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Added 10 mins ago
Marketing Manager, Canada
Therabody
Canada
$75,000 to $80,000 CAD / year
Based in Toronto, this role reports directly to the Marketing Director, International based in London, with a strategic dotted line to the Canadian Sales team, based in Toronto. You will…
Added 23 mins ago
Intermediate Software Programmer
DEFSEC Technologies Inc.
Ottawa, ON · Greater Ottawa Metropolitan Area
Full-time
…will be to support the Canadian Armed Forces as part of the Director Land Command Support Program Management (DLCSPM) of the Department of National Defence’s (DND’s) Software Engineering…
Added 23 mins ago
Cybersecurity Architect (Governance, Risk and Compliance)
Centennial College
Toronto, ON · Greater Toronto Area, Canada
$51.95 to $60.02 CAD / hour
Full-time
Develop Cybersecurity Architectures aligned with corporate plans, in collaboration with the college’s Enterprise Architecture and Risk Management teams
Added 23 mins ago
Development Manager - EA Sports FC
EA SPORTS
Vancouver, BC
Temporary
Reporting to the Development Director, the Development Manager (DM) leads a multidisciplinary team responsible for delivering key areas of the on-pitch experience in EA SPORTS FC.
Added 23 mins ago
Brand Marketing Specialist
Insight Global
Brampton, ON
$22 to $24 CAD / hour
Contract
Delivering on day-to-day marketing activities, timeline management and plan execution
Added 24 mins ago
Senior Consultant, Fee Based Solutions
CIBC
Toronto, ON
Full-time
Reporting to the Director, Fee-Based Integration, Wealth Solutions, the Senior Consultant drives adoption of fee-based solutions and the CIBC Unified Account (UA) platform across CIBC Wood…
Added 24 mins ago
Manager, Capital Planning
Government of Alberta
AB
Project Management and Financial Accountability
Added 24 mins ago
Manager, System Review
Government of Alberta
AB
Reporting to the Executive Director, you will provide strategic leadership for ministry-wide reviews, executive issue management, environmental scanning, and organizational improvement…
Added 24 mins ago
Assistant Director, Indigenous Initiatives
University of Toronto
Toronto, ON
The Assistant Director, Indigenous Initiatives plays a vital role in developing and advancing strategic initiatives related to Indigenization at the University of Toronto Scarborough…
Added 39 mins ago
Sr Director, Engineering & Fac. & Validation
Emergent Biosolutions
Winnipeg, MB
…as a member of the Site Leadership Team and provide direct management of EFV staff. Ensure that both site and global objectives are achieved through the support of the EFV team. Deliver on…
Added 39 mins ago
Senior Partner Enablement Manager
Docker
Remote, Canada
Full-time · Remote
…outcomes across our partner ecosystem. Reporting to the Sr. Director of Sales Enablement, you will design and deliver the training, certification, and enablement programs that connect…
Added 39 mins ago
Coordonnateur.trice, Personnes et Culture / Coordinator, People and Culture
CCA
Montreal, QC
$47,000 to $52,000 CAD / year
Full-time
Added 39 mins ago
Manager, Learning & Development
Indigo Books & Music
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time
Added 39 mins ago
Coordonnateur(trice) de marketing - Marketing Coordinator
Expresco Foods
Montreal, QC
Full-time
Reporting into the Director of Business Development, the Marketing Coordinator is the internal project-management and marketing coordination resource for Expresco. The role supports Sales…
Added 53 mins ago
Director, Network Build
Xplore Inc.
Canada
Full-time
Develop and implement methodologies that improve project predictability, issue management, risk detection, and overall execution effectiveness.
Added 53 mins ago
Project Director
Hays
Ottawa, ON · Greater Ottawa Metropolitan Area
$150,000 to $180,000 CAD / year
Full-time
Project Director is needed with solid multi-family build experience. Pay is $160-180K
Added 53 mins ago
Manager, Scientific Research and Experimental Development
Ryan
Saskatoon, SK
Full-time
…and claiming SR&ED tax credits and then assisting the SR&ED Director in defending those credits when necessary in the context of a review by the Canada Revenue Agency (CRA). The work is…
Added 53 mins ago
Operations and Special Projects Manager
The University of British Columbia
Vancouver, BC
$8,087.08 to $12,117.08 CAD / month
Full-time
This position reports to the Director, IRSHDC, under broad strategic direction of the Academic Director. The Operations and Special Projects Manager works closely with the IRSHDC’s…
Added 53 mins ago
Senior Manager, National Early Talent Recruitment Lead ( 12-14 Month Term)
Deloitte
Toronto, ON
Full-time
Reporting to the Director, Talent Acquisition, you will set the direction for Early Talent Recruiting, lead a national team, and deliver measurable business outcomes. As a member of the…
Added 53 mins ago
Senior Manager, Talent Acquisition Operations, Intelligence & AI
Deloitte
Toronto, ON
Full-time
Reporting to the Director, Talent Acquisition, you will set a forward-looking strategy for the technology, data, governance, and capability-building infrastructure that enables Deloitte’s…
Added 53 mins ago
Senior Philanthropy Officer
St. Joseph's Health Centre of Sudbury
Sudbury, ON · Greater Sudbury Metropolitan Area
$74,143.52 to $92,679.4 CAD / year
Full-time
Strong organizational, analytical, and project-management skills, with the ability to manage multiple priorities and meet revenue targets.
Added 53 mins ago
Senior Analyst FP&A
WestJet
Calgary, AB
Full-time
…including monthly forecasts and annual budgets. Reporting to the Director of FP&A (Financial Planning and Analysis), this individual will conduct forward-looking financial and operational…
Added 53 mins ago
IT Program/Project Manager – Cybersecurity Program
Raise
Calgary, AB
Full-time
The IT Program/Project Manager will be responsible for planning, coordinating, and delivering a cybersecurity program comprising three parallel projects. Reporting to the Associate…
Added 53 mins ago
Stewardship Forester
Adams Lake Indian Band
Blind Bay, BC
Full-time
Working collaboratively with Natural Resources Department staff, including GIS, finance, project management, fisheries and wildlife, and other technical staff.
Added 53 mins ago
Learning and Development Manager
Indigo
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time

