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Added 9 mins ago
SN
Front Of House
Stay Nozawa
Front of Yonge, ON
- Full-time
Subscription typesNewsletterPromotionalProduct updatesConferences & EventsNon-marketing emails from our company
Added 10 mins ago
CC
Community Manager, Reddit
Creative Circle
Toronto, ON
- $35 to $45 CAD / hour
- Contract
" Build a Reddit playbook/blueprint to help internal marketing teams launch and manage their presence.
Added 10 mins ago
SL
Marketing Director
SV Law
Guelph, ON
- Full-time
…phase of growth it is seeking an experienced individual to lead the marketing initiatives of the firm as its first Director of…
Added 10 mins ago
B
Senior Director of Finance & Operations
BoomerangFX
Mississauga, ON
- $135,000 to $150,000 CAD / year
- Full-time
Lead and develop the finance team and collaborate with Sales, Marketing, Customer Success, Product and Technology leaders to improve execution and resource allocation.
Added 10 mins ago
K
Assistant Store Manager - Square One
Knix
Mississauga, ON
- $56,900 to $65,000 CAD / year
- Full-time
As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 40 mins ago
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SVP Commercial Lender - Cambridge, MN
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Cambridge, ON
- Full-time
We are currently seeking a dedicated and detail-oriented Commercial Lender/Marketing Lead to join our team. As a Lender, you will play a crucial role in assisting customers with their loan…
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Senior Manager, Integrated Campaign Marketing
Questrade Financial Group
Toronto, ON
Integrated Campaign Strategy & Execution: Lead the end-to-end strategy, multi-channel planning, and execution of offline and integrated marketing campaigns (including TV, Out-of-Home,…
Added 54 mins ago
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Content & Communications Lead, Pontosense
Pontosense
Toronto, ON
- Full-time
Marketing | Toronto or Waterloo, hybrid | Reports to the CEO
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FP&A Analyst Customer Success Manager
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Toronto, ON
- Full-time
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Added 1 hour ago
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Content & Communications Lead, Pontosense
Pontosense
Toronto, ON
- Full-time
Marketing | Toronto or Waterloo, hybrid | Reports to the CEO
Added 1 hour ago
BI
Director of Internal Control
Boyd Interactive
Toronto, ON · North York, ON
- $100,000 to $130,000 CAD / year
- Full-time
…internal audit functions across all disciplines – IT, Business, Marketing, Finance, Operations, Regulatry - including evaluating and improving the effectiveness of IT, back office, online…
Added 1 hour ago
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Associate Director, Scientific Strategy
Klick
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- Full-time
…sciences brands achieve their full potential through best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology…
Added 1 hour ago
SP
Managing Director
Sirius Personnel
Toronto, ON · Greater Toronto Area, Canada
- $200,000 to $250,000 CAD / year
- Full-time
Sirius Personnel is a Placement and Headhunting Agency that Specializes in Sales and Marketing Professionals in Canada. (www.siriuspersonnel.com)
Added 1 hour ago
Account Executive, Automotive
Google
Toronto, ON
8 years of industry experience in digital advertising, consultative sales, business development, or digital marketing, or 6 years of experience with an advanced degree.
Added 1 hour ago
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Product Operations Manager
TEKsystems
Ottawa, ON
- $60 to $70 CAD / hour
- Contract
…credible. Drive adoption across engineering, operations, quality, marketing, sales, services, finance, legal, and…
Added 1 hour ago
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Sales Development Representative
Quadient
Markham, ON
- $55,000 to $60,800 CAD / year
- Full-time
…skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical…
Added 1 hour ago
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Sales Development Representative
Quadient
Markham, ON
- $55,000 to $60,800 CAD / year
- Full-time
…skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical…
Added 2 hours ago
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Senior Marketing Manager
Haystack
Canada
- $163,000 CAD / year
- Full-time
An innovative technology company is seeking a Senior Marketing Manager II to lead consumer marketing initiatives and drive brand growth within a dynamic regional market. This…
Added 2 hours ago
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Easy Move Sales Representative
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Execute simple and short-term sales cycle which may or may not lead to a long-term customer relationship
Added 3 hours ago
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Business Development Executive - Sales ( Enterprise AI Products)
nugget.ai
Mississauga, ON
- Contract
…solutions in B2B markets. Daily activities include prospecting and lead generation, qualifying and nurturing opportunities, conducting product demos, and building relationships with…
Added 3 hours ago
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Manager, Marketing & Demand Generation
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Montreal, QC
- Full-time
Reporting to the Director of Commercialization & Strategic Partnerships, the Manager, Marketing & Demand Generation is a senior, commercially minded marketing leader who will build and run…
Added 3 hours ago
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Are you ready to lead impactful projects and transform data into compelling stories? At Explorer, you'll drive client success and team excellence.
Added 4 hours ago
CG
Supervisor Part Time
Compass Group Canada
Winnipeg, MB
- $18.86 CAD / hour
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…experiences through service excellence. The Supervisor will lead an incredible and thoughtful service team that creates memorable experiences by focusing on attention to detail and…
Added 4 hours ago
CG
Unit Manager , Retail Brands
Compass Group Canada
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- $50,000 CAD / year
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…quality, safety compliance, and client satisfaction. You will lead frontline teams, oversee foodservice operations, manage budgets and inventories, and ensure services are delivered in…
Added 4 hours ago
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Director, Premium
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…consistently met. This role works closely with Unit Managers to lead, train, and coach teams, support operational audits, and drive service excellence across premium spaces. The successful…

