Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Save this search

Added 9 mins ago
Pharmacist Assistant - Part Time
Metro Inc.
Burlington, ON
Part-time
Pharmacy Assistant receives direction from the Pharmacy Manager, Pharmacist and Pharmacy Technician. They interact with internal contacts (Pharmacy Operations, Pharmacy Services, Pharmacy…
Added 9 mins ago
Sous Chef with Baker Experience
Dexterra Group
Mississauga, ON
Full-time
Assist with other unit operations as necessary.
Added 25 mins ago
Sous Chef with Baker Experience
Dexterra
Mississauga, ON
$25 to $28 CAD / hour
Full-time
Assist with other unit operations as necessary.
Added 40 mins ago
Property Maintenance Technician
HomeSpace
Calgary, AB
Full-time
Assist with preparing units for new residents, including performing repairs, touch-ups, cleaning, and ensuring the unit is in move-in-ready condition.
Added 54 mins ago
Catering Sous Chef
Dexterra Group
Mississauga, ON
Full-time
Assist with other unit operations as necessary.
Added 1 hour ago
Senior Manager, Marketing & Communications
Liberty Mutual Canada
Toronto, ON
$130,000 to $170,000 CAD / year
Full-time
As Senior Manager, Marketing & Communications, you will help shape how Liberty Mutual Canada shows up for our employees, customers, business partners and communities. You will lead…
Added 1 hour ago
district manager - Northwest GTA & South Huron Shores
Starbucks
Brampton, ON · Owen Sound, ON · Shelburne, ON · Orangeville, ON · Alliston, ON · Port Elgin, ON · Fergus, ON · Bolton, ON · Angus, ON
$82,300 to $115,400 CAD / year
As a District Manager you enjoy the journey of developing extraordinary Store Managers, creating great customer experiences, impacting growth across Starbucks stores and being part of local…
Added 1 hour ago
High Voltage Electrical Technician
Spark Power
Hamilton, ON
$50 to $60 CAD / hour
Full-time
Co-ordinate sales efforts with Branch Manager, such as but not limited to, repeat business, quotations and customer contact.
Added 1 hour ago
Technical Project Coordinator (E.I.T or Technologist) - Machinery Performance
Spartan Controls Ltd.
Calgary, AB
Collaborate effectively with Customers Spartan Business Unit Managers, Operations Managers, Inside and Outside Sales, Account and Territory Managers, and the execution team to deliver…
Added 1 hour ago
Sr. Product Manager
PEOPLE FORCE CONSULTING INC
Montreal, QC
Contract
The Product Manager is responsible for the end-to-end ownership of assigned enterprise products within the Data & Analytics domain. This role ensures products are strategically aligned,…
Added 1 hour ago
Regional Manager, Residential Operations
Sterling Karamar Property Management
Toronto, ON
$100,000 to $115,000 CAD / year
Full-time
The Regional Manager, Residential Operations is responsible for the tactical execution of the Client's strategic direction for their portfolio of properties. They will oversee a portfolio…
Added 2 hours ago
Directeur(trice), Marchandisage (Pharmaprix)
LinkedIn
Quebec, QC
Full-time
…will action stores’ requests, pull on-hands, and work with the business unit on exit plans. They will be responsible for overseeing the sell thru and communication of weekly on-hands pulled…
Added 2 hours ago
Manager, Transportation, Parks, and Fleet
Town of New Tecumseth
New Tecumseth, ON
$114,766.49 to $143,467.68 CAD / year
Full-time
Under the direction of the Director of Public Works, the Manager, Transportation, Parks and Fleet is responsible for administration and operation of the Transportation, Forestry, Parks, and…
Added 2 hours ago
Senior PSI Funding and Data Analyst
Government of Alberta
AB
The PSI Funding & Analytics unit, as part of the PSI Funding & Capital Planning Branch, performs a wide variety of tasks, with the majority of the work related to a few main functions:
Added 2 hours ago
Supervisor, Capital Acquisition
City of Mississauga
Mississauga, ON
Reporting to the Manager of Realty Services, the Supervisor, Capital Acquisition is responsible for leading and supporting the acquisition of real property, including land, facilities, and…
Added 2 hours ago
Section Manager
Desjardins
Montreal, QC · Trois-Rivières, QC
Full-time
As Section Manager, your role involves using your ability to make quality decisions and optimize work processes to manage a portion of a subset of sales and operations activities. You are…
Added 3 hours ago
Product Operations Manager
Indigo Books & Music
Calgary, AB
$42,500 to $69,000 CAD / year
Full-time
The Product Operations Manager is a key driver of product operations processes and results, fostering a high-performance, customer-focused environment where employees build their…
Added 4 hours ago
Product Operations Manager
Indigo
Calgary, AB
$42,500 to $69,000 CAD / year
Full-time
The Product Operations Manager is a key driver of product operations processes and results, fostering a high-performance, customer-focused environment where employees build their…
Added 4 hours ago
Senior Product Manager
PEOPLE FORCE CONSULTING INC
Montreal, QC
Contract
The Product Manager acts as the single point of contact across product strategy, roadmap, vendor and contract management, financial oversight, and stakeholder engagement, working closely…
Added 5 hours ago
Operations Officer II
Robertson & Company Ltd.
Dieppe, NB
Contract
Demonstrate flexibility by adapting to change within business area and unit.
Added 5 hours ago
Product Manager
TD
Toronto, ON
Full-time
Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
Added 6 hours ago
Senior Advisor
Alberta Health Services
Calgary, AB
Temporary
The Supervisor, Fleet Standards and Commissioning reports to the Manager of EHS Fleet Operations under the Assets portfolio of Emergency Health Services-Alberta (EHS). This is a…
Added 7 hours ago
Sr Manager, Quality Assurance
Gilead Sciences
Mississauga, ON · CA - ON - Mississauga
$127,415 to $164,890 CAD / year
Full-time
We are seeking a Senior Manager, Quality Assurance to provide Quality oversight for the importation, release, distribution, and lifecycle management of commercial cell therapy products in…
Added 7 hours ago
Manager Unit
Purolator
Fredericton, NB
Added 11 hours ago
CRM Campaign Coordinator
Shell
Toronto, ON · Calgary, AB
Full-time
Working closely with the CRM Manager, internal teams, and external partners, this role is responsible for managing campaign briefs, coordinating execution across channels, and ensuring a…

