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Added 11 mins ago
Land Acquisitioner-WA
D.R. Horton
Vancouver, BC
Full-time
…York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides…
Added 1 hour ago
Member Service Supervisor
Sunrise Credit Union
Shoal Lake, MB
Full-time
…requirements and manages cash and negotiable items. Business development responsibilities include the analysis and follow up on member client needs and the initiation of action to promote…
Added 1 hour ago
Member Service Supervisor
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Reston, MB
Full-time
…requirements and manages cash and negotiable items. Business development responsibilities include the analysis and follow up on member client needs and the initiation of action to promote…
Added 1 hour ago
2026 Seasonal Customer Experience Representative
Indigo
Sault Ste. Marie, ON
Part-time
Join our team in Sault Ste Marie, Canada, as a 2026 Seasonal Customer Experience Representative! This is a fixed-term seasonal position where you'll play a vital role in creating authentic…
Added 2 hours ago
Sales Development Representative
Harris Computer
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Full-time
TouchBistro is looking for a Sales Development Representative to join our Sales team in Toronto! Joining our SDR team, you will promote TouchBistro and build relationships with restaurant…
Added 2 hours ago
2026 Seasonal Customer Experience Representative
Indigo Books & Music
Sault Ste. Marie, ON
Part-time
Join our team in Sault Ste Marie, Canada, as a 2026 Seasonal Customer Experience Representative! This is a fixed-term seasonal position where you'll play a vital role in creating authentic…
Added 2 hours ago
Retail Sales Representative
Acosta
Quebec, QC
Part-time
We are currently recruiting for a results-oriented Retail Representative to represent our clients.
Added 3 hours ago
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…strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores,…
Added 6 hours ago
VP, Construction and Facilities Management
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Starlight Development is Elevation Capital’s design-driven real estate platform, created to build extraordinary, lifestyle-led communities rather than conventional residential projects.…
Added 11 hours ago
Part Time Bridal Sales
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Toronto, ON · Scarborough, ON
$16 to $25.8 CAD / hour
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Added 11 hours ago
Retail Associate (Part Time)
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Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 13 hours ago
Fashion Associate (Part-Time) - Smart Centre Mount Pearl
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Career Advancement: Opportunities for professional growth and career development (certain conditions apply)
Added 15 hours ago
Sale Rep
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…relationships. Powernode West Inc. offers opportunities for growth and development for individuals who are motivated to contribute to its continued…
Added 15 hours ago
Sales & Education Manager, Sephora Collection - East
sephora.com
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Growth. A career glow-up is built into every role, with access to training and development programs and resources throughout the year.
Added 19 hours ago
Counter Sales Representative
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Shediac, NB
Full-time
We are looking for someone seeking exciting new opportunities as Counter Sales Representative for our thriving team in Shediac, NB. The successful person will be an energetic, customer…
Added 20 hours ago
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An opportunity for career development across many business departments within our organization.
Added 21 hours ago
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Perform sales through continuously creating sale opportunities to reach goals; such as, giving our customers advice on products and services or utilizing promotions.
Added 21 hours ago
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Create bills of sale for units sold at other dealerships.
Added 22 hours ago
Counter Sales Representative
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We are looking for someone seeking exciting new opportunities as Counter Sales Representative for our thriving team in Shediac, NB. The successful person will be an energetic, customer…
Added 22 hours ago
Customer Service Representative (Bilingual French/English)
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Full-time
Answer questions about terms of sale and product information.
Added 22 hours ago
Seasonal Client Ambassador - Upper Canada Mall
Hillberg & Berk
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Contract
…you have a learning mindset, would like to pursue growth and development in your career and want to work for a business with an authentic motivation to do good in the communities we serve,…
Added 22 hours ago
Senior Representative - Outside Sales
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Full-time
As a Senior Representative - Outside Sales, you will be responsible for developing new prospects and interacting with assigned customers to increase sales and margin of the Company's…
Added 23 hours ago
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Training & Development - Access to multiple learning platforms (online, in person, 3rd party training institutions)
Added 1 day ago
Cashier/Customer Service Representative
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…strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores,…
Added 1 day ago
Retail Sales Representative
Acosta
Charlottetown, PE
Part-time
We are looking for a results-oriented Sales Representative to support and grow our business with clients in the mass retail and retail store sectors.

Indigo

2026 Seasonal Customer Experience Representative

Sault Ste. Marie, ON, Canada

Job type: Part-time
Apply by: Mar 21, 2027
Posting language: English
Posted: Sep 22, 2026

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Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

Join our team in Sault Ste Marie, Canada, as a 2026 Seasonal Customer Experience Representative! This is a fixed-term seasonal position where you'll play a vital role in creating authentic and memorable experiences for our customers. You'll be the friendly face on our sales floor, helping to cultivate a warm, welcoming environment while supporting daily store operations. Your enthusiasm, attention to detail, and genuine commitment to customer satisfaction will directly contribute to our mission of delivering exceptional service and building lasting customer relationships.

Engage warmly with customers on the sales floor, understanding their needs and curating personalized product recommendations
Support daily store operations, including inventory cycle counts, stock replenishment, product returns, shelving, and processing incoming merchandise
Create visually appealing and stimulating store displays using merchandising standards to enhance the customer experience
Maintain a clean, organized, and welcoming store environment that reflects our brand values
Demonstrate product knowledge and share compelling stories that connect customers to our brand
Respond promptly and professionally to customer feedback and inquiries
Collaborate with team members and leadership to identify opportunities for improving both employee and customer experiences
Contribute actively to a safe and healthy work environment by prioritizing health and safety protocols
Maintain flexibility and adaptability when assigned to various store areas and tasks
Take ownership of personal development and provide constructive feedback to colleagues and the leadership team
Work assigned shifts, which may include early mornings, evenings, weekends, and holidays as required

Qualifications

Experience in specialty retail or a retail environment (preferred but not required)
Demonstrated commitment to delivering exceptional customer and employee experiences
Strong communication skills, both verbal and written
Adaptability and flexibility with a genuine willingness to learn new skills and processes
Ability to remain mobile on the sales floor for extended periods of time
Physical capability to lift and move medium to large items, up to 40 pounds, using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, and early mornings as needed
Problem-solving abilities and a proactive approach to addressing challenges
Strong time management and organizational skills
Ability to work collaboratively as part of a team while also demonstrating initiative and independence
Basic computer skills and familiarity with point-of-sale (POS) systems (preferred)
Customer service orientation with a genuine desire to add value to every interaction

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

The representative will engage with customers to provide personalized product recommendations and maintain a welcoming store environment. They are also responsible for daily operations including inventory counts, stock replenishment, and creating visual store displays.

Requirements

Candidates should have strong communication skills and the physical ability to lift up to 40 pounds and remain mobile for extended periods. Flexibility to work a varied schedule including evenings, weekends, and holidays is required.

Skills

Customer Service
Retail Sales
Merchandising
Inventory Management
Communication Skills
Problem Solving
Time Management
POS Systems
Collaboration
Adaptability
Product Knowledge
Organization

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
POS Systems
Merchandising
Inventory Cycle Counts
Stock Replenishment
Specialty Retail
Customer Satisfaction
Visual Displays
Sales Floor

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