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Added 7 mins ago
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Third Party Market Conduct & Operations Specialist
Co-operators
Calgary, AB · Burlington, ON · Guelph, ON · Mississauga, ON · Toronto, ON · Regina, SK
- Full-time
The Third Party Market Conduct and Operations Specialist will ensure market conduct risks are appropriately assessed in adherence to Co-operators’ Market Conduct and Compliance Framework.
Added 7 mins ago
SERVICE DESIGN CONSULTANT
City of Toronto
Toronto, ON
This role will support the evolution of the City's digital customer experience strategy through the modernization of service experiences, service design, human-centred design, robust change…
Added 7 mins ago
BUSINESS ANALYST 311
City of Toronto
Toronto, ON
…work from initiation through implementation and transition to operations. The role combines business analysis and project delivery responsibilities, including defining scope and…
Added 7 mins ago
Residence Steward
University of Toronto
Toronto, ON
…Residence Steward is responsible for supporting key residence operations, including after-hours scheduling (emergency shift trades, shift requests, scheduling updates during after hours)…
Added 7 mins ago
Seasonal Sales Associate, Cornerstone
Bell
Fort Saskatchewan, AB
…competitive salary and a wide range of benefits options to support the well-being of you and your…
Added 7 mins ago
Accounts Payable/Receivable
ROSEN-Group
Calgary, AB
The role works closely with Procurement, Operations, Finance, and suppliers to maintain an effective flow from purchase order through receipt, invoice processing, approval, payment, and…
Added 7 mins ago
TM
Construction Rehab Miners
Thyssen Mining
BC · ON
- Full-time
Thyssen Mining is seeking experienced Underground Construction / Rehab Miners to support underground mining operations. The successful candidates will perform underground construction and…
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TM
Shifter/Shift Supervisor
Thyssen Mining
BC · ON
- Full-time
Drill-and-blast and ground-support operations.
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Ticketing Services Coordinator
City of Mississauga
Mississauga, ON
Lead/supervise assigned event day ticket operations for all events across all venues.
Added 7 mins ago
SH
Pharmacist - Arva, Ontario
Sentrex Health Solutions
Arva, ON
- Full-time
…administrative duties may be required to provide patient care and support the pharmacy team. The Pharmacist is expected to participate in all aspects of Pharmacy Operations required of a…
Added 7 mins ago
Electrical Engineer
City of Edmonton
AB
…you will work closely with our Senior Electrical Engineer to support daily Operations and Maintenance while providing critical engineering oversight for ongoing facility…
Added 7 mins ago
CS
Field Safety Advisor
Corrosion Service Company Limited
Winnipeg, MB
- Full-time
The Field Safety Advisor will support Operations activities such as site safety advisor stationed on field projects (construction and technical inspections), site safety audits, providing…
Added 7 mins ago
EM
Automotive Detailer - Car Washer - Dartmouth
Enterprise Mobility
Dartmouth, NS
- $18 CAD / hour
- Full-time
Added 7 mins ago
SO
Patient Services Specialist
Solis Optics
Red Deer, AB
- Full-time
Support store operations by performing additional duties as required
Added 7 mins ago
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Sales Operations Specialist
Maya HTT
Remote, Canada
- Full-time
- Remote
a minimum of 1 year of experience in sales support, administrative support, sales operations, or customer service
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Integrations Developer
MaintainX (An Autodesk Company)
Remote, Canada
- $95,000 to $120,000 USD / year
- Full-time
- Remote
…Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work…
Added 7 mins ago
M(
Integrations Developer
MaintainX (An Autodesk Company)
Remote, Canada
- $95,000 to $120,000 CAD / year
- Full-time
- Remote
…Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work…
Added 7 mins ago
L
QA Test Engineer, Industrial
Litmus
Remote, Canada
- Full-time
- Remote
…sits at the intersection of edge computing, AI, and industrial operations, enabling some of the world’s largest companies to run operations in real time, reduce downtime, and optimize…
Added 7 mins ago
J
Senior Manager, Credit Risk
Jobber
Remote, Canada
- Full-time
- Remote
The Senior Manager, Credit Risk will lead and grow a team of Credit Risk Analysts, owning the day-to-day operations of the credit risk function while helping build it into something more…
Added 7 mins ago
SI
Assistant Kitchen Manager
Service Inspired Restaurants
London, ON
- Other
As Assistant Kitchen Manager, you will support the Kitchen Manager in daily kitchen operations, assist with food prep and quality control, and ensure a safe and clean working environment.…
Added 7 mins ago
Yard Specialist
Amazon
Hamilton, ON
Added 7 mins ago
RB
Commercial Banking Advisor
Royal Bank of Canada
Barrie, ON
- Full-time
…self-improvement are most likely to thrive in this critical sales support…
Added 7 mins ago
RB
Associate Director, Operational Resilience
Royal Bank of Canada
Toronto, ON
- Full-time
…Resilience to join our First Line of Defense (1LOD) team and support the enterprise-wide operational resilience program. This is an exciting opportunity to drive strategic impact across RBC…
Added 7 mins ago
RB
Payment Analyst - GA
Royal Bank of Canada
Toronto, ON
- Full-time
Added 7 mins ago
RB
Executive Assistance
Royal Bank of Canada
Winnipeg, MB
- Full-time
Support the VP with risk and compliance requirements, transit routines, and overall market office operations;

Indigo

2026 Seasonal Customer Experience Representative

North Bay, ON, Canada

$17.95 CAD / hour · Part-time

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Job details

Pay: $17.95 CAD / hour
Job type: Part-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, sharing product stories, curating collections, responding to feedback, and contributing to a safe and supportive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended mobility on the sales floor, the ability to lift up to 40 pounds safely, and flexible availability for shifts that may include evenings, weekends, holidays, overnights, and early mornings; French and English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Knowledge
Customer Engagement
Communication
Adaptability
Flexibility
Teamwork
Health And Safety
Time Management
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Incoming Merchandise
Product Collections
Customer Feedback
Customer Engagement
Product Knowledge
Health And Safety
Employee Experience
Flexible Scheduling
Seasonal Employment
Artificial Intelligence
Diversity, Equity, Inclusion, And Accessibility

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