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Added 51 mins ago
ES
Maintenance Generalist - Toronto
Equans Services Canada & US
Toronto, ON
- Temporary
Be familiar with all aspects of the building operations including but not limited to HVAC, Mechanical, Electrical, Plumbing, Fire Alarm, (experience in Carpentry, Painting and Drywall,…
Added 51 mins ago
BM
Lift Operator- Winter- Full Time/Part Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
- Part-time
Added 51 mins ago
NM
Parts Lead
Nelson Motors and Equipment
Avonlea, SK
- Full-time
As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns,…
Added 51 mins ago
NM
Parts Lead
Nelson Motors and Equipment
Redvers, SK
- Full-time
As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns,…
Added 1 hour ago
BM
Public Spaces Associate- Winter- Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Added 1 hour ago
CH
Occupational, Health and Safety Coordinator
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
- Full-time
…and Safety, to provide a great employee experience and ensure operations are compliant with occupational health and safety requirements. This role is responsible for day-to-day…
Added 1 hour ago
WB
Advanced Electrical
Whistler Blackcomb
Whistler, BC
- Temporary
Assist in ongoing training and support of Apprentices, Mechanics, and Seasonal Lift Operations staff.
Added 1 hour ago
BM
Patroller- Winter- Full Time/Part Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
- Part-time
Added 1 hour ago
DT
Assistant Manager I
Dollar Tree Stores
Winnipeg, MB
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 2 hours ago
L
Seasonal Guest Experience Lead | Banff Avenue
lululemon
Banff, AB
- Full-time
…design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on…
Added 2 hours ago
S
Prepared Foods - Manager Home Meal Replacement
Sobeys
Saskatoon, SK
- Full-time
Demonstrate exceptional product knowledge, including awareness of promotions, and seasonal trends
Added 3 hours ago
SH
Sales Associate
Sunglass Hut
Ottawa, ON · Kanata, ON
- Full-time
Added 3 hours ago
P
Retail Operations Lead
PetSmart
Toronto, ON
- Full-time
PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy.…
Added 3 hours ago
W
(CAN) Associé des rayons de la mode
Walmart
Rouyn-Noranda, QC
- Part-time
…plan and execute daily tasks as well as the execution of all seasonal arrangements. If you are looking for an exciting job in customer service or retail, working as a Fashion Associate may…
Added 4 hours ago
GE
Hotel 1st Cook
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Follow seasonal procedures designed to prevent frozen or damaged tanks, pump
Added 4 hours ago
W
(CAN) Fashion Associate
Walmart
Windsor, ON
- Part-time
…plan and execute daily tasks as well as the execution of all seasonal arrangements. If you are looking for an exciting job in customer service or retail, working as a Fashion Associate may…
Added 4 hours ago
CS
Seasonal Sales Associate
Columbia Sportswear Company
AB · CrossIron Mills
- Part-time
Added 4 hours ago
TT
Retail Store Associate Part Time Seasonal Winners
The TJX Companies, Inc.
Midland, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 4 hours ago
WP
Manager, Parking and Commercial Operations
Westerner Park
Red Deer, AB
- Full-time
Lead employees, seasonal staff, contractors and supporting resources, balancing management responsibilities with hands-on operational involvement during peak periods and significant…
Added 4 hours ago
RD
CUPE - Groundskeeper
Red Deer Public
Red Deer, AB
- Full-time
Complete seasonal snow removal and sanding operations to maintain safe entrances, walkways and parking areas.
Added 5 hours ago
Prepared Foods - Manager Home Meal Replacement
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Saskatoon, SK
Demonstrate exceptional product knowledge, including awareness of promotions, and seasonal trends
Added 5 hours ago
W
(CAN) Associé des rayons de la mode
Walmart
Montreal, QC
- Full-time
…plan and execute daily tasks as well as the execution of all seasonal arrangements. If you are looking for an exciting job in customer service or retail, working as a Fashion Associate may…
Added 5 hours ago
TC
Retail Store Associate Seasonal Winners - Century Crossing
TJX Companies
Spruce Grove, AB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 5 hours ago
TC
Retail Store Associate Seasonal Part Time HomeSense-Pen Centre
TJX Companies
St. Catharines, ON · Saint Catharines, Ontario
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 5 hours ago
TC
Retail Store Associate Seasonal Part Time HomeSense - Penn Centre
TJX Companies
St. Catharines, ON · Saint Catharines, Ontario
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.

Indigo

2026 Seasonal Customer Experience Representative

North Bay, ON, Canada

$17.95 CAD / hour · Part-time

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Job details

Pay: $17.95 CAD / hour
Job type: Part-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, sharing product stories, curating collections, responding to feedback, and contributing to a safe and supportive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended mobility on the sales floor, the ability to lift up to 40 pounds safely, and flexible availability for shifts that may include evenings, weekends, holidays, overnights, and early mornings; French and English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Knowledge
Customer Engagement
Communication
Adaptability
Flexibility
Teamwork
Health And Safety
Time Management
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Incoming Merchandise
Product Collections
Customer Feedback
Customer Engagement
Product Knowledge
Health And Safety
Employee Experience
Flexible Scheduling
Seasonal Employment
Artificial Intelligence
Diversity, Equity, Inclusion, And Accessibility

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