Jobs in Canada

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Added 1 min ago
AH
Compounding Technician
Apollo Health And Beauty Care
Toronto, ON
- $20 to $21 CAD / hour
- Full-time
Report discrepancies, deviations, spills, damages, mistakes, or unsafe conditions immediately to supervisors or lead hands.
Added 1 min ago
GD
COMBO - Sales Team Leader FT - Outlet Collection Winnipeg
Groupe Dynamite, Inc Garage
Winnipeg, MB
- Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 1 min ago
A
Hotel Manager
AccorHotel
Vancouver, BC
- Full-time
…exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting…
Added 1 min ago
AG
Client Service Manager, Hedge Funds
Apex Group Ltd
Toronto, ON
- Full-time
…clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa…
Added 1 min ago
MM
Senior Information Management/BIM Manager
Mott MacDonald
Toronto, ON
- Full-time
…digital delivery requirements without becoming the production…
Added 1 min ago
W
Project Engineering Director , Nuclear
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Markham, ON
- Full-time
…predictable execution. As a member of the project leadership team, the role serves as the senior technical lead and principal engineering interface, supporting the Project Director in…
Added 1 min ago
I
Senior Director, Software Engineering
Infoblox
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions…
Added 1 min ago
QF
Manager, Lifecycle & Marketing Automation
Questrade Financial Group
Toronto, ON
- Full-time
MarTech Migration & System Integration: Acting as the technical and operational lead for our platform migration from Pardot to Braze in collaboration with external implementation partners;…
Added 1 min ago
QF
Senior Manager, Operations Transformation
Questrade Financial Group
Toronto, ON
- Full-time
Team Leadership & Mentorship: Lead and mentor a team of transformation professionals as the team grows, fostering a culture of high performance, continuous learning, and career growth.
Added 1 min ago
KC
FPGA Digital Design Engineer (6+ month Contract)
Kepler Communications Inc.
Canada
- Contract
Industry-leading technology is only part of the story. What sets Kepler apart is our team: bold thinkers, skilled builders, and passionate problem-solvers who thrive on pushing the…
Added 1 min ago
AL
Principal DFT Engineer
Astera Labs
Toronto, ON
- Full-time
…issues, reason through unfamiliar problems, and help the Toronto team build capability for future multi-die…
Added 1 min ago
QF
Manager, Data Science
Questrade Financial Group
Toronto, ON
- Full-time
Team Leadership & Statistical Authority: Lead, mentor, and develop a high-performing team of data scientists; act as the organization's subject matter expert on causal inference,…
Added 1 min ago
QF
Senior Software Engineer
Questrade Financial Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…process based on the candidate's strongest expertise and the team's current needs. The Senior Software Engineer sets engineering standards, mentors developers, partners cross-functionally…
Added 1 min ago
AC
Senior Manager, ease Cloud Accounting Services
ACCA Careers
Langley (District), BC · City of Langley, BC
- Full-time
Make an impact with our ease Cloud Accounting Services team as a Senior Manager. As a trusted advisor and business partner, you will play a key role in both delivering services and driving…
Added 17 mins ago
Quebec City Magasin - Gérant du magasin
Running Room
Quebec, QC
…merchandising, and actively participate in building our sales team by providing guidance and training to deliver exceptional…
Added 17 mins ago
A
Integration Manager – People Tech (Bangkok Based, relocation provided) [SHP]
Agoda
Vancouver, BC
- Full-time
Lead a team of SMEs to drive People Technology integration projects.
Added 17 mins ago
T
LPN - Permanent 0.7 FTE
TownPost
Alexis Whitecourt 232, AB · Whitecourt, AB
- Full-time
Description: Reporting to the LPN Team Lead, is accountable for: Resident Health & Wellness, Quality Assurance and Health & Safety. This position entails a high level of interaction with…
Added 17 mins ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Team leadership: Supervise and support research staff and volunteers, including workload planning, weekly supervision, evaluations, contracts, professional development, training, and leave…
Added 17 mins ago
A
Contract Manager - Space & Defense Systems
ABB
Quebec, QC
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 17 mins ago
J
Senior Compensation Analyst
Jobgether
Canada
- $82,500 to $110,000 CAD / year
- Full-time
…support business objectives and workforce planning. You will also lead strategic compensation programs, improve existing frameworks, and ensure consistent application of compensation…
Added 17 mins ago
CI
Senior Event Specialist
Compugen Inc
Canada
- Full-time
The Senior Marketing Event Specialist plays a lead role in planning, executing, and optimizing Compugen’s events and trade shows portfolio. Reporting to the Manager, Marketing Events, this…
Added 17 mins ago
C
Senior Project Manager - St. John's, Newfoundland and Labrador
CGI
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…achievable plans. We are looking for a Senior Project Manager to lead technology and business initiatives from planning through delivery, bringing people together, managing risks, and…
Added 17 mins ago
AC
Cook
Aramark Canada
Ottawa, ON
- Full-time
…opportunity? Carleton Dining Services would love to have you on our…
Added 17 mins ago
SG
Earthworks Lead Hand
Skeena Gold + Silver
BC · Kitimat-Stikine, BC
- Full-time
…and build a state of the art mine in Canada. Come join our team to be a part of this amazing…
Added 17 mins ago
C
Spécialiste principal des données d’entreprise
CGI
Montreal, QC
- Full-time
Lead CDE remediation work, including preparation, workshop facilitation, data usage analysis, documentation consolidation, and action plans.

