Find work in Canada.

534,852 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
T
Manager, Network Service Delivery
TD
London, ON · Mississauga, ON · Toronto, ON
- Full-time
The Manager, Network Service Delivery plays a critical leadership role in ensuring the reliability, security, and continuous evolution of the network services that enable TD's retail,…
Added 40 mins ago
MR
Part-Time Sales Associate
Match Retail
Toronto, ON · East York, ON
- Part-time
Match Retail is a leading sale, merchandising and branded retail agency working for major brands across North America. Inspired by an endless desire to help transform brands so they can be…
Added 40 mins ago
S
Associate Manager, Brand Marketing
Shiseido
Markham, ON
- $75,000 to $85,000 CAD / year
- Full-time
The Associate Manager, Brand Marketing will support the development and execution of marketing strategies for Drunk Elephant and Dr. Dennis Gross in Canada. This role is responsible for…
Added 40 mins ago
RP
Pharmacy Client Engagement Representative
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $46,398 to $50,000 CAD / year
- Full-time
Reporting to Manager, Pharmacy Patient Contact Centre, the Pharmacy Client Engagement Representative will be responsible for contacting and engaging Rexall pharmacy clients, client’s…
Added 40 mins ago
AR
Account Manager-Retail New Truck Sales (Guelph)
Altruck Rentals
Guelph, ON
- Full-time
Altruck International Truck Centres is seeking an experienced and motivated Account Manager-Retail New Truck Sales to join our New Truck Sales team at our Guelph location (405 Laird Road,…
Added 55 mins ago
T
Customer Experience Associate- Whistler, BC
TD
Whistler, BC
- Part-time
…creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that…
Added 1 hour ago
A
Impact - Senior Manager/Manager, Climate Action
Aritzia
Vancouver, BC
- Full-time
…sustainability of our business practices and supply chain. As the Senior Manager / Manager, Climate Action, you will support with developing and executing Aritzia’s decarbonization…
Added 1 hour ago
AW
Manager- Project / Client Services
Agilus Work Solutions
Paris, ON
- Full-time
Agilus by Synergie is recruiting for a Manager- Project/Client Services in the printing and manufacturing industry in Paris, Ontario.
Added 1 hour ago
A
Assistant Manager, Merchandise Planning
adidas
Woodbridge, ON
- Full-time
Assistant Manager, Merchandise Planning provides financial guidance to Canada retail buying teams to meet or exceed sales and target KPIs. Assist with the development of seasonal plans,…
Added 1 hour ago
AR
Account Manager-Retail New Truck Sales (Hamilton)
Altruck Rentals
Guelph, ON
- Full-time
Altruck International Truck Centres is seeking an experienced and motivated Retail Account Manager-Retail New Truck Sales to join our New Truck Sales team at our Hamilton location (2…
Added 1 hour ago
TN
Senior Account Manager
TCL North America
Toronto, ON
- $100,000 to $140,000 CAD / year
- Full-time
Under the general direction of the VP of Sales, TCL is looking for a high-performing Account Manager to help us grow our cross-category business within all Walmart Stores. This person will…
Added 1 hour ago
I
Customer Experience Leader
Indigo
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
Supports the Customer Experience Manager in delivering store objectives by identifying customer-facing opportunities, escalating risks, and contributing to action plans that improve…
Added 2 hours ago
C
Sales Associate
Claire's
Barrie, ON
- $17 USD / hour
- Part-time
Drive piercing and retail conversion through effective consultation, strong product recommendations, and confident service execution.
Added 2 hours ago
ON
Assistant Manager - Westgate Centre - Kids and Baby
Old Navy
Grande Prairie, AB
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 2 hours ago
C
BOH Supervisor Windermere
Cineplex
AB · CPX Windermere & VIP
- Part-time
…could include opening and closing the building as the sole Manager on duty. The VIP BOH Supervisor primarily focuses on the back of house areas, in a quick service restaurant style kitchen,…
Added 2 hours ago
SH
Acting Store Manager II Mayfair Shopping Centre
Sunglass Hut
Victoria, BC
- Full-time
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 2 hours ago
M
Project Manager
MAVACON
Laval, QC
- Full-time
As we continue to expand, we are looking for an experienced and motivated Project Manager to join our team. This is an exciting opportunity for a results-driven professional who thrives in…
Added 2 hours ago
I
Customer Experience Leader (Contract 18 Months)
Indigo
London, ON
- $18.6 to $23.25 CAD / hour
- Full-time
Supports the Customer Experience Manager in delivering store objectives by identifying customer-facing opportunities, escalating risks, and contributing to action plans that improve…
Added 2 hours ago
CG
Accommodations Manager (Remote Camp)
Compass Group Canada
Prince George, BC
- Full-time
Now, If You Were To Come On Board As An Accommodations Manager, We’d Ask You To Do The Following For Us
Added 2 hours ago
HC
Assistant Chief Engineer
Highbury Canco Corporation
Leamington, ON
- Full-time
…private‑label products, partnering with major customers across retail, foodservice, and industrial markets. With end‑to‑end capabilities spanning R&D, high‑speed automated production,…
Added 2 hours ago
LA
Sr. Manager, Media Strategy - 12 Month Contract
Loblaw Agency
Montreal, QC
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 2 hours ago
CG
HSEQ Manager - Food & Support Services (Remote)
Compass Group Canada
Iskut 6, BC
- Full-time
The Safety and Culinary Quality Assurance Manager provides field-based leadership and support to strengthen occupational safety, food safety, culinary quality, employee competency, and…
Added 2 hours ago
ID
Marketing Manager
ICON Digital Productions Inc.
Markham, ON
- $70,000 to $80,000 CAD / year
- Full-time
The Marketing Manager will be responsible for developing and executing ICON Digital’s marketing strategy, managing digital and traditional marketing channels, creating compelling content,…
Added 2 hours ago
CC
Director, Technology and Business Systems
Corner Collection
Montreal, QC
- Full-time
Reporting to the General Manager, the Director, Technology and Business Systems plays a strategic role in advancing Corner Collection’s technology environment.
Added 2 hours ago
R
Transaction & Leasing Project Manager
Raise
Calgary, AB
- Full-time
…portfolio, encompassing both corporate office locations and retail branches across Alberta. Given the complex, multi-stakeholder nature of this portfolio, we are seeking a highly organized,…

