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Added 16 mins ago
Seasonal Customer Experience Representative
Indigo Books & Music
Regina, SK
Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 32 mins ago
Seasonal Customer Experience Representative
Indigo
Regina, SK
Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 3 hours ago
2026 Seasonal Customer Experience Representative
Indigo Books & Music
Welland, ON
$17.6 to $26.4 CAD / hour
Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 10 hours ago
Contract Inside Sales Representative
Performance Food Group
Milton, ON
Contract
Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail…
Added 12 hours ago
Educator Contract |Coquitlam Centre
lululemon
Coquitlam, BC
Part-time
Interact with guests to ensure a great guest experience in a manner that values guests’ time.
Added 15 hours ago
Power Market Sector Lead, Canada
HDR
Toronto, ON
Full-time
We believe electricity powers modern life. As part of our Power sector, you’ll help shape how electricity is generated, transmitted and delivered as global energy demands grow. From massive…
Added 15 hours ago
Senior Enterprise Customer Success Manager
AfterShip
Toronto, ON
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Added 15 hours ago
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
NT · Northwest Territories, Canada
Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 17 hours ago
Branch Manager
Sherwin-Williams
Sudbury, ON
…well as develop business strategies to meet goals and increase sales in a competitive marketplace. In this position, you will grow the company’s market share by selling to wholesale…
Added 17 hours ago
Investment Specialist
BMO
Edmonton, AB
Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 17 hours ago
Financial Planner
BMO
Burlington, ON
Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 23 hours ago
Seasonal Beauty Consultant | Toronto
Parfums Christian Dior
Toronto, ON
Contract
Parfums Christian Dior is part of the LVMH Group.
Added 1 day ago
Recruiting Lead & Talent Partner
Karbon Digital
Toronto, ON
Part-time
Type: Contract / Part-Time initially with potential FTE conversion
Added 1 day ago
Seasonal Beauty Consultant | Toronto
LVMH Perfumes & Cosmetics
Toronto, ON
Contract
Parfums Christian Dior is part of the LVMH Group.
Added 1 day ago
Seasonal Customer Experience Representative
Indigo Books & Music
Fort McMurray, AB
Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 1 day ago
Part Time - Retail Merchandiser and Sales Rep
Jobbe
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Part-time · Contract
Merchandising Consultants Associates Sydney, Nova Scotia, Canada Contract 3 days ago
Added 1 day ago
Temp Front Counter Sales Representative
Jobbe
NS · Nova Scotia, Canada
Temporary
As a Front Counter Sales Representative, you’ll be the first point of contact in the store - helping customers choose the right products and services while keeping things moving. This is a…
Added 1 day ago
Seasonal Customer Experience Representative
Indigo
Fort McMurray, AB
Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 1 day ago
Temporary Assistant Manager - Polo Park
Lush Handmade Cosmetics
Winnipeg, MB
Contract: 12 months (September 2026 - September 2027)
Added 1 day ago
Senior Business Affairs Manager - Contract Manager (Remote)
Geotab
Canada
…revenue impacting agreements. You will need to work closely with sales, operations and legal, as well as other internal departments and external partners. To be successful in this role you…
Added 1 day ago
Customer Care Specialist - Health Care (Fixed-Term Contract) / Spécialiste du service à la clientèle – Soins de santé (contrat à durée déterminée)
Convatec
Dorval, QC · DOR-Dorval
Full-time
Plan and prioritize time and activities to maximize opportunities to achieve goals
Added 1 day ago
Associate Director, Commercial Banking (Corporate Finance Group)
BMO
Toronto, ON · FCP
The Corporate Finance team within Canadian Commercial Banking, is part of BMO Financial group and covers both public and large private corporate clients operating in diversified industries.…
Added 1 day ago
Financial Planner
BMO
Brampton, ON
Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 1 day ago
Remote Life Insurance Agent
AO Globe Life
Remote, Canada
Full-time · Remote
Union-protected contract for added security and benefits.
Added 1 day ago
Front Counter Sales Representative
Kal Tire
Airdrie, AB
Temporary
As a Front Counter Sales Representative, you’ll be the first point of contact in the store - helping customers choose the right products and services while keeping things moving. This is a…

Indigo

Seasonal Customer Experience Representative

BC, Canada
West Vancouver, BC, Canada

Job type: Part-time
Apply by: Mar 24, 2027
Posting language: English
Posted: Sep 25, 2026

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Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5 or 6 AM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving stock, processing merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, recommending products, sharing product stories, and contributing to a safe and positive store environment.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for shifts that may include evenings, weekends, holidays, overnights, and early mornings.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Knowledge
Sales
Communication
Adaptability
Flexibility
Teamwork
Health And Safety
Time Management
Customer Feedback
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandise Receiving
Merchandise Processing
Shelving
Visual Merchandising
Product Collections
Product Knowledge
Sales Floor
Customer Feedback
Health And Safety
Flexible Scheduling
Early Morning Shifts
Overnight Shifts
Seasonal Employment
Part-Time Employment

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