Find work in Canada.

532,712 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
AS
Service Technician
ATCO Structures
QC · Laprairie, QC
- Full-time
At ATCO, we support a diverse and inclusive environment that values the contributions and perspectives of everyone on the ATCO team. We believe the ATCO team is the foundation of our…
Added 11 mins ago
ES
Vice-président(e) exécutif(ve) Opérations Québec et Transition Énergétique - Executive Vice President Operations, Quebec & Energy Transition
Equans Services Canada & US
Montreal, QC
- Full-time
Actively contribute, as a member of EQUANS’ executive leadership team, to strategic direction, growth, and achievement of corporate objectives.
Added 11 mins ago
ER
Human Resources Coordinator
EFW Radiology
Calgary, AB
- Full-time
The Human Resources Coordinator provides administrative and operational support across a broad range of HR functions, including HR systems, onboarding, employee engagement, training…
Added 11 mins ago
M
Senior Adaptive Designer
Marks
Toronto, ON
- $82,000 to $92,000 CAD / year
- Full-time
We are a global, collaborative network of 1,900+ team members across 25+ studios and 20+ countries, partnering with some of the world’s most recognized brands to solve complex business…
Added 11 mins ago
HT
CNC Programmer
Husky Technologies
Bolton, ON
- Full-time
Understand order of operations and support quality fixturing
Added 11 mins ago
S
Account Representative (Incented Sales Rep) Directwest
SaskTel
Regina, SK
- Full-time
As part of SaskTel’s Directwest Sales Department, we are looking for an energetic individual to join our sales team as an Account Representative -Incentive Sales Rep. In this position, you…
Added 12 mins ago
ST
Director of Capital, Housing & Infrastructure (Engineering/Planning) - $100K-$150K in Curve Lake, ON!
Scout Talent
AB · Alberta, Canada
- $100,000 to $150,000 CAD / year
- Full-time
…cultural continuity, and collective responsibility, where each member contributes to the wellbeing of the Nation. Our community is located just north of the City of Peterborough,…
Added 12 mins ago
HM
Service Coordinator / Customer Service Representative
Harding Medical
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Support service and sales operations through effective communication and coordination.
Added 12 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty,…
Added 12 mins ago
VC
Director of Property Management
Villa Charities Inc.
Toronto, ON · North York, ON
- $115,000 to $140,000 CAD / year
- Full-time
As a member of the senior leadership team, the Director is responsible for developing and implementing property, facilities, housing, and asset management strategies that support…
Added 12 mins ago
GW
Legal Administrative Assistant - Restructuring & Insolvency
Gowling WLG
Toronto, ON
- Full-time
We are currently recruiting for a senior level Legal Administrative Assistant to join our fast-paced team for a minimum 15 month contract. As an integral member of the Legal Administrative…
Added 12 mins ago
LH
Analyst, Pricing and Fee Codes
Lifemark Health Group
Toronto, ON
- $65,000 to $80,000 CAD / year
- Contract
Training Support: Work closely with the training team to ensure that all admin staff in clinics have a clear understanding of fee codes and pricing for their clinic, region, and various…
Added 12 mins ago
HC
Client Service Administrator - Vaughan ON
HearingLife Canada
Vaughan, ON
- Full-time
As an integral member of our team, you’ll create a welcoming environment for our clients, providing them with exceptional service every step of the way. You’ll foster positive relationships…
Added 12 mins ago
I
Operator - Hydroelectric Energy
Innergex
Rivière-Saint-Jean, QC
- Full-time
…engaging, inclusive and supportive work environment where each team member can…
Added 12 mins ago
TO
Senior Director of People and Shared Sevices
The Ontario SPCA and Humane Society
Whitchurch-Stouffville, ON
- $120,000 to $128,069 CAD / year
- Full-time
…senior-level direction, governance, coaching and escalation support to a capable Human Resources team, while leading a significant redesign of volunteer and foster services into a…
Added 12 mins ago
ST
Director of Capital, Housing & Infrastructure (Engineering/Planning) - $100K-$150K in Curve Lake, ON!
Scout Talent
BC · British Columbia, Canada
- $100,000 to $150,000 CAD / year
- Full-time
…cultural continuity, and collective responsibility, where each member contributes to the wellbeing of the Nation. Our community is located just north of the City of Peterborough,…
Added 12 mins ago
T
Field Service Technician-UPS OR battery technologies
Technifite
AB · Edmonton, AB
- Full-time
…spend a significant amount of time supporting customers and operations in the region. This individual will spend approx. 75% of time in Fort McMurray and 25% of time servicing customers…
Added 12 mins ago
RS
Material Handler Night Shift Sunday - Wednesday
Ryder System, Inc.
Winnipeg, MB
- Full-time
Ability to work independently and as a member of a team
Added 12 mins ago
AE
Resource Modelling Supervisor
Agnico Eagle Mines Limited
Rouyn-Noranda, QC
- Full-time
The Support and Development Center provide services to Agnico Eagle's various Canadian and / or international mining operations in a variety of areas, including administration, financial…
Added 12 mins ago
PC
Senior Associate Data Protection Operations
PwC Canada
Toronto, ON
- Full-time
This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.
Added 12 mins ago
BF
Senior Examiner (Regulatory Auditor/Internal Auditor - Insurance)
BC Financial Services Authority
Vancouver, BC
- Full-time
When you join us, you become part of a high-performing team. Here, each Team Member can bring their unique talent to make outstanding contributions as we work towards the common goal of…
Added 12 mins ago
SS
Project Manager - Operations & Logistics (12 Month Contract)
Summit Search Group
Toronto, ON
- $60,000 to $80,000 CAD / year
- Contract
My client is seeking an experienced and highly organized Operations Project Manager to join their team on a 12-month contract during an exciting period of growth. This role will support the…
Added 12 mins ago
PC
Senior Associate Data Protection Operations
PwC Canada
Ottawa, ON
- Full-time
This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.
Added 12 mins ago
PC
Senior Associate Data Protection Operations
PwC Canada
Vancouver, BC
- Full-time
This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.
Added 12 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty,…