Indigo

Product Operations Manager

Regina, SK, Canada

$50,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 CAD / year
Job type: Full-time
Apply by: Apr 26, 2027
Experience: 2-3 years of progressive leadership experience in a specialty retail and/or multi-unit environment, with experience leading teams in a customer-facing environment
Posting language: English
Posted: Oct 28, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories - big and little - connect us. Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best
We Will Be Customer Centric
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled

Job Description

The Product Operations Manager translates Indigo’s visual merchandising priorities into locally relevant execution, strengthening community connection and brand affinity while delivering a customer-centric experience that drives sales, engagement, loyalty, and profitability.

Through a continuous improvement lens, this role ensures that every stage of the product life cycle is executed efficiently and in alignment with brand standards, creating moments of discovery and joyful interaction. This includes ensuring that all product operations processes - including changeovers, door-to-floor, returns, cycle counting, markdowns, promotional setup, reportal maintenance, and inventory - are executed to standard, and that all merchandising reflects the Indigo brand.

The Product Operations Manager is a key driver of product operations processes and results, fostering a high-performance, customer-focused environment where employees build their capabilities, contribute to team success, and bring the Indigo brand to life through meaningful business outcomes.

KEY PERFORMANCE METRICS

Net Promoter Score (NPS)
Net sales and profitability
Key Process Scorecard results
Visual Merchandising Assessment (VMA) execution and action plan completion
Door-to-floor units per hour (UPH)
Store engagement score

KEY RESPONSIBILITIES – what the work is

Leads execution of product operations priorities at the store level, translating Indigo's strategic direction into operational plans that drive inventory accuracy, product availability, operational efficiency, and profitability.
Supports the General Manager in delivering store objectives, identifying operational risks and barriers to execution and implementing solutions that improve consistency, productivity, and results.
Provides leadership, direction, and ongoing support to Product Operations Leader(s)/Visual Operations Leader(s), ensuring inventory management, product flow, merchandising, promotional execution, and operational standards are executed consistently and effectively.
Ensures the Indigo Experience and R.E.A.D. customer service model are consistently brought to life through strong Sales Generation Leader (SGL) practices, including active, in-the-moment coaching to reinforce behaviours, elevate execution, and drive customer engagement and results.
Owns clear and consistent communication of business priorities to the operations and visual team, leveraging Employee Hub, communication boards, and the DSR process to ensure alignment, understanding, and execution.
Owns the operational cycle and product flow within the store, leveraging sales, inventory, shrink, and process performance data to establish priorities, identify opportunities, and drive consistent execution of inventory management routines, including MyCount, Reportal, returns, audits, markdowns, and related inventory control processes.
Drives operational excellence across inventory and back-of-house processes, maintaining strong organization, compliance, inventory integrity, and loss prevention practices.
Leads merchandising and operational execution, ensuring product presentation, promotions, signage, inventory routines, and story changeovers are executed consistently and in alignment with company standards.
Supports labour planning and workload management by helping align operational priorities, team deployment, and available resources.
Reinforces clarity of roles, responsibilities, and accountability across the operations and visual team, ensuring alignment to the store structure and RASI model.
Recruits, develops, and retains high-performing teams through structured onboarding, coaching, and ongoing development.
Participates in store talent review, calibration, and succession planning, identifying high-potential employees and supporting their development and growth.
Identifies and addresses performance, conduct, and engagement risks within the team, taking appropriate action to maintain a strong, values-aligned culture.
Drives employee engagement through strong employee relations, meaningful action planning, and fostering a collaborative, inclusive team environment.
Leads store health and safety practices, ensuring compliance with all provincial policies, procedures, and standards while fostering a safe environment for employees and customers.
Models and embeds Indigo’s guiding principles and values, fostering a positive, inclusive, and high-performing team culture.

