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Added 3 mins ago
E
Associate Representative - Customer Service
EECOL
Thompson, MB
- Full-time
As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve…
Added 3 mins ago
FB
Sales Representative, Financial Services
Fairstone Bank
Vancouver, BC
- Full-time
Join Fairstone as a Sales Representative, Financial Services and be part of our talented and growing team!
Added 3 mins ago
MN
Retail Sales Representative
Mosaic North America
Dorval, QC
- Part-time
We are currently recruiting a results-oriented Sales & Merchandising Representative to represent our clients. This is a great opportunity for someone looking to start and develop a career…
Added 3 mins ago
MN
Retail Sales Representative
Mosaic North America
Pointe-Claire, QC
- Part-time
We are currently recruiting a results-oriented Sales & Merchandising Representative to represent our clients. This is a great opportunity for someone looking to start and develop a career…
Added 3 mins ago
WF
Representative - Employee Benefits Sales
Western Financial Group
Winnipeg, MB
- Full-time
Employee Benefit Sales Representative - Winnipeg
Added 3 mins ago
GL
Financial Service Representative (Pooling)
goeasy Ltd.
Winnipeg, MB
- Full-time
A day in the life of a Financial Service Representative:
Added 3 mins ago
MN
Retail Sales Representative
Mosaic North America
Kirkland, QC
- Part-time
We are currently recruiting a results-oriented Sales & Merchandising Representative to represent our clients. This is a great opportunity for someone looking to start and develop a career…
Added 3 mins ago
WF
Representative- Commercial Sales
Western Financial Group
Winnipeg, MB
- Full-time
Carve your path to success by learning from industry sales experts who sell our unique Commercial Insurance programs to independent businesses across Canada. Our high-performance team will…
Added 3 mins ago
MT
Territory Manager (East Toronto)
MT Talent Solutions Inc.
Toronto, ON
- Full-time
We are proud to support our client in hiring a Territory Sales Representative for an exciting opportunity within the commercial building services industry. Our client is a well-established,…
Added 3 mins ago
CC
Sales Representative - Uniform
Cintas Canada
Montreal, QC
- Full-time
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 3 mins ago
GL
Financial Service Representative
goeasy Ltd.
Toronto, ON
- Full-time
A day in the life of a Financial Service Representative:
Added 3 mins ago
BB
Technician II - Security
Bosch Building Technologies North America
Vancouver, BC
- Full-time
…installation blueprints and plans from Project Managers and Sales Teams to complete…
Added 3 mins ago
MC
Fashion Sales Associate
Mysto Cashmere
Vancouver, BC
- Full-time
We’re looking for a personable, proactive and fashion-minded Sales Representative to join our team and help bring the Mysto experience to life.
Added 18 mins ago
MC
Member Services Representative - Part Time
Meridian Credit Union
Aylmer, ON
- $45,000 to $49,000 CAD / year
- Part-time
As our Member Experiences Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…
Added 18 mins ago
IB
2026 Seasonal Customer Experience Representative
Indigo Books & Music
Ottawa, ON
- Up to $17.95 CAD / hour
- Part-time
Own self-development and provide continuous feedback to colleagues and Leadership Team
Added 33 mins ago
TS
Discovery Representative
TD SYNNEX
Mississauga, ON
- Full-time
The Discovery Program Representative is a full-time rotational opportunity that provides exposure to multiple business functions, including Sales, Business Development, Marketing and Vendor…
Added 33 mins ago
D
Personal Finance Advisor
Desjardins
Lac-Etchemin, QC · Caisse Desjardins des Etchemins
- Full-time
Mutual fund representative certificate – Autorité des marchés financiers
Added 34 mins ago
PT
Technician II - Security
Paladin Technologies
Vancouver, BC
- Full-time
…installation blueprints and plans from Project Managers and Sales Teams to complete…
Added 34 mins ago
CG
Regional Sales Representative, Canteen
Compass Group Canada
Montreal, QC
- Full-time
If you are interested in joining our company as a Regional Sales Representative, you will be responsible for the following:
Added 34 mins ago
I
2026 Seasonal Customer Experience Representative
Indigo
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Own self-development and provide continuous feedback to colleagues and Leadership Team
Added 48 mins ago
CA
Sales Support Specialist
Centurion Asset Management Inc.
Toronto, ON
- Full-time
Reporting to the Vice President of National Advisor Sales, the Sales Support Specialist is responsible for the professional administration and support of all sales and marketing activities…
Added 48 mins ago
FF
Sr Manager, Soft Goods Product
Fox Factory
Burnaby, BC · CA BC, Burnaby
- Full-time
This role will own the strategy, development, and execution of the soft goods category, with a strong emphasis on technical mountain biking footwear. This role will be the subject matter…
Added 48 mins ago
FB
Sales Representative, Financial Services
Fairstone Bank
Brampton, ON
- Full-time
Join Fairstone as a Sales Representative, Financial Services and be part of our talented and growing team!
Added 1 hour ago
V
Financial Services Representative (BCGEU) - Burnaby Heights
Vancity
Burnaby, BC
- Part-time
As a Financial Services Representative, you’ll be the first point of contact for our members – making it easier to bank with us, earning their trust, and creating a personalized member…
Added 1 hour ago
CW
Physician Liaison
Calgary West Central Primary Care Network
Remote, Canada
- Full-time
- Remote
Experience as an account manager or customer service representative, ideally in a health care organization.

Indigo

2026 Seasonal Customer Experience Representative

Ottawa, ON, Canada

$17.95 CAD / hour · Part-time

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Job details

Pay: $17.95 CAD / hour
Job type: Part-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, recommending curated products, responding to feedback, and contributing to a safe and collaborative workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods of mobility on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for shifts that may include evenings, weekends, holidays, overnights, and early mornings; French and English are required for positions in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Customer Engagement
Product Knowledge
Communication
Adaptability
Flexibility
Teamwork
Health And Safety
Time Management
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Shelving
Merchandise Receiving
Merchandise Processing
Visual Merchandising
Product Collections
Customer Feedback
Health And Safety
Employee Experience
Flexible Scheduling
Seasonal Employment
Part-Time

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