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Indigo

Inventory Analyst (12 Months Contract)

Toronto, ON, Canada

$60,000 to $80,000 CAD / year · Contract

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Job details

Pay: $60,000 to $80,000 CAD / year
Job type: Contract
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best
We Will Be Customer Centric
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled

Job Description

The Inventory Analyst, Print is responsible for managing omni-channel inventory to meet business performance goals and customer experience, and provide insight and analysis into the business. The analyst seeks to maximize product availability, minimize unproductive inventory, and improve margins.

KEY PERFORMANCE METRICS

Support sales of storytelling
Allocation analysis
Article (ISBN) set up accuracy
On time allocations
Sell through targets
Monthly story planogram readiness
Forecast accuracy
% in stock performance (Stores & DC)
Inventory weeks of supply
Returns rate
Inventory productivity
Store Help ticket within SLA
Minimize UPS costs

KEY ACCOUNTABILITIES

Functional

Accurately allocate new books to anticipated customer demand, and forecast omni-channel customer demand
Provide insights from analysis on inventory and business performance
Review DC and store forecast exceptions to maintain forecast accuracy
Manage and maintain SAP replenishment parameters at the store, online, and DC level to ensure in-stock and weeks of supply targets
Manage returns to meet the Merchandise Category returns target
Communicate effectively with other functional teams (e.g. Category Management, Store Operations, Distribution Centre)
Work with vendors to ensure timely reorders/reprints of required inventory
Resolve store-reported inventory problems within service level agreements
Provide SAP super user expertise
Maximize margin and product availability through effective sourcing decisions
Develop and improve functional processes and reporting
Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes
Proactively identify and anticipate customer expectations and needs
Embrace and seek out technology that creates high-tech and high-touch solutions for Indigo’s customers
Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them

People

Collaborate with others to drive flexible and iterative solutions, quickly and easily
Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
Help others see the impacts of their efforts and proactively engage other functions to get input
Encourage others to freely share their point of view and be open to feedback

Cultural

Model Indigo’s beliefs and convey a positive image in everything you do
Celebrate diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Embrace, champion, and influence change through your team and/or the organization

SCOPE

Reports to: Manager, Planning & Inventory

KEY RELATIONSHIPS

Internal:

Category Managers
Distribution Centre
Retail Operations
Retail Stores

External:

Vendors

Qualifications

Work Experience / Education / Certifications

2-3 years of in-store experience at Indigo Books & Music comprising a thorough familiarity with store-level operations at leadership level, outstanding product knowledge and keen analytical insight into business operations
Alternatively, qualified candidates may have 2-3 years of analytical experience with emphasis on inventory management (ideally in a retail environment) and should have knowledge of ERP systems (SAP)
University/College degree in Business, Engineering, Math or similar program

Competencies / Skills / Attributes

Excellent analytical, communication and interpersonal skills
Strong user of MS Excel or MS Access
Customer focused with a strong focus on team work
Strong and creative problem solving skills with a desire for continuous improvement

Additional Information

At Indigo, all applications submitted are reviewed in detail by our HR team. In certain aspects of the hiring process artificial intelligence (AI) tools may be used, specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca

This posting is for a current opportunity within Indigo

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Manage print inventory across stores, online channels, and distribution centers by forecasting demand, allocating products, maintaining SAP replenishment parameters, and managing returns. Analyze inventory and business performance, resolve store inventory issues, coordinate with vendors and internal teams, and improve product availability, margins, and processes.

Requirements

Candidates should have either 2–3 years of Indigo store experience at a leadership level or 2–3 years of analytical experience focused on inventory management, ideally in retail, with knowledge of ERP systems such as SAP. A university or college degree in business, engineering, mathematics, or a similar field is requested, along with strong analytical, communication, interpersonal, problem-solving, teamwork, and Excel or Access skills.

Skills

Inventory Management
Demand Forecasting
Inventory Allocation
Data Analysis
SAP
Microsoft Excel
Microsoft Access
Retail Operations
Replenishment Planning
Returns Management
Vendor Coordination
Problem Solving
Communication
Customer Focus
Process Improvement
Cross-Functional Collaboration

Visa sponsorship

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Keywords

Inventory Management
Print Inventory
Omni-Channel
Demand Forecasting
Inventory Allocation
SAP
ERP Systems
Microsoft Excel
Microsoft Access
Replenishment Parameters
Weeks Of Supply
In-Stock Performance
Sell-Through
Returns Management
Distribution Center
Retail Operations
Vendor Coordination
Inventory Productivity
Margin Optimization
Product Availability
Forecast Accuracy
ISBN Setup
Planogram Readiness
Service Level Agreements
Process Improvement
Business Analysis

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