Closed listing

Indigo

Manager, Strategic Planning & Process Redesign - 12‑month contract

Toronto, ON, Canada

$110,000 to $120,000 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $110,000 to $120,000 CAD / year
Job type: Full-time
Closing date: Mar 20, 2027
Posting language: English
Posted: Sep 21, 2026

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Original job description

Archived listing. The details below describe a past opening.

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

The Manager, Strategic Planning & Process Redesign supports Indigo’s enterprise strategic planning process by managing the planning calendar, preparing tools and materials, facilitating senior leadership discussions, and sustaining reporting on strategic initiatives and performance. The role also enables enterprise process redesign efforts by partnering with process owners, stakeholders, and subject matter experts to apply Indigo’s process redesign methodology and surface improvement opportunities that enhance Indigo’s productivity, customer experience, employee engagement, and cost effectiveness.

MISSION

To support the strategic planning process with the scheduling, tools, meeting syntheses and balanced scorecard monitoring, and to faciliatate and support Indigo’s sociotechnical systems (STS)-based process redesign initiatives.

KEY PERFORMANCE METRICS

Stakeholder satisfaction with strategic planning facilitation, tools, and support.
Stakeholder satisfaction with process redesign support and outcomes.
Enhanced knowledge of STS methodology across the organization.
Timely completion of Strategic Planning Process outputs.
Timely completion of process redesign engagements within agreed scope.
Identification and tracking of process improvement opportunities relating to cost effectiveness, customer experience, employee experience, and productivity.
Adherence to, and adoption of, Indigo’s sociotechnical systems process redesign methodology.

KEY RELATIONSHIPS

Reports to the Chief Administrative Officer

Leads: Analyst, Process Redesign

Interfaces with: CEO, Executive Team and senior leaders, process owners and subject matter experts

KEY RESPONSIBILITIES

Strategic Planning Leadership

Facilitate Indigo’s annual strategic planning process, including the planning calendar, leadership sessions, materials, tools, templates, and process discipline required to align on enterprise, business unit, and operating unit priorities.
Support the CEO, Executive Team, and senior leaders in developing strategic objectives, success measures, annual operating priorities, and multi-year plans.
Facilitate strategic planning and ideation sessions, SWOT reviews, prioritization exercises, and cross-functional planning sessions.
Conduct research and environmental scanning to surface risks, opportunities, competitive trends, technology developments, and customer insights relevant to Indigo’s strategy.
Monitor, compile, and prepare quarterly and annual reporting on Balanced Scorecards, strategic initiatives, and key performance indicators.
Familiarize new leadership hires with Indigo’s Strategic Planning Process.
Coordinate quarterly town hall planning and content with cross-functional partners and the Executive Team to communicate strategic priorities, progress, and enterprise updates.

Process Redesign & Continuous Improvement

Support and lead cross-functional process redesign engagements by guiding process owners, stakeholders, and subject matter experts through current-state process mapping, analysis, redesign, and recommendation development consistent with STS methodology.
Partner with process owners to identify opportunities to improve quality, efficiency, customer outcomes, employee experience, and cost-effectiveness.
Support process owners in implementing approved recommendations, including governance, change planning, stakeholder engagement, and performance measurement.
Identify automation, workflow optimization, AI enablement, and digital transformation opportunities that improve efficiency, quality, employee experience, or customer outcomes.
Develop tools, templates, standards, and resources that strengthen Indigo’s process improvement capabilities.
Monitor process improvement benefits with process owners and recommend corrective actions where required.

People Leadership

Manage, coach, and develop the Process Redesign Analyst, building capability in process redesign, business analysis, automation, AI tools and strategic planning methodologies
Guide secondees or cross-functional contributors assigned to specific process redesign engagements, as required.
Model Indigo’s Guiding Principles.

Qualifications

A passion for solving complex business problems through disciplined systems thinking, intellectual curiosity, and sound business acumen.
Strong judgment, discretion, and executive presence.
The ability to influence without authority and collaborate effectively across the organization.
A commitment to fostering continuous improvement, automation, and innovation across Indigo.
A relevant degree from a leading university, with a strong record of academic achievement.
Expertise in strategic planning, business analysis, process design, and continuous improvement methodologies.
Exceptional written and verbal communication, presentation, and facilitation skills.

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

About employer

More about this job

Responsibilities

The manager will lead the enterprise strategic planning process and facilitate sociotechnical systems-based process redesign initiatives. They are responsible for managing planning calendars, preparing leadership materials, and identifying opportunities for productivity and cost-effectiveness improvements.

Requirements

The role requires a relevant degree from a leading university and proven expertise in strategic planning, business analysis, and continuous improvement methodologies. Candidates must possess strong executive presence, the ability to influence without authority, and exceptional facilitation skills.

Skills

Strategic planning
Process redesign
Systems thinking
Business analysis
Facilitation
Change management
Project management
Data analysis
Stakeholder management
Continuous improvement
Automation
AI enablement
Strategic reporting
Performance measurement
Executive communication

Visa sponsorship

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Keywords

Strategic planning
Process redesign
Sociotechnical systems
Systems thinking
Balanced scorecard
Business analysis
Continuous improvement
Automation
AI enablement
Digital transformation
Change management
Stakeholder engagement
Performance measurement
SWOT analysis
Environmental scanning
Process mapping
Executive presence
Facilitation
Retail
Strategic initiatives

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Jobs in Canada