Find work in Canada.

532,712 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
AO
Superintendent, Operations & Team Management
Archdiocese of Ottawa-Cornwall
Ottawa, ON
- Full-time
Reporting to the Cemetery Director or Delegate, the Superintendent is a hands-on people leader who plans, coordinates, and supervises day-to-day operations at Notre-Dame Cemetery. The…
Added just now
CI
Manager Corporate Finance
CultureSmith Inc.
Calgary, AB
- Full-time
This is an excellent opportunity for an experienced CPA and finance leader who enjoys combining technical accounting expertise with people leadership, financial analysis, and continuous…
Added just now
MM
Client Advisor, Miu Miu Vancouver Holt Renfrew
Miu Miu
Vancouver, BC
- Full-time
…excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna…
Added just now
W
Office Manager
W3Global
Lloydminster, AB
- $70,000 to $90,000 CAD / year
- Full-time
…managers, and administrative staff to support consistent office operations and effective project delivery. The successful candidate will be a highly organized and proactive leader who is…
Added just now
CC
Business Development Manager
Canada Cartage
Calgary, AB
- Full-time
Collaborate with Operations, Pricing, Solutions, Legal, and Business Implementation teams to develop competitive customer solutions and support successful onboarding of new business.
Added just now
HT
Operations Manager
Hydraulic Technologies
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
Foxtrot, faisant partie de la famille d’entreprises Hydraulic Technologies, est à la recherche d’un(e) Gestionnaire des opérations expérimenté(e) pour diriger et soutenir nos activités en…
Added just now
RL
FT CASHIER
Ralph Lauren
Mirabel, QC
- Full-time
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and…
Added just now
TR
Energy Operations & Assets, Lead
Teck Resources Limited
Trail, BC
- $120,000 to $145,000 CAD / year
- Full-time
Teck’s Trail Operations, located in the community of Trail in British Columbia, is one of the world’s largest fully integrated zinc and lead smelting and refining complexes. Located in the…
Added 2 mins ago
Corporate Air Escalations Specialist - Toronto, Vancouver, Montreal
Flight Centre
Quebec, QC
…corporate brands throughout the Americas. Working within Supply Operations, you'll partner with airline representatives, senior leaders, and internal stakeholders to resolve complex…
Added 15 mins ago
WC
(CAN) Leader d'équipe, boulangerie et charcuterie
Walmart Canada
Montreal, QC
- Full-time
Added 15 mins ago
DC
Program Leader (Environmental Services)
Defence Construction Canada
Halifax, NS
- Full-time
The Program Leader, Environmental Services manages a group of employees at a site, usually including team leaders who provide services to the Client-Partners as part of large, complex and…
Added 15 mins ago
ES
Maintenance Technician II - Building Operator
Equans Services Canada & US
Surrey, BC
- Full-time
Bouygues Energies and Services Canada is now part of the Equans group, a world leader in the energy and services industry. The Group operates in 20 countries, with 90,000 employees working…
Added 15 mins ago
ES
Maintenance Supervisor: Grounds & Fabric
Equans Services Canada & US
Surrey, BC
- Full-time
Bouygues Energies and Services Canada is now part of the Equans group, a world leader in the energy and services industry. The Group operates in 20 countries, with 90,000 employees working…
Added 15 mins ago
D
Account Executive, ENT | North America
Deel
Canada
- Full-time
…impact while building expertise that makes you a sought-after leader in the transformation of global…
Added 15 mins ago
CG
Regional Operations Controller
Compass Group Canada
Mississauga, ON
- Full-time
Now, If You Were To Come On Board As Our Regional Operations Controller, We Would Ask You To Do The Following For Us
Added 15 mins ago
K&
Operations Manager – Night Shift
Kohl & Frisch Limited
Toronto, ON
- Full-time
We’re looking for a leader who is comfortable being on the floor, engaging with employees, challenging the status quo, and turning ideas into action. Someone who can balance the demands of…
Added 15 mins ago
OP
Staff Sergeant
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
Penetanguishene, ON
- $80,041 to $115,335 CAD / year
- Full-time
Central North Correctional Centre is looking for experienced leaders who can manage complex operations when it matters most.As a Staff Sergeant, you are responsible for the day to day…
Added 15 mins ago
PA
Assistant Team Leader
Princess Auto Ltd.
Grande Prairie, AB
- Full-time
As an Assistant Store Leader at Princess Auto you will help create a fun, safe and unique shopping experience for our customers. We call it Royal Service. You will typically spend your day…
Added 15 mins ago
HC
Bilingual Customer Service Intern - Summer 2027
Hilti Canada
Oakville, ON
- Full-time
…amount of knowledge of the company, our products, and our sales operations through the completion of value-added projects and daily sales…
Added 15 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 15 mins ago
ML
MRO Coordinator
Maple Leaf Foods Inc
Mississauga, ON
- $47,000 to $69,000 CAD / year
- Full-time
The MRO Coordinator is an experienced MRO leader with at least 3 years of experience in an inventory, warehousing or purchasing management role applying proven MRO best practices in an…
Added 15 mins ago
YC
SAP Analyst
York Catholic District School Board
Aurora, ON
- Full-time
…collaboration with functional teams to ensure seamless SAP operations and drive continuous…
Added 15 mins ago
TS
Behaviour specialist
The Salvation Army in Canada
Toronto, ON
- Full-time
This position has no direct reports but serves as a technical leader in providing direction and guidance to staff on intervention programs
Added 15 mins ago
AS
Journeyman Electrician
ATCO Structures
Kamloops, BC
- Full-time
ATCO Structures is a worldwide leader in modular design, manufacturing, and construction. Through our solutions to workforce accommodation, office and commercial buildings, classrooms,…
Added 16 mins ago
AS
Apprentice Electrician
ATCO Structures
Kamloops, BC
- Full-time
ATCO Structures is a worldwide leader in modular design, manufacturing, and construction. Through our solutions to workforce accommodation, office and commercial buildings, classrooms,…

