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Added 6 hours ago
Guest Service Representative
The Kenrick Hotel
Banff, AB
Full-time
Welcome guests warmly and professionally, creating a smooth arrival and departure experience.
Added 10 hours ago
Seasonal Customer Experience Representative
Indigo Books & Music
Ottawa, ON
$17.6 CAD / hour
Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 10 hours ago
Seasonal Customer Experience Representative
Indigo
Ottawa, ON
$17.6 CAD / hour
Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 15 hours ago
Seasonal Sales Associate - BOSS Store, St. Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
Other
Strong customer service and selling experience
Added 17 hours ago
Seasonal Retail Associate
Best Buy Canada
Medicine Hat, AB
Part-time
Customer Service Representative: Process purchases at our checkout and help customers leave excited about what’s in the box!
Added 17 hours ago
Seasonal Retail Associate
Best Buy Canada
Lethbridge, AB
Part-time
Customer Service Representative: Process purchases at our checkout and help customers leave excited about what’s in the box!
Added 19 hours ago
Receiver, Hourly Part Time Day
Jobbe
Edmundston, NB
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 19 hours ago
Associé(e) saisonnier(ère) des ventes au détail
Best Buy Canada
Sherbrooke, QC
Part-time
Customer Service Representative: Process purchases at our checkout and help customers leave excited about what’s in the box!
Added 1 day ago
Représentant(e) des services techniques (Saisonnier(ère)) / Technical Service Representative (Seasonal)
Emplo Inc.
Gatineau, QC
Temporary
Create an amazing customer experience at the service desk
Added 3 days ago
Hallmark Merchandiser, Whistler, BC
Hallmark Canada
Whistler, BC
Part-time
…retail accounts. This includes everyday products as well as seasonal products and change…
Added 3 days ago
Hallmark Merchandiser, Pointe-Claire ,QC
Hallmark Canada
Pointe-Claire, QC
Part-time
…retail accounts. This includes everyday products as well as seasonal products and change…
Added 3 days ago
Hallmark Merchandiser, Milk River, AB
Hallmark Canada
Milk River, AB
Part-time
…retail accounts. This includes everyday products as well as seasonal products and change…
Added 1 day ago
Seasonal Customer Experience Representative
Indigo Books & Music
Kitchener, ON
Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 day ago
Seasonal Customer Experience Representative
Indigo
Kitchener, ON
Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 day ago
Customer Experience Representative - Seasonal
Indigo Books & Music
Winnipeg, MB
Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 day ago
Customer Experience Representative - Seasonal
Indigo
Winnipeg, MB
Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 day ago
Seasonal Customer Experience Representative
Indigo Books & Music
St. John's, NL
Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 day ago
Seasonal Customer Experience Representative
Indigo Books & Music
Fredericton, NB
Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 day ago
Seasonal Customer Experience Representative
Indigo
St. John's, NL · Greater St. John's Metropolitan Area
Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 day ago
Seasonal Customer Experience Representative
Indigo
Fredericton, NB
Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 day ago
Seasonal Customer Experience Representative
Indigo
St. Catharines, ON
$17.6 CAD / hour
Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 12 days ago
Seasonal Customer Experience Representative
Indigo
Calgary, AB
Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 20 days ago
Seasonal Client Ambassador - Limeridge
Hillberg & Berk
Hamilton, ON
Contract
…joyful and most demanding stretch of our year, and we're hiring Seasonal Client Ambassadors at our Limeridge location in Hamilton to help us celebrate the…
Added 8 days ago
Rentals Manager
Sunshine Village Corporation
Banff, AB
…Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too,…
Added 20 days ago
Seasonal Client Ambassador - Hillcrest
Hillberg & Berk
Richmond Hill, ON
Contract
…joyful and most demanding stretch of our year, and we're hiring Seasonal Client Ambassadors at our new! Hillcrest location in Richmond Hill to help us celebrate the…

Indigo

Customer Experience Representative - Seasonal

Winnipeg, MB, Canada

Job type: Part-time
Apply by: Mar 18, 2027
Posting language: English
Posted: Sep 19, 2026

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Applications open in a new tab.

Original job description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

We love books and all things beautiful
We are Canada’s Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

We exist to add joy to our customers’ lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we’d treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate

Job Description

Contract Position Until January 17, 2026

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Ensure Visual Standards are followed and maintained
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at [email protected] if you require an accommodation at any time during the recruitment process.

WELCOME HOME

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

You will create a welcoming environment by engaging with customers, sharing product stories, and maintaining visual standards in the store. Additionally, you will contribute to a safe workplace and actively participate in team feedback to improve the overall customer experience.

Requirements

Previous experience in specialty retail is preferred but not required, along with the ability to lift up to 40 pounds and remain mobile on the sales floor. Candidates must be available to work a flexible schedule including evenings, weekends, and holidays.

Skills

Customer service
Retail sales
Communication
Product knowledge
Visual merchandising
Adaptability
Flexibility
Teamwork
Problem solving
Bilingualism
Health and safety compliance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Seasonal
Visual Standards
Sales Floor
Bilingualism
Health and Safety
Merchandising
Customer Engagement
Inventory Handling
Team Collaboration
Product Curation

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