Indigo

Events Manager

Toronto, ON, Canada

$85,000 to $95,000 CAD / year · Full-time

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Job details

Pay: $85,000 to $95,000 CAD / year
Job type: Full-time
Apply by: May 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories - big and little - connect us. Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best
We Will Be Customer Centric
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled

Job Description

The Manager, Events leads the day-to-day execution of Indigo’s events program, translating strategic vision into disciplined operational plans, overseeing events support staff, and delivering events that are on time, on brand, and on budget.

This role owns end-to-end event production - from national author signings and high-profile celebrity events to the annual programming calendar. The Manager is the connective tissue between strategy and execution: ensuring the execution team has clear direction and the tools to succeed, while serving as the primary operational contact for authors, publishers, and cross-functional partners.

KEY PERFORMANCE METRICS

Customer Participation & Traffic
Author & Publisher Engagement
Events NPS
On-Time Operational SLAs
Events Revenue & Profitability
Employee Engagement

KEY ACCOUNTABILITIES

Functional

Translate strategic direction into clear execution frameworks, project plans, and delivery timelines across all events - author signings, major events, and national programming
Lead the execution and development of all nationally-driven event programming, including cross-functional campaigns
Own internal project planning and execution: manage cross-functional workflows, delivery standards, and operational SLAs across the team
Own budget tracking and financial coordination for the events portfolio; contribute to post-event reporting, insights, and retrospectives
Act as the escalation point for operational risks - identifying, mitigating, and surfacing issues to the events leader where required.
Lead and chair the Bi-Weekly Events Planning meeting, driving alignment across the events team and cross-functional partners on upcoming events, priorities, and risks.
Serve as the primary operational contact for Retail Ops, Loss Prevention, Finance & Accounting, General Managers, Store Events Leaders, Creative, Marketing, and Merchants.
Ensure execution standards are consistently upheld across all event types, channels, and touchpoints - from planning documentation through to on-site delivery.
Identify process gaps and lead improvements to increase operational efficiency and enhance experience for customers, stores, and partners.
Train and support stores on the execution of all author and national programming events

Communication

Contribute to post-event reporting and retrospectives; surface insights and recommendations to the events leader to inform future planning and investment decisions.
Proactively communicate timelines, risks, and deliverable status to cross-functional execution partners, ensuring no surprises on delivery.
Champion the customer and store experience in all planning and decision-making, consistently advocating for clarity, quality, and consistency of execution.

