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Added 14 mins ago
Seasonal Customer Experience Representative
Indigo
Cornwall, ON
Part-time
Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Added 15 mins ago
Seasonal Stock Associate
Under Armour
Rocky View, AB
Support, understand and adhere to Under Armour’s visual standards to maximize merchandise presentations when flowing product from the stockroom to the sales floor
Added 44 mins ago
(CAN) Dairy Frozen Associate
Walmart Canada
Prince George, BC
Full-time
Maintains department features to support merchandising standards and promotional execution.
Added 1 hour ago
Stock Unloader Associate
Walmart Canada
Hamilton, ON
Full-time
…maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals…
Added 1 hour ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Owen Sound, ON
Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 1 hour ago
OMNI Customer Fulfillment Associate
Walmart Canada
ON · Hannon, ON
Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 1 hour ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Guelph, ON
Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 1 hour ago
Stock Unloader Associate
Walmart Canada
Kitchener, ON
Full-time
…maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals…
Added 1 hour ago
(CAN) Produce Stocker
Walmart Canada
New Westminster, BC
Full-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 1 hour ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Surrey, BC
Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 1 hour ago
(CAN) General Merchandise Associate
Walmart Canada
Mississauga, ON
Full-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 1 hour ago
(CAN) Produce Stocker
Walmart Canada
AB · Edmonton, AB
Full-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 1 hour ago
(CAN) Dairy Frozen Associate
Walmart Canada
AB · Edmonton, AB
Full-time
Maintains department features to support merchandising standards and promotional execution.
Added 1 hour ago
(CAN) Produce Stocker
Walmart Canada
Winnipeg, MB
Full-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 1 hour ago
(CAN) Grocery Associate
Walmart Canada
AB · Edmonton, AB
Full-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 1 hour ago
(CAN) Produce Stocker
Walmart Canada
Winnipeg, MB
Full-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 1 hour ago
Meat - Clerk MDS Production (Grid B) SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Surrey, BC
Must be available to work on weekends, day shifts, and night shiftsPhysical Requirements (Seldom: Not Daily, Rare: 0-5% of shift, Occasional: 6-33% of shift, Frequent: 34-66% of shift,…
Added 2 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
Must be available to support various weekday shifts and support on weekends and after hours as the needs arise, i.e., vacation coverage and statutory holidays.
Added 3 hours ago
Event and social media volunteers
Amicus Health Access Initiative for Ontarians
Ottawa, ON
Volunteer
Role Description Event and social media volunteers will support the planning, coordination, and execution of community events that promote Amicus Health Access Initiative and its services.…
Added 3 hours ago
Produce Clerk Part Time Day
No Frills
North Battleford, SK
Part-time
Flexibility to work a variety hours which may include days, evenings, and weekends
Added 3 hours ago
Deli - Clerk MDS Production (Grid B) SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Surrey, BC
Must be available to work on weekends, day shifts, and night shifts. Physical Requirements (Seldom: Not Daily, Rare: 0-5% of shift, Occasional: 6-33% of shift, Frequent: 34-66% of shift,…
Added 4 hours ago
Seasonal Stock Associate
Under Armour
ON · Niagara, ON
Support, understand and adhere to Under Armour’s visual standards to maximize merchandise presentations when flowing product from the stockroom to the sales floor
Added 4 hours ago
Assistant Store Manager
Pandora
Mississauga, ON
Part-time
…delivering exceptional customer experiences. This role will provide support to the Store Manager, instrumental to the delivery of our success in store. Spend quality time on the sales…
Added 5 hours ago
Part Time Core Sales Associate
Pandora
Calgary, AB
Part-time
…consistent schedules and responsibilities, ensuring reliable support for both our team and our…
Added 5 hours ago
Lot Associate Full-Time - 7180 Winnipeg North
The Home Depot Canada
Winnipeg, MB
Full-time
Working within a flexible schedule that may include evening and weekends.

Indigo

Seasonal Customer Experience Representative

Fort McMurray, AB, Canada

Job type: Part-time
Apply by: Mar 25, 2027
Posting language: English
Posted: Sep 26, 2026

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Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving stock, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, recommending products, sharing product stories, and contributing to a safe and positive store environment.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended mobility on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for shifts that may include evenings, weekends, holidays, overnights, and early mornings; French and English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Knowledge
Customer Engagement
Adaptability
Flexibility
Communication
Teamwork
Health And Safety
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Incoming Merchandise
Product Shelving
Product Knowledge
Customer Engagement
Product Recommendations
Visual Merchandising
Health And Safety
Flexible Scheduling
Seasonal Employment
Part-Time
Sales
Bilingualism

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