Indigo

Learning and Development Manager

Toronto, ON, Canada

Pay: $100,000 to $125,000 CAD / year
Job type: Full-time
Apply by: Oct 28, 2026
Experience: Minimum 5 years of instructional and e-learning design and delivery experience, ideally in a retail environment
Posting language: English
Posted: Sep 28, 2026

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Original job description

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

The Manager, Learning and Development is responsible for designing, implementing, and continuously improving learning strategies and programs that build individual, team, and organizational capabilities. This role ensures learning solutions are aligned with business goals, fosters a culture of continuous development, leverages innovative technologies and methodologies, and supports employee growth to drive high performance and future readiness across Indigo.

KEY PERFORMANCE METRICS

Course Evaluation Results
Employee Survey Results – Specific to Training
Delivery against Plan
Improved business results – specific to each learning initiative

KEY ACCOUNTABILITIES

Functional

Design and develop interactive and engaging learning programs to support organizational talent development needs.
Manage the enterprise LMS and continually improve its functionality and content to engage employees and develop key organizational skills.
Lead learning and development programs through design, development, facilitation and evaluation - partner with HRM and business leaders to develop implementation plans to roll out programs and new initiatives.
Collaborate with HRMs and leaders to proactively complete learning needs analyses based on business priorities, identify skill gaps and design programs to meet those needs.
Design and produce programs and materials for blended learning programs, including facilitator guides, visual aids, case studies and evaluation tools consistent with the Indigo learning strategy, principles and guidelines
Continuously monitor and integrate emerging trends, technology and innovations in learning and development to enhance program effectiveness and learner experience.
Provide input to the training budget process.
Maintain and update current core curriculum and compliance training programs and materials.
Develop partnerships and collaborate with business partners and SMEs, including during analysis, design, and development, to produce quality learning within established timeframes.
Design, develop and evaluate learning and delivery strategies including leader and participant guides, learning activities, reference guides or job-aids, storyboards, video scripts, design documents, E-Learning modules, pre-work, post-work and train-the-trainer materials
Develop appropriate learning assessment strategies and tools to measure the effectiveness of learning programs.
Ensure the completion of learning deliverables and set/adhere to team budgets, as applicable.
Embrace and seek out technology that creates high-tech and high-touch solutions for Indigo employees.

