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Added 33 mins ago
ET
Director, Cybersecurity, Digital Transformation, Applications, Data and Artificial Intelligence
E2IP TECHNOLOGIES
Montreal, QC
- Full-time
E2IP Technologies is looking for a Director, Cybersecurity, Digital Transformation, Applications, Data and Artificial Intelligence to play a key role in the organization's next phase of…
Added 33 mins ago
DC
Survey Technician
Dillon Consulting Limited
Fredericton, NB
- Full-time
…reviewing building plans, and collaborating effectively within a team environment? Do you thrive on complex problem-solving and applying critical thinking to translate processed field data…
Added 33 mins ago
RI
Growth Marketing Manager
Realtax Inc.
Newmarket, ON
- Full-time
…responsibilities and help build and lead a future marketing…
Added 33 mins ago
M
Associate Director, SEM
Monks
Toronto, ON
- Full-time
…Director of Account Services. In this role, you will lead a team of Senior Managers and Account Managers, overseeing their day-to-day work and their overall professional development. Our…
Added 33 mins ago
IW
Senior Administrative Assistant - Kingston, ON
IG Wealth Management
ON · Ontario, Canada
- Full-time
Exceptional technology skills and digital savvy; able to support a digital environment, utilizing technology for document management, team collaboration, etc. required
Added 35 mins ago
OM
Account Manager, Client Solutions
Omnicom Media
Toronto, ON
- Full-time
As a member of the Client Solutions Team, you will serve as a cross-functional day to day manager responsible for development of client solution programs, integration with agency/clients,…
Added 47 mins ago
D
Senior Manager,Digital Capital Projects
Deloitte
Toronto, ON
- Full-time
Our team of experienced engineers, quantity surveyors, construction managers, architects, IT Practitioners and auditors possesses comprehensive design and construction industry experience,…
Added 47 mins ago
VA
Veterinary Assistant, Radiation Oncology, Western Veterinary Specialists and Emergency Centre
VCA Animal Hospitals
Calgary, AB
- Internship
…Oncology. Our Radiation Oncology Department is looking to add a team…
Added 47 mins ago
T
Imaging Specialist - Digital Print- Scarborough
TPH
Toronto, ON
- Full-time
The Imaging Specialist operates and maintains advanced digital printing equipment to produce high-quality printed products according to customer specifications and production schedules.…
Added 47 mins ago
I
Senior Quality Inspector (Semiconductor & Photonics)
Inpho
Ottawa, ON · Kanata, ON
- $75,000 to $95,000 CAD / year
- Full-time
…communications, and photonic systems. Our multidisciplinary team is pushing the boundaries of innovation in integrated photonics and semiconductor…
Added 47 mins ago
UO
Technician I, Audio Visual
University of the Fraser Valley
Abbotsford, BC
- Full-time
…maintained to the highest standards. The Audio Visual (AV) team is responsible for the successful operation of both classroom and meeting room audio visual technology spaces across all UFV…
Added 47 mins ago
CC
Sr. Principal Program Lead, Digital Transformation & Technology
Chick-fil-A Corporate Support Center
Mississauga, ON
- Full-time
Serves as the digital and technology lead for Canada, partnering with the Division Leader, the broader Canada Division team, and the Digital Transformation & Technology (DTT) team to build…
Added 47 mins ago
OC
Bilingual Office Coordinator, Office of the CEO
Ottawa Community Housing Corporation (OCH)
Ottawa, ON
- $69,168.56 to $86,521.38 CAD / year
- Full-time
Collaborate with departmental coordinators and the administrative support team to support cross-departmental initiatives, share information, improve administrative processes and promote…
Added 47 mins ago
SO
Brand & Marketing Engagement Lead
Spirit of Math Schools Inc.
Toronto, ON
- Full-time
…collaborate with a PR agency, support a major event, and inspire a team of campus leaders - all while keeping the big picture in…
Added 47 mins ago
WC
(CAN) Senior Manager, Business Operations eCommerce (IC)-1
Walmart Canada
Mississauga, ON
- Full-time
Coaching and developing a team to support innovative ideas, cost-effective opportunities, and business case development is also a key responsibility. This position aims to improve overall…
Added 47 mins ago
RU
Records Assistant
Ricoh USA, Inc.
Vancouver, BC
- Full-time
…and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is…
Added 47 mins ago
Y
Brand Ambassador – Events & Marketing
YuJa
Toronto, ON · North York, ON
- $65,000 CAD / year
- Full-time
Interview clients and partners to create case studies, success stories, and digital content.
Added 47 mins ago
B
Manager, Enterprise
BrainStation
Toronto, ON
- Full-time
…organization-wide AI capability: the skills, processes, tools, and digital operating models their people need to work differently. On the second, you will advise executive teams on the…
Added 51 mins ago
B
Sales Development Representative
BoomerangFX
Mississauga, ON
- Full-time
Our platform brings together practice management, patient engagement, digital marketing and AUVIA™, our AI Clinic Co-Pilot. We help medspas, cosmetic surgery practices, dermatology clinics,…
Added 51 mins ago
VC
Senior Account Director
Veritas Communications
Lasalle, ON
- Full-time
…ensure operational excellence, and guide a high‑performing team to deliver standout, culturally relevant work. You provide clarity, direction, and foresight - empowering your teams to…
Added 51 mins ago
O-
Manager, Finance and Operations
OBSI - Ombudsman for Banking Services and Investments
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
…are looking for someone to join our Finance and Operations…
Added 51 mins ago
HS
Equipment Sales Specialist
Henry Schein Canada
Halifax, NS
- Full-time
Our 900+ Team Schein Members in Canada work together to support dental and medical practitioners, practices and businesses providing supplies, equipment, service, and digital technology…
Added 51 mins ago
S
Method Technician - Finishing
Safran
Mirabel, QC
- Full-time
The person we are looking for enjoys contact with the field and knows how to work effectively in a multidisciplinary team to solve technical problems. They will be recognized for their…
Added 51 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 51 mins ago
R
Client Sales Support (English Services) (Telework/Hybrid)
Radio-Canada
Toronto, ON
- Full-time
…on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to…

Indigo

2026 Seasonal Customer Experience Representative

Owen Sound, ON, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Apr 19, 2027
Posting language: English
Posted: Oct 21, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns, receiving merchandise, and maintaining visual merchandising standards. Create a welcoming customer experience by engaging shoppers, sharing product stories, curating recommendations, and contributing to a safe and positive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods of mobility on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for shifts that may include evenings, weekends, holidays, overnights, and early mornings; French and English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Merchandising
Product Replenishment
Processing Returns
Receiving Merchandise
Product Storytelling
Customer Engagement
Adaptability
Flexibility
Communication
Teamwork
Health And Safety
Time Management
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Receiving Merchandise
Product Shelving
Customer Engagement
Product Recommendations
Product Knowledge
Visual Standards
Health And Safety
Employee Experience
Customer Feedback
Teamwork
Flexible Scheduling
Seasonal Employment
Part-Time
Bilingualism

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