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Added 49 mins ago
LM
Head of Digital Performance
Lacroix Médecine Privée
Quebec, QC
- Full-time
…always on the lookout for new trends, the Digital Performance Manager enjoys experimenting, innovating, and pushing boundaries. Whether through campaign optimization, advanced data…
Added 1 hour ago
M
Satellite Flight Software (FSW) Systems Engineer
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
Update traceability links in the requirements‑management system and flag any inconsistencies to the configuration manager.
Added 1 hour ago
1E
Marketing Manager
1Click Energy Solutions
Toronto, ON
- $85,000 CAD / year
- Full-time
Own the day-to-day management and operations of the marketing department, including team priorities, project delivery, and campaign execution.
Added 1 hour ago
UO
Marketing and Communications Coordinator, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
The Marketing and Communications Coordinator reports to the Manager, Marketing and Communications. This versatile generalist position is designed to provide flexible support to all members…
Added 1 hour ago
O
Senior Digital Strategy and Growth Manager
Okta
Toronto, ON
- $140,000 to $192,000 CAD / year
- Full-time
Personalization campaign management: You’ve created new campaigns for web properties, reported progress, and iteratively improved personalization strategies.
Added 1 hour ago
YA
Bilingual French Inbound Customer Engagement Specialist- Hybrid
Yoh, A Day & Zimmermann Company
Vancouver, BC
- Contract
…lead qualification information from prospective customers (for campaign response inbound), researching (SAP systems and online) and routing to appropriate lead qualification team; answering…
Added 1 hour ago
GD
Associate Director - Field Operations
Globalfaces Direct
Toronto, ON · North York, ON
- Full-time
Field Infrastructure & Territory Management: Oversee office lifecycle management across North America. Work with Client Success Managers and field leadership to manage team/campaign…
Added 1 hour ago
Senior Digital Strategy and Growth Manager
Okta
Toronto, ON
Personalization campaign management: You’ve created new campaigns for web properties, reported progress, and iteratively improved personalization strategies.
Added 1 hour ago
LA
Media Analytics & AdOps Manager
Level Agency
Remote, Canada
- Remote
Level Agency is hiring a hands-on, detail-obsessed Media Analytics & AdOps Manager to build, traffic, track, and trade campaigns end to end, then turn the data into recommendations clients…
Added 2 hours ago
TS
Community Engagement Coordinator
The Salvation Army Canada and Bermuda Territory
Salmon Arm, BC · New Hope Community Church - Salmon Arm
- Full-time
…fundraising activities as well as the annual Christmas kettle campaign. The incumbent recruits, orientates, and trains support workers and volunteers associated that work. This role assists…
Added 2 hours ago
TS
Community Engagement Coordinator
The Salvation Army in Canada
Salmon Arm, BC
- Full-time
…fundraising activities as well as the annual Christmas kettle campaign. The incumbent recruits, orientates, and trains support workers and volunteers associated that work. This role assists…
Added 2 hours ago
ST
Performance Marketing Manager
Savvy Talent
Vancouver, BC
- Full-time
Manage campaign execution: Own campaign setup, audience targeting, bidding strategies, keyword selection, retargeting, and performance tracking
Added 2 hours ago
Project Manager - International Fan Engagement
EXL
Canada
Strong understanding of marketing principles, campaign development, and brand management.
Added 2 hours ago
BR
Brand Manager
BarBurrito Restaurants Inc.
Toronto, ON · North York, ON
- Full-time
Reporting directly to the VP of Marketing, the Brand Manager will help lead the brand and translate strategy into programs that drive brand relevance, traffic, transactions and profitable…
Added 3 hours ago
IB
e-Commerce Coordinator
Indigo Books & Music
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
…Working from priorities set by their group’s Specialist or Manager, they build and maintain site merchandising, content, promotional, and search deliverables, ensuring they are accurate, on…
Added 3 hours ago
CF
Business Development Manager
CI Financial
Calgary, AB
- Full-time
We are currently seeking a Business Development Manager (BDM) who will be responsible for sales and asset retention and brand promotion of all CI Global Asset Management investment…
Added 3 hours ago
B
Sourcing Manager, Marketing Category
BMO
Toronto, ON · YNG
- Full-time
The successful candidate will bring strong sourcing fundamentals, analytical capability, stakeholder management skills, negotiation experience, and an interest in the evolving marketing…
Added 3 hours ago
F
Growth Marketing Specialist / Spécialiste en marketing de croissance
FlightHub
Montreal, QC
- Full-time
Deep expertise across campaign types: Search, Performance Max, Demand Gen/YouTube, and feed-based campaigns through Merchant Center.
Added 3 hours ago
HM
Account Executive
Hire Mint
Ottawa, ON
- Full-time
Manage accounts through the full sales cycle from prospecting through contract execution, campaign delivery, and renewal.
Added 3 hours ago
Programmatic Manager
WPP Media
Toronto, ON
The Programmatic Manager is responsible for overseeing all day-to-day campaign activity for your assigned brands and campaigns. You will own the account management, service, planning, setup…
Added 3 hours ago
TI
Marketing Manager
TekStaff IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
1+ years of experience with digital marketing platforms such as Responsys, Adobe Campaign, Adobe Journey Optimizer, Salesforce Marketing Cloud, Adobe Experience Manager. Adobe Journey…
Added 3 hours ago
FI
Jr. Project Manager - Digital Marketing
FP Inc.
Toronto, ON
- $40 to $55 CAD / hour
- Contract
1+ years of experience with digital marketing platforms such as Responsys, Adobe Campaign, Adobe Journey Optimizer, Salesforce Marketing Cloud, Adobe Experience Manager. Adobe Journey…
Added 3 hours ago
I
e-Commerce Coordinator
Indigo
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
…Working from priorities set by their group’s Specialist or Manager, they build and maintain site merchandising, content, promotional, and search deliverables, ensuring they are accurate, on…
Added 3 hours ago
C
Communications Manager (Digital & Enterprise CMS)
Cella
Calgary, AB · Greater Calgary Metropolitan Area
- $65 to $70 CAD / hour
- Contract
We are seeking an experienced and strategic Communications Manager to lead the business and content transformation of an enterprise corporate website ecosystem. This high-impact role is…
Added 4 hours ago
J
Systems Testing/QA Specialist – Senior
Joblinxsapp
Toronto, ON
- Full-time
The role requires strong experience in software QA testing, particularly with Commercial Off-the-Shelf (COTS) applications, Oracle Siebel CRM, defect management, and test automation.