People

Act as an advocate for the customer by placing them at the forefront of all design and decision-making processes.
Ensure all workstream team members have clear performance objectives aligned with Indigo Function and Department goals.
Communicate appropriate context, standards and prescribed limits for work stream team members.
Establish effective working relationships with work stream team members
Bring out the best in others, empower, and constructively stretch talent
Give authentic feedback on performance and potential
Collaborate with others to drive flexible and iterative solutions, quickly and easily
Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
Help others see the impacts of their efforts and proactively engage other functions to get input
Encourage others to freely share their point of view and be open to feedback

Cultural

Model Indigo’s Guiding Principles and convey a positive image in everything you do
Celebrate the diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Embrace, champion, and influence change through the HR team and the organization
Challenge the status quo and consistently identify areas for improvement, diagnose issues and work to resolve them

SCOPE

Reports to: Director, Talent Development

KEY RELATIONSHIPS

Internal:

Interfaces and builds relationships with members of the Retail and Supply Chain team, the HR team, corporate business groups, external consultants and vendors
Cultivate and maintain collaborative professional relationships with internal and external Subject Matter Experts (SMEs) and analyze learning and performance needs of the business/function

External:

Vendors and contacts

Qualifications

Work Experience / Education / Certifications

Minimum 5 years of instructional and e-learning design and delivery experience, ideally in a retail environment
University degree in Human Resources, Education or Adult Training and Development
Must demonstrate a solid understanding of adult learning principles and design methodologies

Competencies / Skills / Attributes

Strong instructional design and visual design skills - sensitivity to layout, typography and colour
Expert in MS Office applications, primarily: Word, PowerPoint, and Excel
Highly proficient in using multimedia technology to enhance training/learning experiences
Exceptional writing, editing, and researching skills
Expert multi-tasking, prioritization, and project management abilities
Strong organizational skills and relentless attention to detail
Proven ability to consistently meet and exceed goals and deadlines
Able to quickly learn new product releases and industry trends
Self-starter with demonstrated ability to drive results and get the job done
Conceptual and strategic thinker, team player, excellent communication skills with internal customers and colleagues

Technical Skills

Experience using Articulate 360, or similar, to create learning content
Experience using AI applications to enhance learning and development initiatives, including the design of personalized learning pathways, content creation, learner engagement strategies and performance analytics.
Experience with Adobe Creative Suite
Experience managing LMS, LCMS, and online learning platforms
Experience using video editing software

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Design, deliver, and evaluate engaging learning programs and blended learning materials aligned with business priorities, while managing and improving the enterprise LMS and core training curriculum. Partner with HR, business leaders, and subject matter experts to identify skill gaps, measure learning effectiveness, manage deliverables and budgets, and foster a culture of continuous development.

Requirements

Requires at least five years of instructional and e-learning design and delivery experience, ideally in retail, and a university degree in Human Resources, Education, or Adult Training and Development. Candidates should bring strong adult-learning, instructional and visual design, communication, and project-management skills, along with experience using learning platforms and tools such as Articulate 360, Adobe Creative Suite, AI applications, and video-editing software.

Skills

Instructional Design
E-Learning Design
Learning Program Development
Learning Needs Analysis
Adult Learning Principles
Learning Management Systems
Visual Design
Multimedia Technology
Articulate 360
Adobe Creative Suite
Artificial Intelligence Applications
Project Management
Budget Management
Learning Assessment
Video Editing
Communication

Visa sponsorship

Not detected in the job text

Keywords

Instructional Design
E-Learning
Adult Learning Principles
Learning Needs Analysis
Blended Learning
Learning Management System
Articulate 360
Adobe Creative Suite
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Artificial Intelligence
Performance Analytics
Multimedia Technology
Video Editing
Facilitator Guides
Job Aids
Storyboards
Train-The-Trainer
Learning Assessment
Compliance Training
Talent Development
Project Management
Budget Management
Retail
Supply Chain

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