Indigo

Product Operations Manager

Regina, SK, Canada

$50,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 CAD / year
Job type: Full-time
Apply by: Apr 26, 2027
Experience: 2-3 years of progressive leadership experience in a specialty retail and/or multi-unit environment, with experience leading teams in a customer-facing environment
Posting language: English
Posted: Oct 28, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories - big and little - connect us. Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best
We Will Be Customer Centric
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled

Job Description

The Product Operations Manager translates Indigo’s visual merchandising priorities into locally relevant execution, strengthening community connection and brand affinity while delivering a customer-centric experience that drives sales, engagement, loyalty, and profitability.

Through a continuous improvement lens, this role ensures that every stage of the product life cycle is executed efficiently and in alignment with brand standards, creating moments of discovery and joyful interaction. This includes ensuring that all product operations processes - including changeovers, door-to-floor, returns, cycle counting, markdowns, promotional setup, reportal maintenance, and inventory - are executed to standard, and that all merchandising reflects the Indigo brand.

The Product Operations Manager is a key driver of product operations processes and results, fostering a high-performance, customer-focused environment where employees build their capabilities, contribute to team success, and bring the Indigo brand to life through meaningful business outcomes.

KEY PERFORMANCE METRICS

Net Promoter Score (NPS)
Net sales and profitability
Key Process Scorecard results
Visual Merchandising Assessment (VMA) execution and action plan completion
Door-to-floor units per hour (UPH)
Store engagement score

KEY RESPONSIBILITIES – what the work is

Leads execution of product operations priorities at the store level, translating Indigo's strategic direction into operational plans that drive inventory accuracy, product availability, operational efficiency, and profitability.
Supports the General Manager in delivering store objectives, identifying operational risks and barriers to execution and implementing solutions that improve consistency, productivity, and results.
Provides leadership, direction, and ongoing support to Product Operations Leader(s)/Visual Operations Leader(s), ensuring inventory management, product flow, merchandising, promotional execution, and operational standards are executed consistently and effectively.
Ensures the Indigo Experience and R.E.A.D. customer service model are consistently brought to life through strong Sales Generation Leader (SGL) practices, including active, in-the-moment coaching to reinforce behaviours, elevate execution, and drive customer engagement and results.
Owns clear and consistent communication of business priorities to the operations and visual team, leveraging Employee Hub, communication boards, and the DSR process to ensure alignment, understanding, and execution.
Owns the operational cycle and product flow within the store, leveraging sales, inventory, shrink, and process performance data to establish priorities, identify opportunities, and drive consistent execution of inventory management routines, including MyCount, Reportal, returns, audits, markdowns, and related inventory control processes.
Drives operational excellence across inventory and back-of-house processes, maintaining strong organization, compliance, inventory integrity, and loss prevention practices.
Leads merchandising and operational execution, ensuring product presentation, promotions, signage, inventory routines, and story changeovers are executed consistently and in alignment with company standards.
Supports labour planning and workload management by helping align operational priorities, team deployment, and available resources.
Reinforces clarity of roles, responsibilities, and accountability across the operations and visual team, ensuring alignment to the store structure and RASI model.
Recruits, develops, and retains high-performing teams through structured onboarding, coaching, and ongoing development.
Participates in store talent review, calibration, and succession planning, identifying high-potential employees and supporting their development and growth.
Identifies and addresses performance, conduct, and engagement risks within the team, taking appropriate action to maintain a strong, values-aligned culture.
Drives employee engagement through strong employee relations, meaningful action planning, and fostering a collaborative, inclusive team environment.
Leads store health and safety practices, ensuring compliance with all provincial policies, procedures, and standards while fostering a safe environment for employees and customers.
Models and embeds Indigo’s guiding principles and values, fostering a positive, inclusive, and high-performing team culture.