Indigo

e-Commerce Coordinator

Toronto, ON, Canada

$50,000 to $55,000 CAD / year · Full-time

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Job details

Pay: $50,000 to $55,000 CAD / year
Job type: Full-time
Apply by: May 1, 2027
Experience: Minimum 1 year of work experience in a related field, with a passion for retail
Posting language: English
Posted: Nov 2, 2026

Original job description

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories - big and little - connect us. Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best
We Will Be Customer Centric
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled

Job Description

MISSION

The Coordinator, eCommerce supports the day-to-day execution of the on-site experience for assigned categories and campaigns on indigo.ca. Working from priorities set by their group’s Specialist or Manager, they build and maintain site merchandising, content, promotional, and search deliverables, ensuring they are accurate, on time, and on brand.

The Coordinator monitors performance and flags friction and opportunities to their Specialist or Manager. They work closely with their team and cross-functional partners to keep the customer experience consistent and on brand. The Coordinator reports to the Manager, eCommerce.

KEY PERFORMANCE METRICS

Execution and quality
On-time execution of site content, promotion, and merchandising deliverables against the site calendar
Accuracy and quality of site listings, content, and metadata, in English and French
Timely flagging and resolution of site content issues and customer friction points
Business results (monitored and supported through analytics and reporting)
Site Performance: Traffic, Conversion, Revenue, Units Sold
Profitability: Net Margin (and Rate), EPU % of Total Sales, eCommerce Contribution
Customer Engagement: Product Views per Visit, Page Views per Visit, Time on Site