Reports to: General Manager

Manager once Removed (MOR): Regional Director/District Manager

KEY RELATIONSHIPS

Internal:

Store employees
Store leadership team
Regional Human Resources Manager
Regional Loss Prevention Manager
Regional Visual Merchandising Manager
Retail Operations team

External:

Customers
Landlord/facilities contacts and service providers, as required

Qualifications

2-3 years of progressive leadership experience in a specialty retail and/or multi-unit environment, with experience leading teams in a customer-facing environment
College degree preferred or equivalent combination of education and relevant experience
Experience leading and executing operational, inventory, and/or merchandising processes, translating direction into clear actions that drive results
Strong business acumen, with the ability to interpret sales, inventory, shrink, and operational performance metrics to identify opportunities and implement focused action plans
Proven ability to recruit, develop, and retain engaged, high-performing teams, with a focus on coaching and developing front-line employees
Effective communication and problem-solving skills, with the ability to manage competing priorities and resolve escalated customer and team member situations
Demonstrated operational discipline and strong understanding of merchandising, inventory control, product flow, compliance, and loss prevention, with the ability to drive consistent execution across multiple priorities in a fast-paced retail environment.
Adaptable and agile, with the ability to respond to change and leverage technology (including AI-enabled tools) to improve operational efficiency and team effectiveness
Maintains/obtains required role-specific certifications (e.g., First Aid, Joint Health & Safety Committee) in alignment with provincial and store requirements
Demonstrates sound judgment, resilience, and a proactive, solutions-oriented mindset
Full alignment with Indigo's values as reflected in the Guiding Principles
A passion for Indigo's mission and delivering exceptional operational execution, product presentation, and team experiences
Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays
Ability to be mobile on the sales floor for extended periods and safely lift medium to large items (up to 40 lbs) using appropriate equipment and techniques
Bilingualism (French/English) required for roles based in Quebec

Additional Information

Physical & Scheduling Requirements

The Product Operations Manager plays a hands-on leadership role in supporting all aspects of store operations, inventory flow, and product execution. This position requires flexibility to support business needs, including early morning shifts with start times as early as 5:00 a.m. multiple days per week for receiving, inventory management, merchandising, and operational priorities.

The role is highly active and requires the ability to:

Frequently lift, move, and carry boxes and merchandise weighing up to 40 lbs or more

Safely use ladders and material-handling equipment as required

Stand and walk for extended periods throughout the workday

Bend, reach, squat, push, and pull merchandise and fixtures regularly

Work in stockrooms, receiving areas, and on the sales floor in a fast-paced retail environment

The successful candidate will be comfortable balancing leadership responsibilities with hands-on operational work and maintaining a strong physical presence throughout the store on most shifts.

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Apply About employer

More about this job

Responsibilities

Leads store-level product operations, inventory management, product flow, merchandising, promotional execution, and operational standards to improve customer experience, sales, inventory accuracy, and profitability. Develops and supports the operations and visual teams, communicates priorities, manages operational risks and resources, and ensures compliance with safety and loss-prevention practices.

Requirements

Requires 2–3 years of progressive leadership experience in specialty retail or a multi-unit environment, with experience executing operational, inventory, or merchandising processes and interpreting business performance metrics. A college degree is preferred or equivalent relevant education and experience; candidates should demonstrate team development, communication, problem-solving, operational discipline, flexibility for varied shifts, and the ability to perform active physical work.

Skills

Retail Operations Leadership
Inventory Management
Visual Merchandising
Product Flow
Sales and Profitability Analysis
Team Leadership
Coaching and Employee Development
Customer Service
Operational Planning
Loss Prevention
Merchandising Execution
Labour Planning
Communication
Problem-Solving
Health and Safety Compliance
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Inventory Management
Visual Merchandising
Product Flow
Inventory Accuracy
MyCount
Reportal
Door-To-Floor
Cycle Counting
Markdowns
Promotional Setup
Returns
Inventory Audits
Shrink Management
Loss Prevention
Labour Planning
R.E.A.D. Customer Service Model
Employee Hub
DSR Process
RASI Model
Visual Merchandising Assessment
Key Process Scorecard
Net Promoter Score
AI-Enabled Tools
First Aid Certification
Joint Health and Safety Committee
Receiving Operations

Report this job