Indigo

Product Operations Manager

Regina, SK, Canada

$50,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 CAD / year
Job type: Full-time
Apply by: Apr 26, 2027
Experience: 2-3 years of progressive leadership experience in a specialty retail and/or multi-unit environment, with experience leading teams in a customer-facing environment
Posting language: English
Posted: Oct 28, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories - big and little - connect us. Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best
We Will Be Customer Centric
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled

Job Description

The Product Operations Manager translates Indigo’s visual merchandising priorities into locally relevant execution, strengthening community connection and brand affinity while delivering a customer-centric experience that drives sales, engagement, loyalty, and profitability.

Through a continuous improvement lens, this role ensures that every stage of the product life cycle is executed efficiently and in alignment with brand standards, creating moments of discovery and joyful interaction. This includes ensuring that all product operations processes - including changeovers, door-to-floor, returns, cycle counting, markdowns, promotional setup, reportal maintenance, and inventory - are executed to standard, and that all merchandising reflects the Indigo brand.

The Product Operations Manager is a key driver of product operations processes and results, fostering a high-performance, customer-focused environment where employees build their capabilities, contribute to team success, and bring the Indigo brand to life through meaningful business outcomes.

KEY PERFORMANCE METRICS

Net Promoter Score (NPS)
Net sales and profitability
Key Process Scorecard results
Visual Merchandising Assessment (VMA) execution and action plan completion
Door-to-floor units per hour (UPH)
Store engagement score

KEY RESPONSIBILITIES – what the work is

Leads execution of product operations priorities at the store level, translating Indigo's strategic direction into operational plans that drive inventory accuracy, product availability, operational efficiency, and profitability.
Supports the General Manager in delivering store objectives, identifying operational risks and barriers to execution and implementing solutions that improve consistency, productivity, and results.
Provides leadership, direction, and ongoing support to Product Operations Leader(s)/Visual Operations Leader(s), ensuring inventory management, product flow, merchandising, promotional execution, and operational standards are executed consistently and effectively.
Ensures the Indigo Experience and R.E.A.D. customer service model are consistently brought to life through strong Sales Generation Leader (SGL) practices, including active, in-the-moment coaching to reinforce behaviours, elevate execution, and drive customer engagement and results.
Owns clear and consistent communication of business priorities to the operations and visual team, leveraging Employee Hub, communication boards, and the DSR process to ensure alignment, understanding, and execution.
Owns the operational cycle and product flow within the store, leveraging sales, inventory, shrink, and process performance data to establish priorities, identify opportunities, and drive consistent execution of inventory management routines, including MyCount, Reportal, returns, audits, markdowns, and related inventory control processes.
Drives operational excellence across inventory and back-of-house processes, maintaining strong organization, compliance, inventory integrity, and loss prevention practices.
Leads merchandising and operational execution, ensuring product presentation, promotions, signage, inventory routines, and story changeovers are executed consistently and in alignment with company standards.
Supports labour planning and workload management by helping align operational priorities, team deployment, and available resources.
Reinforces clarity of roles, responsibilities, and accountability across the operations and visual team, ensuring alignment to the store structure and RASI model.
Recruits, develops, and retains high-performing teams through structured onboarding, coaching, and ongoing development.
Participates in store talent review, calibration, and succession planning, identifying high-potential employees and supporting their development and growth.
Identifies and addresses performance, conduct, and engagement risks within the team, taking appropriate action to maintain a strong, values-aligned culture.
Drives employee engagement through strong employee relations, meaningful action planning, and fostering a collaborative, inclusive team environment.
Leads store health and safety practices, ensuring compliance with all provincial policies, procedures, and standards while fostering a safe environment for employees and customers.
Models and embeds Indigo’s guiding principles and values, fostering a positive, inclusive, and high-performing team culture.