KEY ACCOUNTABILITIES

Functional

Execute site merchandising for assigned categories and campaigns, guided by key metrics, inventory levels, category trends, promotional plans, and retail merchandising priorities.
Build and maintain promotional content on indigo.ca, including banners, landing pages, and campaign placements, ensuring accuracy and alignment with marketing and merchant plans.
Support day-to-day site operations across merchandising pods, including search tagging, hand merchandising, product collection maintenance, and promotion builds.
Deliver against the site calendar accurately and on time; flag risks to upcoming deliverables early and escalate conflicting priorities to the Specialist or Manager.
Contribute to the planning and execution of seasonal and holiday programs, including gifting campaigns, promotional verticals, and strategic initiatives.
Quality-check every launch before go-live, including links, pricing, imagery, copy, and mobile and app views.
Support A/B testing by setting up, quality-checking, and reporting on tests as directed by the Specialist.
Apply SEO metadata, SEO copy, and structured content to site experiences, following direction from the Specialist, Marketing, and Digital Product.
Support the French customer experience by ensuring content is translated, accurate, and reflective of campaign priorities.
Review AI-generated content (e.g., product copy, French translations, search results) for accuracy and brand voice before it goes live.
Monitor site content for quality and accuracy; flag and resolve issues in a timely manner, escalating those beyond scope with relevant context.
Monitor eCommerce KPIs and provide analytics and reporting support for assigned areas (internal search, campaigns, promotions, etc.), flagging variances in site performance or customer experience to the Specialist or Manager.
Identify and flag opportunities to reduce customer friction and improve the digital shopping experience.
Follow and contribute to team processes and documentation, suggesting improvements where they see them.
Use approved AI tools to speed up routine tasks, and flag AI errors on the site to the right owner.
Stay current on eCommerce trends, competitive site experiences, and emerging best practices, including AI; share relevant insights with the team.

People

Collaborate with internal partners including Merchants, Creative, Editorial, Translation, Digital Production, and Digital Product teams to execute site priorities effectively.
Communicate clearly and consistently, with timely status updates, handoffs, and briefs.
Share knowledge openly and seek out learning opportunities from more experienced team members.
Help cross-functional partners understand the downstream impact of their contributions on the site experience.
Engage openly in team feedback and contribute a solutions-oriented point of view.

Cultural

Model Indigo’s Guiding Principles and convey a positive, forward-thinking image in everything they do.
Celebrate diversity of thought and keep an open mindset.
Take an active role in fostering a culture of continual learning, taking risks without fear of making mistakes.
Embrace and champion change within the team and the organization.

SCOPE

Reports to: Manager, eCommerce
Manager once Removed (MOR): Vice President, Customer Experience & eCommerce

KEY RELATIONSHIPS

Internal:

Merchant Teams (General Merchandise)
Creative Studio
Digital Production
Editorial
Translation
Digital Product Management
Marketing

External:

Vendors/Suppliers/Publishers

Qualifications

Education & Experience

College or university education in business or a related field
Minimum 1 year of work experience in a related field, with a passion for retail

Competencies / Skills / Attributes

Knowledge and proficiency with eCommerce platforms and systems (Shopify, Salesforce Commerce Cloud, Page Designer)
Tech savvy with the ability to learn and adapt to new tools quickly
Comfortable using AI tools in day-to-day work, with the care to check their output for accuracy
Advanced knowledge and proficiency with Microsoft Office (Excel, PowerPoint, Word)
Customer focused with the ability to manage multiple priorities while delivering results
Strong organization skills with a high attention to detail
Clear written and verbal communication skills
Works proficiently under condensed timelines
Self-sufficient with a strong sense of initiative
Bilingualism in English/French would be an asset
Experience in the Kids & Baby category is preferred.
Familiarity with GA4 or other analytics platforms is preferred.

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Coordinate and quality-check e-commerce merchandising, promotional content, search, and campaign deliverables for Indigo.ca, ensuring they are accurate, on brand, and delivered on schedule. Monitor site performance and customer experience, support testing and reporting, and collaborate with internal teams to identify and resolve content issues and shopping friction.

Requirements

A college or university education in business or a related field and at least one year of related work experience are required, along with retail interest, strong organization, communication, and attention to detail. Candidates should be proficient with e-commerce platforms and Microsoft Office, comfortable using AI tools, and able to manage multiple priorities; French-English bilingualism, Kids & Baby experience, and analytics-platform familiarity are assets.

Skills

E-Commerce Merchandising
Site Content Management
Promotional Campaign Execution
Search Tagging
SEO
A/B Testing
Quality Assurance
E-Commerce Analytics
Microsoft Office
Shopify
Salesforce Commerce Cloud
AI Tools
French Translation Review
Cross-Functional Collaboration
Attention To Detail
Project Coordination

Visa sponsorship

Not detected in the job text

Keywords

E-Commerce
Indigo.ca
Shopify
Salesforce Commerce Cloud
Page Designer
Microsoft Office
Excel
PowerPoint
Word
AI Tools
GA4
SEO Metadata
SEO Copy
Site Merchandising
Search Tagging
Hand Merchandising
Promotional Campaigns
Landing Pages
A/B Testing
E-Commerce Analytics
Site Calendar
Product Collections
Digital Production
Digital Product Management
Retail
Customer Experience
French Translation
Metadata
Conversion
Net Margin

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