People

Develop a high performing & engaged team
Provide feedback and coaching to develop direct reports and mentees
Shape and influence team culture to reflect Indigo’s values and direction
Empower team members through clear expectations, performance management, and growth opportunities
Attract, develop, and retain top talent
Act as a mentor & role model, helping others understand the broader impact of their work
Foster collaboration and knowledge sharing across teams and functions
Ensure team alignment with organizational goals and cultural values

Cultural

Model Indigo’s Guiding Principles and convey a positive, forward-thinking image
Embrace and influence change, fostering a culture resonant of our guiding principles and in particular emphasizing data driven, systems thinking, and customer centric.
Celebrate diversity of thought and encourage open dialogue
Take an active role in shaping organizational culture through leadership and example

SCOPE

Reports to: Sr Manager, Events

KEY RELATIONSHIPS

Internal:

Retail Operations
General Managers & Store Events Leaders
Creative Studio
Marketing
Merchants
Loss Prevention
Finance/Accounting

External:

Publishers
Vendors
External agencies
Venues

Qualifications

Work Experience / Education / Certifications

5–7 years of experience in Events, Marketing, Retail, or a related field; experience managing direct reports preferred.
Post-secondary degree in Business, Marketing, Communications, or a related discipline; equivalent experience considered.
Proven track record planning and executing multi-channel, large-scale events from concept through post-event analysis.
Experience in retail, media, publishing, or hospitality considered a strong asset.

Competencies / Skills / Attributes

Strong operational leader with the ability to translate strategy into execution and manage multiple complex workstreams simultaneously.
Excellent written and verbal communication skills; confident presenting to stakeholders and executives.
Skilled relationship builder with authors, publishers, vendors, and internal partners at all levels.
Analytical thinker with the ability to interpret event data and surface actionable insights.
Creative sensibility for on-brand event concepts and marketing materials, with strong copywriting instincts.
Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook); comfort with social media platforms and event management tools.
High attention to detail and strong organizational skills; thrives in a fast-paced, deadline-driven environment.
Results-driven, self-motivated, and solutions-oriented - with a bias for action and a hands-on approach.
Genuine belief in the power of teamwork and a deep understanding of how individual actions affect team and organizational outcomes.
Customer-obsessed with a commitment to delivering exceptional brand experiences

Other (travel, Bilingual, etc.)

Flexible schedule including evenings, weekends and holidays

Additional Information

This posting is for a current opportunity within Indigo.

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the LGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Lead end-to-end execution of Indigo’s events program, translating strategic direction into plans, timelines, budgets, and consistent delivery standards for national programming, author events, and major events. Manage and develop the events team, coordinate cross-functional partners and external contacts, address operational risks, and use event reporting and feedback to improve future execution.

Requirements

Requires 5–7 years of experience in events, marketing, retail, or a related field, with experience managing direct reports preferred, and a post-secondary degree in business, marketing, communications, or a related discipline (or equivalent experience). Candidates should have experience delivering large-scale, multi-channel events and strong operational, communication, analytical, organizational, relationship-building, and customer-experience skills; retail, media, publishing, or hospitality experience is an asset.

Skills

Event Production
Project Planning
Operational Leadership
Budget Tracking
Cross-Functional Collaboration
Stakeholder Communication
Team Leadership
Coaching And Mentoring
Event Data Analysis
Post-Event Reporting
Risk Management
Process Improvement
Copywriting
Microsoft Office
Customer Experience
Vendor And Publisher Relations

Visa sponsorship

Not detected in the job text

Keywords

Event Production
National Programming
Author Signings
Large-Scale Events
Multi-Channel Events
Project Plans
Delivery Timelines
Cross-Functional Workflows
Operational Service-Level Agreements
Budget Tracking
Financial Coordination
Post-Event Reporting
Event Retrospectives
Risk Mitigation
Customer Participation
Events Net Promoter Score
Event Revenue
Event Profitability
Retail Operations
Loss Prevention
Publisher Relations
Vendor Management
Microsoft Office Suite
Excel
PowerPoint
Outlook
Social Media
Event Management Tools
Copywriting
Customer Experience

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