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Added 2 hours ago
BI
Influencer Manager - Dead by Daylight (maternity leave replacement) I Gestionnaire de Campagne Influenceur - Dead by Daylight (remplacement de congé de maternité)
Behaviour Interactive
Montreal, QC
- Full-time
…console, and mobile platforms. We’re a dynamic, independent studio of over 1200 passionate employees, with studios in Toronto (Behaviour Toronto), Rotterdam (Behaviour Rotterdam) and in the…
Added 4 hours ago
BI
Influencer Manager – Dead by Daylight (maternity leave replacement) I Gestionnaire de Campagne Influenceur – Dead by Daylight (remplacement de congé de maternité)
Behaviour Interactive
Montreal, QC
- Full-time
…console, and mobile platforms. We’re a dynamic, independent studio of over 1200 passionate employees, with studios in Toronto (Behaviour Toronto), Rotterdam (Behaviour Rotterdam) and in the…
Added 4 hours ago
K
Senior Publishing Product Manager
Kabam
Vancouver, BC
- Full-time
As a Senior Publishing Product Manager, you will work across a broad range of projects, supporting the full product lifecycle from early opportunity discovery through development and launch.
Added 7 hours ago
L
Spécialiste du support technique / Technical Support Specialist
LANDR
Montreal, QC
- Full-time
- Temporary
Accès gratuit à notre studio de musique (pour pratiquer ou enregistrer)
Added 8 hours ago
R(
Creative Director
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Full-time
Lead, inspire and develop the Senior Art Director, Graphic Design team and Visual Merchandising Manager, setting clear creative direction and providing feedback that elevates both the work…
Added 9 hours ago
Technical Program Manager
Electronic Arts
Vancouver, BC
As a Technical Program Manager III on the Commerce & Identity team, you will lead complex, high-visibility technical programs and multi-workstream initiatives that span multiple…
Added 13 hours ago
BI
Influencer Manager - Dead by Daylight (maternity leave replacement) I Gestionnaire de Campagne Influenceur - Dead by Daylight
Behaviour Interactive
Montreal, QC
- Contract
…console, and mobile platforms. We’re a dynamic, independent studio of over 1200 passionate employees, with studios in Toronto (Behaviour Toronto), Rotterdam (Behaviour Rotterdam) and in the…
Added 14 hours ago
S
Studio Manager (Maternity Leave)
Snowman
Toronto, ON
- Contract
We’re looking for a multi-talented, highly organized Studio Manager to join our indie game studio. This role is at the heart of Snowman and is responsible for supporting our team across…
Added 14 hours ago
BI
Senior Influencer Manager | Gestionnaire de campagne d'influenceurs·euses sénior·e
Behaviour Interactive
Toronto, ON · Montreal, QC
- Contract
The Senior Influencer Manager is responsible for building and supporting great relationships with content creators and on devising creative influencer campaigns. They are directly involved…
Added 16 hours ago
RH
Creative Production Manager
Robert Half
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Manage day-to-day work allocation across creative, data, studio, production, digital, photography and quality assurance resources.
Added 20 hours ago
RF
HR Department Manager - Corporate functions
Rodeo FX
Montreal, QC
- Full-time
…Year for the 2022 Mercuriades Awards, Rodeo FX is a high-end creative company offering services in visual effects, advertising, animation, and…
Added 1 day ago
Line Producer - EA SPORTS™ FC
Electronic Arts
Vancouver, BC
You will partner with the development directors to establish new and/or improve existing processes, enable the program schedule and milestones deliverables.
Added 1 day ago
A
Product - Senior Manager/Manager, Technical Development, Enablement
Aritzia
Vancouver, BC
- Full-time
…opportunity to be part of the team responsible for delivering on the Creative Design vision and Aritzia’s customer expectations through the consistency and precision of fit, garment…
Added 1 day ago
EC
Academic Advisor
Emily Carr University of Art and Design
Vancouver, BC
- $60,751 to $65,010 CAD / year
- Full-time
Since 1925, ECU has championed bold ideas and emerging talent through a close-knit, studio-intensive setting that connects students with award-winning faculty, cutting-edge facilities, and…
Added 1 day ago
Assistant Production Manager
Banff Centre for Arts and Creativity
Banff, AB · AB- Banff, Alberta
Review in consultation with the Technical Director/Production Manager the production requirements for each program or event.
Added 1 day ago
E
Human Resources Manager
Evolution
Burnaby, BC
- $88,000 to $95,000 CAD / year
- Full-time
In Canada, our studios are located in Metro Vancouver, a thriving region known for its diverse talent pool and vibrant tech and creative industries.
Added 1 day ago
V
Performance Marketing Manager
Valnet
Montreal, QC
- Full-time
Valnet is looking for a Performance Marketing Manager to drive growth across our Travel portfolio. In this hands-on role, you'll manage paid acquisition campaigns end to end, from launching…
Added 1 day ago
LM
Gestionnaire principal(e) de marque
LASIK MD
Montreal, QC
- Full-time
Added 1 day ago
IB
Coordinator, Visual Merchandising - Signs
Indigo Books & Music
Toronto, ON
- $45,000 to $65,000 CAD / year
- Full-time
…role partners cross-functionally with Visual Merchandising, Creative Studio, Marketing, and external vendors to develop and execute accurate, timely, and effective signage solutions across…
Added 1 day ago
I
Coordinator, Visual Merchandising - Signs
Indigo
Toronto, ON
- $45,000 to $65,000 CAD / year
- Full-time
…role partners cross-functionally with Visual Merchandising, Creative Studio, Marketing, and external vendors to develop and execute accurate, timely, and effective signage solutions across…
Added 1 day ago
GV
Gestionnaire principal(e) de marque
Groupe Vision
Canada
- Full-time
Added 3 days ago
M
Lead Piercer
Mejuri
Calgary, AB
- Part-time
Works closely with the Store Manager on consistent improvements to the flow and process of the Mejuri piercing studio.
Added 3 days ago
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Senior Resource Manager
BIMM
Toronto, ON
- Full-time
The Senior Resource Manager is responsible for planning, coordinating, and optimizing resource allocation across BIMM’s multidisciplinary teams, including Creative, Experience Design (XD),…
Added 3 days ago
Lead Piercer
Mejuri
Calgary, AB
Works closely with the Store Manager on consistent improvements to the flow and process of the Mejuri piercing studio.
Added 4 days ago
Weekend Part Time Operations Generalist
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Experience with ENG/EFP and Studio production including editing both linear and non-linear, camera work.