Reports to: General Manager

Manager once Removed (MOR): Regional Director/District Manager

KEY RELATIONSHIPS

Internal:

Store employees
Store leadership team
Regional Human Resources Manager
Regional Loss Prevention Manager
Regional Visual Merchandising Manager
Retail Operations team

External:

Customers
Landlord/facilities contacts and service providers, as required

Qualifications

2-3 years of progressive leadership experience in a specialty retail and/or multi-unit environment, with experience leading teams in a customer-facing environment
College degree preferred or equivalent combination of education and relevant experience
Experience leading and executing operational, inventory, and/or merchandising processes, translating direction into clear actions that drive results
Strong business acumen, with the ability to interpret sales, inventory, shrink, and operational performance metrics to identify opportunities and implement focused action plans
Proven ability to recruit, develop, and retain engaged, high-performing teams, with a focus on coaching and developing front-line employees
Effective communication and problem-solving skills, with the ability to manage competing priorities and resolve escalated customer and team member situations
Demonstrated operational discipline and strong understanding of merchandising, inventory control, product flow, compliance, and loss prevention, with the ability to drive consistent execution across multiple priorities in a fast-paced retail environment.
Adaptable and agile, with the ability to respond to change and leverage technology (including AI-enabled tools) to improve operational efficiency and team effectiveness
Maintains/obtains required role-specific certifications (e.g., First Aid, Joint Health & Safety Committee) in alignment with provincial and store requirements
Demonstrates sound judgment, resilience, and a proactive, solutions-oriented mindset
Full alignment with Indigo's values as reflected in the Guiding Principles
A passion for Indigo's mission and delivering exceptional operational execution, product presentation, and team experiences
Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays
Ability to be mobile on the sales floor for extended periods and safely lift medium to large items (up to 40 lbs) using appropriate equipment and techniques
Bilingualism (French/English) required for roles based in Quebec

Additional Information

Physical & Scheduling Requirements

The Product Operations Manager plays a hands-on leadership role in supporting all aspects of store operations, inventory flow, and product execution. This position requires flexibility to support business needs, including early morning shifts with start times as early as 5:00 a.m. multiple days per week for receiving, inventory management, merchandising, and operational priorities.

The role is highly active and requires the ability to:

Frequently lift, move, and carry boxes and merchandise weighing up to 40 lbs or more

Safely use ladders and material-handling equipment as required

Stand and walk for extended periods throughout the workday

Bend, reach, squat, push, and pull merchandise and fixtures regularly

Work in stockrooms, receiving areas, and on the sales floor in a fast-paced retail environment

The successful candidate will be comfortable balancing leadership responsibilities with hands-on operational work and maintaining a strong physical presence throughout the store on most shifts.

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Apply About employer

More about this job

Responsibilities

Leads store-level product operations, inventory management, product flow, merchandising, promotional execution, and operational standards to improve customer experience, sales, inventory accuracy, and profitability. Develops and supports the operations and visual teams, communicates priorities, manages operational risks and resources, and ensures compliance with safety and loss-prevention practices.

Requirements

Requires 2–3 years of progressive leadership experience in specialty retail or a multi-unit environment, with experience executing operational, inventory, or merchandising processes and interpreting business performance metrics. A college degree is preferred or equivalent relevant education and experience; candidates should demonstrate team development, communication, problem-solving, operational discipline, flexibility for varied shifts, and the ability to perform active physical work.

Skills

Retail Operations Leadership
Inventory Management
Visual Merchandising
Product Flow
Sales and Profitability Analysis
Team Leadership
Coaching and Employee Development
Customer Service
Operational Planning
Loss Prevention
Merchandising Execution
Labour Planning
Communication
Problem-Solving
Health and Safety Compliance
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Inventory Management
Visual Merchandising
Product Flow
Inventory Accuracy
MyCount
Reportal
Door-To-Floor
Cycle Counting
Markdowns
Promotional Setup
Returns
Inventory Audits
Shrink Management
Loss Prevention
Labour Planning
R.E.A.D. Customer Service Model
Employee Hub
DSR Process
RASI Model
Visual Merchandising Assessment
Key Process Scorecard
Net Promoter Score
AI-Enabled Tools
First Aid Certification
Joint Health and Safety Committee
Receiving Operations

Report this job