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Added 5 mins ago
Home and Community Care Worker II
Government of Nunavut Recruitment
Igloolik, NU
Full-time
Reporting to the Supervisor, Home and Community Care, the Home and Community Care II The is a cornerstone of Nunavut’s health care system, ensuring that vulnerable clients receive safe,…
Added 5 mins ago
Women and Youth Correctional Supervisor
Government of Nunavut Recruitment
Iqaluit, NU
Full-time
Overseeing escorts and transport of women and youth clients on outside visits, community outings, outside programs, legal appearances, and medical appointments;
Added 5 mins ago
PIA Client Service Associate
TD
Orangeville, ON
Full-time
Undergraduate degree or community college diploma preferred
Added 5 mins ago
PIA Client Service Associate
TD
London, ON
Full-time
Undergraduate degree or community college diploma preferred
Added 20 mins ago
Wealth Management Advisor
Desjardins
Montreal, QC
Full-time
Participate in outreach activities and represent the caisse in the community.
Added 20 mins ago
Physical Therapist Degree Senior
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Regina, SK
Full-time
Communicates effectively with patients, families and other health professionals
Added 20 mins ago
Nurse Specialized in Wound, Ostomy & Continence (NSWOC)
HealthCareersInSask.ca
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…patients, both independently and in collaboration with the health care team. In consultation with physicians, community counterparts and other health care professionals, they use best…
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Office Administrative Assistant
HealthCareersInSask.ca
Estevan, SK
Full-time
Department: Community Health Services Administration
Added 20 mins ago
Nurse B - Public Health Nurse
HealthCareersInSask.ca
Langenburg, SK
Full-time
Job Description: The Public Health Nurse works under the direction of the Manager of Public Health Nursing. As an integral member of the Public Health Services team, provides nursing…
Added 20 mins ago
Licensed Practical Nurse - Repost
Winnipeg Regional Health Authority
Portage la Prairie, MB
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 20 mins ago
Licensed Practical Nurse - Repost
Winnipeg Regional Health Authority
Portage la Prairie, MB
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 20 mins ago
Licensed Practical Nurse - Repost
Winnipeg Regional Health Authority
Portage la Prairie, MB
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 20 mins ago
Licensed Practical Nurse - Repost
Winnipeg Regional Health Authority
Portage la Prairie, MB
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 20 mins ago
Licensed Practical Nurse - Repost
Winnipeg Regional Health Authority
Portage la Prairie, MB
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 33 mins ago
Sheet Metal Worker (13445)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
Full-time
Identify and minimize risk of Health and Safety issues
Added 35 mins ago
Assistant Vice President Shelf Management Solutions & Accounts
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
Other
Added 35 mins ago
Representative payment processing
Fairstone Bank
Montreal, QC
Full-time
Join Fairstone as a Representative, Payment Processing and be part of our talented and growing team!
Added 35 mins ago
Business Development Representative - Edmonton
Labatt Breweries of Canada
AB · Edmonton, Alberta
Full-time
Plan and execute consumer programming and sales standards across all channels (Retail, On-Premise, Community)
Added 35 mins ago
Customer Service Representative
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Newmarket, ON
From $17.95 CAD / hour
Part-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 35 mins ago
Store Manager
UAP Inc.
Ottawa, ON
Full-time
Be part of a community of authentic, proud and trusted people
Added 35 mins ago
2026 Seasonal Customer Experience Representative
Indigo Books & Music
North Bay, ON
Up to $17.6 CAD / hour
Part-time
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our…
Added 35 mins ago
Seasonal Customer Experience Representative - Operations
Indigo Books & Music
Edmonton, AB
$15 to $18.75 CAD / hour
Part-time
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our…
Added 48 mins ago
Pre-Planning Director
Arbor Memorial Inc.
Trois-Rivières, QC
Full-time
…learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a robust pension plan to support your…
Added 48 mins ago
Planificateur(trice) financier(ère) principal(e) / Senior Financial Planner
HeritageMD
Montreal, QC
Full-time
HeritageMD is our specialized wealth advisory offering for the healthcare community, created alongside physician leadership from the McGill University Health Centre and supported nationally…
Added 48 mins ago
Store Manager
UAP Inc.
Ottawa, ON
Full-time
Be part of a community of authentic, proud and trusted people

Indigo

Seasonal Customer Experience Representative

Victoria, BC, Canada

Job type: Part-time
Apply by: Mar 22, 2027
Posting language: English
Posted: Sep 23, 2026

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Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support daily store operations by counting inventory, replenishing and shelving stock, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, recommending curated products, responding to feedback, and contributing to a safe and supportive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, committed to excellent customer and employee experiences, and able to remain mobile on the sales floor. The role requires lifting items up to 40 pounds using safe techniques and working a flexible schedule that may include evenings, weekends, holidays, overnights, and early mornings; French and English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Customer Engagement
Product Storytelling
Adaptability
Flexibility
Communication
Teamwork
Health And Safety
Time Management
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Incoming Merchandise
Product Shelving
Customer Engagement
Product Collections
Product Knowledge
Customer Feedback
Employee Experience
Health And Safety
Flexible Scheduling
Seasonal Employment
Physical Retail
Bilingualism

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