Indigo

Coordinator, Visual Merchandising - Signs

Toronto, ON, Canada

$45,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $45,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Apr 12, 2027
Experience: 2-4 years of experience in project coordination, marketing, visual merchandising, retail operations, or a related field
Posting language: English · French
Posted: Oct 14, 2026

Original job description

English section of this bilingual listing.

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories - big and little - connect us. Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best
We Will Be Customer Centric
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled

Description du poste

The Coordinator, Visual Merchandising - Signs is responsible for delivering impactful, customer-focused signage programs that support strategic initiatives, strengthen the Indigo brand experience, and drive business results. As the subject matter expert for store signage, this role partners cross-functionally with Visual Merchandising, Creative Studio, Marketing, and external vendors to develop and execute accurate, timely, and effective signage solutions across the store network.

KEY PERFORMANCE METRICS

Successful delivery of seasonal and ad hoc signage programs on time, within budget, and with a high degree of accuracy
Accuracy and maintenance of store profile information used for signage distribution and execution
Timely resolution of signage-related support requests and inquiries
Positive feedback and strong partnerships with internal and external stakeholders
Continuous improvement of signage processes, tools, and communication

KEY ACCOUNTABILITIES

Signage Strategy & Execution

Partner with Visual Merchandising Teams to:

Act as the primary point of contact and subject matter expert for signage programs and processes
Develop, audit, and manage signage matrices for seasonal campaigns and initiatives
Coordinate signage reviews with Visual Merchandising leadership and key stakeholders
Create and distribute clear, actionable communications to support seasonal signage execution in stores
Develop training resources and educate partners on signage standards, tools, and processes
Support seasonal changeovers, new store openings, renovations, and other key business initiatives as required
Collaborate on creative reviews to ensure signage supports merchandising and business objectives
Maintain the accuracy of signage matrices throughout project lifecycles
Review final artwork files to ensure quality, accuracy, and production readiness
Manage timelines and cross-functional communication for ad hoc signage projects, store openings, renovations, and special initiatives

Partner with Signage Vendors to:

Coordinate signage programming and production requirements
Manage invoice processing and budget tracking with accuracy and timeliness
Resolve production, delivery, and quality-related issues
Collect and communicate signage shipment and tracking information to stores and stakeholders

Process Improvement & Operational Excellence

Maintain and continuously improve signage tools, portals, and documentation
Manage signage-related support tickets and inquiries
Maintain accurate store profile information to support operational efficiency
Identify opportunities to streamline processes, improve execution, and enhance consistency across the store network
Leverage technology and innovative solutions to improve signage workflows and communication

