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Added 15 mins ago
SH
Early Childhood Educators - Express Entry Hiring
Sentient HR Services Inc.
Toronto, ON
- $18.5 to $23.34 CAD / hour
- Part-time
This Express Entry opportunity is intended for candidates who already have their required documentation available and are ready to move through the recruitment and onboarding process…
Added 15 mins ago
Manager, Export Liner / Gestionnaire, commerce service maritime d'exportation
MSC Mediterranean Shipping Company SA
Montreal, QC
Added 15 mins ago
MH
Behaviour Interventionist - Guildford
Monarch House
Surrey, BC
- Part-time
Added 15 mins ago
R
Operations Specialist I – Security Reference Data
RBC
Bedford, QC
- Full-time
4-year degree from an accredited university (or equivalent) OR High school diploma (or equivalent) AND 3 years of job-related experience preferably within the finance/investment operations…
Added 15 mins ago
R
Relationship Manager Business Markets Intern
RBC
Bathurst, NB
- Full-time
As our Relationship Manager Intern, Business Markets , you will have the opportunity to establish and grow long-term relationships with new and existing small business clients. Your strong…
Added 15 mins ago
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Mortgage Specialist
RBC
Toronto, ON
- Full-time
…intended to foster a workplace based on respect, belonging and opportunity for…
Added 15 mins ago
SS
Classroom Lead Instructor
Strong start
Waterloo, ON
- Up to $25 CAD / hour
- Contract
- Temporary
…potential, then Strong Start Charitable Organization has an exciting opportunity for you. At Strong Start, we help young children build the skills and confidence they need to become…
Added 15 mins ago
SS
Classroom Instructor
Strong start
Waterloo, ON
- Up to $23 CAD / hour
- Contract
- Temporary
…then Strong Start® Charitable Organization has an exciting opportunity for you. At Strong Start, we help young children build the skills and confidence they need to become lifelong readers.…
Added 15 mins ago
TF
RECE - Supervisor
Today's Family Early Learning and Child
Burlington, ON · Oakville, ON
- Full-time
This job posting is for an existing vacancy and reflects a current opening within the agency.
Added 15 mins ago
PC
Temporary Sales Associate - Part-Time
PVH Corp.
Halton Hills, ON · Retail TH Halton Hills, ON
- Part-time
Pay Range:18.10-20.10PVH currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. These ranges are based on what PVH…
Added 15 mins ago
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Material Handler
Saskatchewan Liquor & Gaming Authority (SLGA)
Regina, SK
- $22.98 to $29.24 CAD / hour
- Part-time
Core Competencies (Job Family – Business Support)
Added 15 mins ago
PL
Winter Services Skid Steer Operator
Park Landscaping
Calgary, AB
- Temporary
…damage, adhere strictly to Safe Work Practices (SWP) and Safe Job Procedures (SJP), and wear all required Personal Protective Equipment (PPE) without…
Added 15 mins ago
PL
Winter Services Heavy Equipment (Loader) Oper
Park Landscaping
Calgary, AB
- Temporary
…risks, adhere strictly to Safe Work Practices (SWP) and Safe Job Procedures (SJP), and wear all required Personal Protective Equipment (PPE) without…
Added 15 mins ago
PL
Winter Services Crew Member
Park Landscaping
Calgary, AB
- Temporary
…safety logs/reports, follow Safe Work Practices (SWP) and Safe Job Procedures (SJP), and wear all PPE without…
Added 15 mins ago
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Parking Enforcement Officer - Spare - Burlington
Commissionaires Great Lakes
Burlington, ON
- Part-time
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Security Spare Guard - Kitchener
Commissionaires Great Lakes
Kitchener, ON
- Part-time
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Security Guard - Hamilton
Commissionaires Great Lakes
Hamilton, ON
- Full-time
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Security Guard - Roving Patrol Guard Driver (Nights) - Borden
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Borden, ON
- Full-time
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Security Guard - Roving Patrol and Access Control (CFAD) - Borden
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Reservation Agent
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Calgary, AB
Added 15 mins ago
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Value Engineer / Business Consultant
Trackunit
London, ON
- Full-time
Flexibility and hybrid working is not just a cliché to us or something we state in a job posting. We do offer you a flexible setup and believe that you best can structure how your routines…
Added 15 mins ago
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Customer Support Associate
Trackunit
London, ON
- Full-time
Once in the role, successful candidates will have the opportunity to progress through the full salary range based on performance and development over time. This range reflects base salary…
Added 15 mins ago
FF
Inside Sales Key Holder - SRS
Flanagan Foodservice Inc
Sudbury, ON
- Up to $18.5 CAD / hour
- Part-time
You are dependable, organized, and committed to doing the job safely and accurately. You work well as part of a team, take pride in providing excellent service, and remain focused when…
Added 15 mins ago
RL
Quality Test Engineering Specialist
Romet Limited
ON · Mississauga, ON
- Full-time
JOB TITLE: Quality Test Engineering Specialist
Added 15 mins ago
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Anodizing Operator-Day Shift (4 Months Contract)
Romet Limited
ON · Mississauga, ON
- Full-time
JOB TITLE: Anodizing Operator- Day Shift (4 Months Contract)

Closed listing

Indigo

Customer Experience Representative

Ottawa, ON, Canada

Part-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Part-time
Closing date: Apr 4, 2027
Posting language: English
Posted: Oct 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

5AM Availability Required

WHO WE ARE

We love books and all things beautiful
We are Canada’s Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

We exist to add joy to our customers’ lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we’d treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Align with Store leadership on goals and objectives for fiscal year
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High-Performance Characteristics
Seek information regarding new products, promotions, and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings
Available to support the daily operations of the store, before or after the store closes (5am or 10pm start time) as needed
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at or Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.

WELCOME HOME

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

About employer

More about this job

Responsibilities

Manage store inventory tasks, including cycle counts, replenishment, returns, shelving, and processing incoming merchandise, while maintaining appealing visual merchandising. Create welcoming customer experiences by engaging shoppers, recommending curated products, sharing product stories, and contributing to a safe and positive store environment.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods of mobility on the sales floor, lifting items up to 40 pounds safely, and flexible availability including early mornings, evenings, weekends, holidays, and overnight shifts; French-English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Storytelling
Customer Engagement
Communication
Adaptability
Flexibility
Teamwork
Health And Safety
Time Management
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Inventory Cycle Counts
Stock Replenishment
Product Returns
Shelving
Incoming Merchandise
Visual Merchandising
Store Operations
Product Collections
Product Storytelling
Customer Engagement
Customer Feedback
Employee Experience
Health And Safety
Teamwork
Self-Development
Flexible Scheduling
Early Morning Availability
Physical Mobility
Safe Lifting
French-English Bilingualism

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