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Added 12 mins ago
G
Pipeline Construction & Integrity Survey Director
GeoVerra
Calgary, AB
- Full-time
…standards, social responsibility and client satisfaction and support operational and strategic…
Added 12 mins ago
PL
Laboratory Sample Custodian
Paracel Laboratories Ltd.
Ottawa, ON
- Full-time
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Added 12 mins ago
PT
Parts Counter Sales
Premier Truck Group
Mississauga, ON
- Full-time
Retrieves (pulls) purchased parts from inventory or if the requested parts are not in inventory determines availability, prepare parts requisition, and submit order as required.
Added 12 mins ago
AE
Branch Representative
Avenir Energy
Sydney Indian Reserve No. 28A, NS
- Full-time
…that ensure the branch functions at its best. From managing inventory and processing orders to coordinating with field teams and handling customer inquiries, you will be a key player in…
Added 12 mins ago
SC
Coordinator, Marketing // Coordonnateur·trice, marketing
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- Full-time
Support with inventory and distribution of marketing assets.
Added 12 mins ago
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Guest Services Representative
Cushman & Wakefield
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Ensure appropriate levels of inventory for administration supplies, gift cards, etc. are maintained
Added 12 mins ago
Field and Event Marketing Manager
Leo Berwick
Toronto, ON
Support the firm on event strategy from start to finish
Added 12 mins ago
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Sales Associate
Ardene
Victoria, BC
- Part-time
Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not…
Added 12 mins ago
CF
IT Change Management and Release Engineer II
CI Financial
Toronto, ON
- Full-time
Support and enforce CI’s IT Change and Release Management processes for all infrastructure and application changes.
Added 12 mins ago
PL
Laboratory Sample Custodian
Paracel Laboratories
Ottawa, ON
- Full-time
…in Kingston, London, Niagara, Windsor, and Richmond Hill. We support a broad spectrum of projects for professional clients across Canada. Our client base primarily consists of major…
Added 12 mins ago
A
Warranty Manager
Airbus
Fort Erie, ON
- Full-time
…company guidelines. The Warranty Manager reports to the Head of Support & Services with a dotted line to the…
Added 12 mins ago
B
Cleaning Supervisor
BGIS
Lethbridge, AB
- Full-time
· Manage and oversee Site Cleaner providing direction and support to ensure that the Cleaners are delivering cleaning services to the facility per the client’s MSA SOW and BGIS processes…
Added 12 mins ago
HA
Guest Service Representative (Full Time)
Homes Alive Pets
Calgary, AB
- Full-time
Complete routine tasks in stocking and store checklists and tasks delegated by leaders, following procedures for safety, efficiency, clear communication, and inventory accuracy.
Added 26 mins ago
C
Director of Global Brand Partnership
CarltonOne
Toronto, ON · Greater Toronto Area, Canada
- Contract
Develop and execute partnership strategies for brands that support revenue growth, member engagement, offering differentiation, and the global marketplace.
Added 26 mins ago
CG
Food Service Supervisor - Temporary full time
Compass Group Canada
Woodbridge, ON
- Full-time
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 26 mins ago
NI
Warehouse Associate-FR
NCS International Co.
Mississauga, ON
- Full-time
Added 26 mins ago
CG
Tim Hortons Supervisor - Full-Time
Compass Group Canada
Sudbury, ON
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The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 26 mins ago
CG
Cook Part Time, Banquets and Catering
Compass Group Canada
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Part-time
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 26 mins ago
BW
line cook
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Victoria, BC
- Full-time
Maintain inventory and records of food, supplies and equipment
Added 26 mins ago
CG
Unit Manager, Food Service
Compass Group Canada
London, ON
- Full-time
Lead all phases of food preparation, operation planning and expenditures, budgeting, costing and maintaining proper inventory levels.
Added 26 mins ago
CC
Route Service Sales Representative (4-Day Workweek)
Cintas Canada
Hamilton, ON
- Full-time
…services, negotiating service agreement renewals and controlling inventory while working professionally, safely and in compliance with driving and vehicle regulations. The vast majority of…
Added 26 mins ago
CC
Route Service Sales Representative (4-Day Workweek)
Cintas Canada
Hamilton, ON
- Full-time
…services, negotiating service agreement renewals and controlling inventory while working professionally, safely and in compliance with driving and vehicle regulations. The vast majority of…
Added 26 mins ago
MM
Cleaner - Third Shift
Modine Manufacturing Company
Calgary, AB
- Full-time
…to the cleaning team. This role ensures cleaning standards support workplace safety, operational efficiency, and regulatory…
Added 26 mins ago
CG
Food Service Manager (CSNM) , Contract
Compass Group Canada
Orillia, ON
- Full-time
Supervise all phases of operational planning and expenditures, inventory management, procurement budgeting, costing, and financial reporting.
Added 26 mins ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

Indigo

2026 Seasonal Customer Experience Representative

North Bay, ON, Canada

$17.95 CAD / hour · Part-time

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Job details

Pay: $17.95 CAD / hour
Job type: Part-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, sharing product stories, curating collections, responding to feedback, and contributing to a safe and supportive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended mobility on the sales floor, the ability to lift up to 40 pounds safely, and flexible availability for shifts that may include evenings, weekends, holidays, overnights, and early mornings; French and English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Knowledge
Customer Engagement
Communication
Adaptability
Flexibility
Teamwork
Health And Safety
Time Management
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Incoming Merchandise
Product Collections
Customer Feedback
Customer Engagement
Product Knowledge
Health And Safety
Employee Experience
Flexible Scheduling
Seasonal Employment
Artificial Intelligence
Diversity, Equity, Inclusion, And Accessibility

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