People

Build strong partnerships across teams to deliver solutions efficiently and effectively
Share knowledge, best practices, and expertise with colleagues and stakeholders
Foster collaboration by encouraging diverse perspectives and open communication
Influence without direct authority and build alignment across cross-functional teams
Support a culture of continuous learning, innovation, and accountability

Cultural

Model Indigo's values and contribute positively to team culture
Embrace diversity of thought and foster an inclusive environment
Demonstrate curiosity, adaptability, and a growth mindset
Actively support organizational change and continuous improvement initiatives

SCOPE

Reports To: Manager, Visual Merchandising - Print, Store Planning & Signs

Manager Once Removed: Director, Visual Merchandising - Field Visual, Print & Signs

KEY RELATIONSHIPS

Internal:

Visual Managers and Field Visual Team
Creative Studio
Consumer Experience
Marketing and Digital Commerce
Merchandising Teams
Store Operations

External:

Signage vendors and production partners
Suppliers and service providers

Qualifications

Work Experience / Education / Certifications

College diploma or university degree in Marketing, Communications, Project Management, Visual Merchandising, Business, or a related field is preferred
2-4 years of experience in project coordination, marketing, visual merchandising, retail operations, or a related field
Retail experience, particularly within Indigo, is considered an asset

Competencies / Skills / Attributes

Strong written, verbal, and interpersonal communication skills
Demonstrated project coordination and organizational skills with the ability to manage multiple priorities
High attention to detail and commitment to accuracy
Strong problem-solving and critical-thinking abilities
Proficiency in Microsoft Office applications, particularly Excel
Working knowledge of Adobe InDesign and SharePoint preferred
Ability to work effectively in a fast-paced, cross-functional environment
Strong stakeholder management and relationship-building skills
Ability to translate complex information into clear, actionable communications

Other (travel, Bilingual, etc.)

Occasional travel, including overnight travel, may be required

Read the full bilingual original

WHO WE ARE

OUR GUIDING PRINCIPLES

We Will Hire, Inspire, Promote and Retain the Best
We Will Be Customer Centric
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled

Description du poste

KEY PERFORMANCE METRICS

Successful delivery of seasonal and ad hoc signage programs on time, within budget, and with a high degree of accuracy
Accuracy and maintenance of store profile information used for signage distribution and execution
Timely resolution of signage-related support requests and inquiries
Positive feedback and strong partnerships with internal and external stakeholders
Continuous improvement of signage processes, tools, and communication

KEY ACCOUNTABILITIES

Signage Strategy & Execution

Partner with Visual Merchandising Teams to:

Act as the primary point of contact and subject matter expert for signage programs and processes
Develop, audit, and manage signage matrices for seasonal campaigns and initiatives
Coordinate signage reviews with Visual Merchandising leadership and key stakeholders
Create and distribute clear, actionable communications to support seasonal signage execution in stores
Develop training resources and educate partners on signage standards, tools, and processes
Support seasonal changeovers, new store openings, renovations, and other key business initiatives as required

Partner with Creative Studio to:

Lead signage briefing and copy request processes, ensuring clear and complete project requirements
Collaborate on creative reviews to ensure signage supports merchandising and business objectives
Maintain the accuracy of signage matrices throughout project lifecycles
Review final artwork files to ensure quality, accuracy, and production readiness
Manage timelines and cross-functional communication for ad hoc signage projects, store openings, renovations, and special initiatives

Partner with Signage Vendors to:

Coordinate signage programming and production requirements
Manage invoice processing and budget tracking with accuracy and timeliness
Resolve production, delivery, and quality-related issues
Collect and communicate signage shipment and tracking information to stores and stakeholders

Process Improvement & Operational Excellence

Maintain and continuously improve signage tools, portals, and documentation
Manage signage-related support tickets and inquiries
Maintain accurate store profile information to support operational efficiency
Identify opportunities to streamline processes, improve execution, and enhance consistency across the store network
Leverage technology and innovative solutions to improve signage workflows and communication

People

Build strong partnerships across teams to deliver solutions efficiently and effectively
Share knowledge, best practices, and expertise with colleagues and stakeholders
Foster collaboration by encouraging diverse perspectives and open communication
Influence without direct authority and build alignment across cross-functional teams
Support a culture of continuous learning, innovation, and accountability

Cultural

Model Indigo's values and contribute positively to team culture
Embrace diversity of thought and foster an inclusive environment
Demonstrate curiosity, adaptability, and a growth mindset
Actively support organizational change and continuous improvement initiatives

SCOPE

Reports To: Manager, Visual Merchandising - Print, Store Planning & Signs

Manager Once Removed: Director, Visual Merchandising - Field Visual, Print & Signs