Indigo

Product Operations Manager

Calgary, AB, Canada

Pay: $42,500 to $69,000 CAD / year
Job type: Full-time
Apply by: Mar 21, 2027
Experience: 2-3 years of progressive leadership experience in a specialty retail and/or multi-unit environment, with experience leading teams in a customer-facing environment
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

The Product Operations Manager translates Indigo’s visual merchandising priorities into locally relevant execution, strengthening community connection and brand affinity while delivering a customer-centric experience that drives sales, engagement, loyalty, and profitability.

Through a continuous improvement lens, this role ensures that every stage of the product life cycle is executed efficiently and in alignment with brand standards, creating moments of discovery and joyful interaction. This includes ensuring that all product operations processes - including changeovers, door-to-floor, returns, cycle counting, markdowns, promotional setup, reportal maintenance, and inventory - are executed to standard, and that all merchandising reflects the Indigo brand.

The Product Operations Manager is a key driver of product operations processes and results, fostering a high-performance, customer-focused environment where employees build their capabilities, contribute to team success, and bring the Indigo brand to life through meaningful business outcomes.

KEY PERFORMANCE METRICS

Net Promoter Score (NPS)
Net sales and profitability
Key Process Scorecard results
Visual Merchandising Assessment (VMA) execution and action plan completion
Door-to-floor units per hour (UPH)
Store engagement score