Reports to: General Manager

Manager once Removed (MOR): Regional Director/District Manager

KEY RELATIONSHIPS

Internal:

Store employees
Store leadership team
Regional Human Resources Manager
Regional Loss Prevention Manager
Regional Visual Merchandising Manager
Retail Operations team

External:

Customers
Landlord/facilities contacts and service providers, as required

Qualifications

2-3 years of progressive leadership experience in a specialty retail and/or multi-unit environment, with experience leading teams in a customer-facing environment
College degree preferred or equivalent combination of education and relevant experience
Experience leading and executing operational, inventory, and/or merchandising processes, translating direction into clear actions that drive results
Strong business acumen, with the ability to interpret sales, inventory, shrink, and operational performance metrics to identify opportunities and implement focused action plans
Proven ability to recruit, develop, and retain engaged, high-performing teams, with a focus on coaching and developing front-line employees
Effective communication and problem-solving skills, with the ability to manage competing priorities and resolve escalated customer and team member situations
Demonstrated operational discipline and strong understanding of merchandising, inventory control, product flow, compliance, and loss prevention, with the ability to drive consistent execution across multiple priorities in a fast-paced retail environment.
Adaptable and agile, with the ability to respond to change and leverage technology (including AI-enabled tools) to improve operational efficiency and team effectiveness
Maintains/obtains required role-specific certifications (e.g., First Aid, Joint Health & Safety Committee) in alignment with provincial and store requirements
Demonstrates sound judgment, resilience, and a proactive, solutions-oriented mindset
Full alignment with Indigo's values as reflected in the Guiding Principles
A passion for Indigo's mission and delivering exceptional operational execution, product presentation, and team experiences
Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays
Ability to be mobile on the sales floor for extended periods and safely lift medium to large items (up to 40 lbs) using appropriate equipment and techniques
Bilingualism (French/English) required for roles based in Quebec

Additional Information

Physical & Scheduling Requirements

The Product Operations Manager plays a hands-on leadership role in supporting all aspects of store operations, inventory flow, and product execution. This position requires flexibility to support business needs, including early morning shifts with start times as early as 5:00 a.m. multiple days per week for receiving, inventory management, merchandising, and operational priorities.

The role is highly active and requires the ability to:

Frequently lift, move, and carry boxes and merchandise weighing up to 40 lbs or more

Safely use ladders and material-handling equipment as required

Stand and walk for extended periods throughout the workday

Bend, reach, squat, push, and pull merchandise and fixtures regularly

Work in stockrooms, receiving areas, and on the sales floor in a fast-paced retail environment

The successful candidate will be comfortable balancing leadership responsibilities with hands-on operational work and maintaining a strong physical presence throughout the store on most shifts.

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Apply About employer

More about this job

Responsibilities

Leads store-level product operations, inventory management, product flow, merchandising, promotional execution, and operational standards to improve customer experience, sales, inventory accuracy, and profitability. Develops and supports the operations and visual teams, communicates priorities, manages operational risks and resources, and ensures compliance with safety and loss-prevention practices.

Requirements

Requires 2–3 years of progressive leadership experience in specialty retail or a multi-unit environment, with experience executing operational, inventory, or merchandising processes and interpreting business performance metrics. A college degree is preferred or equivalent relevant education and experience; candidates should demonstrate team development, communication, problem-solving, operational discipline, flexibility for varied shifts, and the ability to perform active physical work.

Skills

Retail Operations Leadership
Inventory Management
Visual Merchandising
Product Flow
Sales and Profitability Analysis
Team Leadership
Coaching and Employee Development
Customer Service
Operational Planning
Loss Prevention
Merchandising Execution
Labour Planning
Communication
Problem-Solving
Health and Safety Compliance
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Inventory Management
Visual Merchandising
Product Flow
Inventory Accuracy
MyCount
Reportal
Door-To-Floor
Cycle Counting
Markdowns
Promotional Setup
Returns
Inventory Audits
Shrink Management
Loss Prevention
Labour Planning
R.E.A.D. Customer Service Model
Employee Hub
DSR Process
RASI Model
Visual Merchandising Assessment
Key Process Scorecard
Net Promoter Score
AI-Enabled Tools
First Aid Certification
Joint Health and Safety Committee
Receiving Operations

Report this job