KEY RELATIONSHIPS

Internal:

Visual Managers and Field Visual Team
Creative Studio
Consumer Experience
Marketing and Digital Commerce
Merchandising Teams
Store Operations

External:

Signage vendors and production partners
Suppliers and service providers

Qualifications

Work Experience / Education / Certifications

College diploma or university degree in Marketing, Communications, Project Management, Visual Merchandising, Business, or a related field is preferred
2-4 years of experience in project coordination, marketing, visual merchandising, retail operations, or a related field
Retail experience, particularly within Indigo, is considered an asset

Competencies / Skills / Attributes

Strong written, verbal, and interpersonal communication skills
Demonstrated project coordination and organizational skills with the ability to manage multiple priorities
High attention to detail and commitment to accuracy
Strong problem-solving and critical-thinking abilities
Proficiency in Microsoft Office applications, particularly Excel
Working knowledge of Adobe InDesign and SharePoint preferred
Ability to work effectively in a fast-paced, cross-functional environment
Strong stakeholder management and relationship-building skills
Ability to translate complex information into clear, actionable communications

Other (travel, Bilingual, etc.)

Occasional travel, including overnight travel, may be required

Informations complémentaires

À Indigo, toutes les candidatures soumises sont examinées en détail par notre équipe des RH. Pour certains aspects du processus d’embauche, il arrive que nous utilisions des outils d’intelligence artificielle (IA), notamment pour la présélection et les évaluations. Ces outils aident notre équipe à mettre les critères pertinents à l’avant-plan, mais ne remplacent pas le jugement humain. Nous sommes déterminés à utiliser l’IA de façon responsable, équitable et conforme aux lois applicables en matière d’emploi et de lutte contre la discrimination. Nous examinons régulièrement ces outils pour aider à prévenir les préjugés ou la discrimination.

À Indigo, l’équité, la diversité, l’inclusion et l’accessibilité sont au cœur de nos valeurs. Nous intégrons ces principes à notre formation, à nos politiques et à nos pratiques d’embauche, et nous les améliorons continuellement pour refléter les besoins des collectivités que nous servons. Nous accueillons donc les gens de tous les milieux et de tous les vécus, y compris les personnes autochtones, noires et de couleurs (PANDC), les membres de la communauté 2SLGBTQIA+ et les gens qui ont un handicap à poser leur candidature. Si vous avez besoin d’un aménagement spécial pendant le processus de recrutement, nous vous invitons à communiquer avec les Ressources humaines à talent@indigo.ca.

Nous respectons votre vie privée tout au long du processus de recrutement. Notre énoncé de confidentialité à l’intention des candidats et candidates explique comment nous recueillons, utilisons et protégeons vos renseignements personnels lorsque vous postulez à un poste chez Indigo, ainsi que les choix qui s’offrent à vous.

Cette offre concerne une opportunité actuellement disponible chez Indigo.

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More about this job

Responsibilities

Coordinate seasonal and ad hoc signage programs, including developing and maintaining signage matrices, briefing creative work, reviewing artwork, managing vendor production, and communicating execution requirements to stores. Maintain signage tools and store profile data, resolve support requests, track budgets and invoices, and improve processes in partnership with internal teams and external vendors.

Requirements

A college diploma or university degree in marketing, communications, project management, visual merchandising, business, or a related field is preferred, along with 2–4 years of relevant coordination, marketing, visual merchandising, or retail operations experience. Candidates should have strong communication, organization, accuracy, problem-solving, and stakeholder-management skills, plus proficiency in Microsoft Office - particularly Excel; Adobe InDesign and SharePoint knowledge are preferred.

Skills

Project Coordination
Organizational Skills
Written Communication
Verbal Communication
Interpersonal Communication
Attention To Detail
Problem-Solving
Critical Thinking
Microsoft Excel
Microsoft Office
Adobe InDesign
SharePoint
Stakeholder Management
Relationship Building
Cross-Functional Collaboration
Signage Program Management

Visa sponsorship

Not detected in the job text

Keywords

Visual Merchandising
Retail
Store Signage
Signage Programs
Signage Matrices
Seasonal Campaigns
Project Coordination
Creative Briefing
Copy Requests
Artwork Review
Vendor Management
Production Coordination
Budget Tracking
Invoice Processing
Store Operations
Store Profile Information
Process Improvement
Support Ticket Management
Microsoft Office
Microsoft Excel
Adobe InDesign
SharePoint
Stakeholder Management
Cross-Functional Collaboration
Marketing
Visual Merchandising Standards

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