KEY RESPONSIBILITIES – what the work is

Leads execution of product operations priorities at the store level, translating Indigo's strategic direction into operational plans that drive inventory accuracy, product availability, operational efficiency, and profitability.
Supports the General Manager in delivering store objectives, identifying operational risks and barriers to execution and implementing solutions that improve consistency, productivity, and results.
Provides leadership, direction, and ongoing support to Product Operations Leader(s)/Visual Operations Leader(s), ensuring inventory management, product flow, merchandising, promotional execution, and operational standards are executed consistently and effectively.
Ensures the Indigo Experience and R.E.A.D. customer service model are consistently brought to life through strong Sales Generation Leader (SGL) practices, including active, in-the-moment coaching to reinforce behaviours, elevate execution, and drive customer engagement and results.
Owns clear and consistent communication of business priorities to the operations and visual team, leveraging Employee Hub, communication boards, and the DSR process to ensure alignment, understanding, and execution.
Owns the operational cycle and product flow within the store, leveraging sales, inventory, shrink, and process performance data to establish priorities, identify opportunities, and drive consistent execution of inventory management routines, including MyCount, Reportal, returns, audits, markdowns, and related inventory control processes.
Drives operational excellence across inventory and back-of-house processes, maintaining strong organization, compliance, inventory integrity, and loss prevention practices.
Leads merchandising and operational execution, ensuring product presentation, promotions, signage, inventory routines, and story changeovers are executed consistently and in alignment with company standards.
Supports labour planning and workload management by helping align operational priorities, team deployment, and available resources.
Reinforces clarity of roles, responsibilities, and accountability across the operations and visual team, ensuring alignment to the store structure and RASI model.
Recruits, develops, and retains high-performing teams through structured onboarding, coaching, and ongoing development.
Participates in store talent review, calibration, and succession planning, identifying high-potential employees and supporting their development and growth.
Identifies and addresses performance, conduct, and engagement risks within the team, taking appropriate action to maintain a strong, values-aligned culture.
Drives employee engagement through strong employee relations, meaningful action planning, and fostering a collaborative, inclusive team environment.
Leads store health and safety practices, ensuring compliance with all provincial policies, procedures, and standards while fostering a safe environment for employees and customers.
Models and embeds Indigo’s guiding principles and values, fostering a positive, inclusive, and high-performing team culture.

Reports to: General Manager

Manager once Removed (MOR): Regional Director/District Manager

KEY RELATIONSHIPS

Internal:

Store employees
Store leadership team
Regional Human Resources Manager
Regional Loss Prevention Manager
Regional Visual Merchandising Manager
Retail Operations team

External:

Customers
Landlord/facilities contacts and service providers, as required

Qualifications

2-3 years of progressive leadership experience in a specialty retail and/or multi-unit environment, with experience leading teams in a customer-facing environment
College degree preferred or equivalent combination of education and relevant experience
Experience leading and executing operational, inventory, and/or merchandising processes, translating direction into clear actions that drive results
Strong business acumen, with the ability to interpret sales, inventory, shrink, and operational performance metrics to identify opportunities and implement focused action plans
Proven ability to recruit, develop, and retain engaged, high-performing teams, with a focus on coaching and developing front-line employees
Effective communication and problem-solving skills, with the ability to manage competing priorities and resolve escalated customer and team member situations
Demonstrated operational discipline and strong understanding of merchandising, inventory control, product flow, compliance, and loss prevention, with the ability to drive consistent execution across multiple priorities in a fast-paced retail environment.
Adaptable and agile, with the ability to respond to change and leverage technology (including AI-enabled tools) to improve operational efficiency and team effectiveness
Maintains/obtains required role-specific certifications (e.g., First Aid, Joint Health & Safety Committee) in alignment with provincial and store requirements
Demonstrates sound judgment, resilience, and a proactive, solutions-oriented mindset
Full alignment with Indigo's values as reflected in the Guiding Principles
A passion for Indigo's mission and delivering exceptional operational execution, product presentation, and team experiences
Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays
Ability to be mobile on the sales floor for extended periods and safely lift medium to large items (up to 40 lbs) using appropriate equipment and techniques
Bilingualism (French/English) required for roles based in Quebec

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Apply About employer

More about this job

Responsibilities

The Product Operations Manager leads store-level operational execution, including inventory management, merchandising, and promotional setup to drive sales and profitability. They are responsible for coaching team members, ensuring brand standards are met, and maintaining a customer-centric environment.

Requirements

Candidates must have 2-3 years of progressive leadership experience in a specialty retail or multi-unit environment. A college degree is preferred, along with strong business acumen and the ability to manage inventory and operational processes.

Skills

Retail operations
Visual merchandising
Inventory management
Team leadership
Coaching
Data analysis
Loss prevention
Customer service
Operational efficiency
Staff development
Problem solving
Communication
Inventory control
Performance management
Strategic planning

Visa sponsorship

Not detected in the job text

Keywords

Retail
Product Operations
Visual Merchandising
Inventory Management
Loss Prevention
Sales Generation
Operational Excellence
Team Development
KPIs
NPS
MyCount
Reportal
Customer Experience
Leadership
Business Acumen
Inventory Accuracy
Staffing
Health and Safety
AI-enabled tools
Operational Planning

Report this job