Hastings and Prince Edward District School Board
Belleville, ON
Internship
Hastings and Prince Edward District School Board is committed to a qualified workforce that is representative of the diversity of the people in Ontario and across the communities we serve.
Added 2 hours ago
2026 Seasonal Customer Experience Representative
Indigo
Burlington, ON
Part-time
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in…
Added 3 hours ago
Webber - Seasonal Equipment Operator (Live-in) - Infrastructure Management
Ferrovial
Woodbridge, ON
Full-time
…and take advantage of initiatives designed to support your physical and psychological…
Added 4 hours ago
Webber - Seasonal Equipment Operator (Live-in) - Infrastructure Management
Ferrovial
Woodbridge, ON
Full-time
…and take advantage of initiatives designed to support your physical and psychological…
Added 4 hours ago
Webber - Seasonal Equipment Operator- Steeles - Infrastructure Management
Ferrovial
Woodbridge, ON
Full-time
…and take advantage of initiatives designed to support your physical and psychological…
Added 4 hours ago
Concierge - Maple House (Canary Landing)
Tricon Residential
Toronto, ON · Maple House at Canary Landing, Toronto ON
Full-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including:
Added 5 hours ago
Technical Sales Representative/Engineer - Shotcrete Tunnel & Mining (Timmins, ON)
Sika
Timmins, ON
Full-time
The Technical Sales Representative / Engineer is responsible for the sales, promotion, and technical support of Sika’s full range of mining products and equipment across the Shotcrete,…
Added 5 hours ago
Ticket Processing & e-Disclosure Specialist
Calgary Police Service
Calgary, AB
$34.37 to $45.97 CAD / hour
Temporary
…difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great…
Added 5 hours ago
Technician Quality Testing l
Sibelco Group
Guelph, ON
Full-time
…essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals…
Added 6 hours ago
Store Associate (Full-Time)
Giant Tiger
Embrun, ON
Full-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be…
Added 7 hours ago
Postdoctoral Fellow – SAPPHIRE Project: Resilient Cooperative PNT from LEO Satellite Constellations
École de technologie supérieure
Montreal, QC
Full-time
Contributing to the design of a hybrid multi-protocol SDR receiver (DVB-S2X, D2D, and legacy frames) and its validation in the lab and under representative conditions.
Added 8 hours ago
Cashier (Part-Time)
Giant Tiger
Miramichi, NB
Part-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be…
Added 8 hours ago
Store Associate (Part-Time)
Giant Tiger
Rouyn-Noranda, QC
Part-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be…
Added 8 hours ago
Store Associate (Full-Time)
Giant Tiger
Summerside, PE
Full-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be…
Added 8 hours ago
Technician I (Port Hardy, British Columbia, CA)
Vestas
Port Hardy, BC
Full-time
The physical demands described here are representative of those that are met by an employee, to effectively perform the essential functions of this role. Reasonable accommodations may be…
Added 9 hours ago
Sales & Service Representative (Fly In/ Fly Out, 7 on/ 7 off)
Grainger Businesses
Fort McMurray, AB
The Sales & Service Representative (SSR) is responsible for the end-to-end delivery of Integrated Customer Solutions (ICS) at assigned customer sites. Operating across multiple customer…
Added 11 hours ago
Temporary Assistant Caretaker (#053-GB)
Pembina Trails School Division
Winnipeg, MB
Part-time
BASIC FUNCTION: The Assistant Caretaker is responsible for the routine cleaning, comfort and safety of the school’s physical facilities. The Assistant Caretaker provides assistance to the…
Added 13 hours ago
Housekeeping Aide 1
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Reports to the Supervisor and/or Customer Representative all unsafe practices, maintenance repairs required to buildings or building systems, deficiencies in housekeeping project service,…

Indigo

2026 Seasonal Customer Experience Representative

Burlington, ON, Canada

Job type: Part-time
Apply by: Mar 29, 2027
Posting language: English
Posted: Sep 30, 2026

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Applications open in a new tab.

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, recommending curated products, sharing product stories, and contributing to a safe and positive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods of mobility on the sales floor, lifting items up to 40 pounds safely, and flexible availability for evenings, weekends, holidays, overnights, or early mornings; French-English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Merchandising
Product Replenishment
Receiving and Processing Merchandise
Customer Engagement
Product Storytelling
Adaptability
Flexibility
Communication
Teamwork
Health and Safety
Time Management
Physical Stamina
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Shelving
Receiving Merchandise
Merchandising Standards
Customer Engagement
Product Collections
Product Knowledge
Customer Feedback
Health and Safety
Employee Experience
Flexible Scheduling
Seasonal Employment
Part-Time
French-English Bilingualism
Artificial Intelligence
Diversity, Equity, Inclusion, and Accessibility

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