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Added 9 mins ago
Executive Director
Witset First Nation - HR
Smithers, BC
Full-time
…or other strategic matters are communicated by C&C or by a representative specifically authorized by…
Added 10 mins ago
Home Care Scheduler
HealthCareersInSask.ca
Saskatoon, SK
Full-time
Department: Community Health Services Administration
Added 10 mins ago
Office Administrative Assistant
HealthCareersInSask.ca
Saskatoon, SK
Full-time
Department: Community Health Services Administration
Added 10 mins ago
Office Administrative Assistant
HealthCareersInSask.ca
Weyburn, SK
Full-time
Facility: Weyburn Community Health Services Building
Added 10 mins ago
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
Job Description: Under the direction of the Community Care Manager, the Home Care Nurse provides professional nursing care to meet the physical, psychological, rehabilitative, and emotional…
Added 10 mins ago
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Weyburn, SK
Part-time
Facility: Weyburn Community Health Services Building
Added 10 mins ago
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
Part-time
Two (2) years recent community nursing experience/broad generalist background
Added 10 mins ago
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
Part-time
Two (2) years recent community nursing experience/broad generalist background
Added 10 mins ago
Home Care Scheduler
HealthCareersInSask.ca
Saskatoon, SK
Part-time
Department: Community Health Services Administration
Added 10 mins ago
Nurse B - Clinical Nurse Educator
HealthCareersInSask.ca
Regina, SK
Full-time
…quality care for clients, families, the general public and health professionals. Teaching can occur in inpatient, outpatient or community settings, with individuals or groups. The incumbent…
Added 10 mins ago
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
Part-time
Two (2) years recent community nursing experience/broad generalist background
Added 10 mins ago
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
Part-time
Two (2) years recent community nursing experience/broad generalist background
Added 10 mins ago
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
Full-time
Two (2) years recent community nursing experience/broad generalist background
Added 10 mins ago
Casual Direct Support Professional (Kildonan Area)
St.Amant
Winnipeg, MB
$17.12 to $20.36 CAD / hour
Other
…celebrating the diverse identities and experiences that enrich our community. We stand firmly against individual and systemic discrimination and racism as per the Canadian Human Rights…
Added 10 mins ago
Maintenance 1
Winnipeg Regional Health Authority
MB · Vita, MB
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 10 mins ago
Team Lead, Disability Support Program
The Government of Nova Scotia
Sydney, NS
…and achieve their full potential as valued citizens in their…
Added 10 mins ago
Legal Counsel
Nova Scotia Health and IWK Health
Halifax, NS
Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and…
Added 10 mins ago
Registered Nurse, Medical Day Unit (including Day Treatment and Clinics)
Nova Scotia Health and IWK Health
Halifax, NS
…reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome…
Added 25 mins ago
Customer Service Representative
Farm Boy Inc.
Toronto, ON
From $17.95 CAD / hour
Full-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 25 mins ago
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
From $17.95 CAD / hour
Full-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 25 mins ago
Seasonal Customer Experience Representative
Indigo Books & Music
Sudbury, ON · Greater Sudbury, Ontario
$17.95 to $22 CAD / hour
Contract
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our…
Added 39 mins ago
Seasonal Customer Experience Representative
Indigo
Sudbury, ON · Greater Sudbury, ON
$17.95 to $22 CAD / hour
Contract
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our…
Added 39 mins ago
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
$17.95 CAD / hour
Full-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 40 mins ago
Visitation Program Assistant
Inuuqatigiit Centre
Ottawa, ON
Inuuqatigiit Centre is committed to creating a more representative workforce so it can better understand and serve the needs of our Inuit community in Ottawa.
Added 1 hour ago
Project Manager I - FTT
TransLink
Vancouver, BC · Greater Vancouver, BC
$91,840 to $137,760 CAD / year
Temporary
Build and maintain productive working relationships with First Nations and project partners, participating in meetings, site visits, community events, and engagement activities as required.

Indigo

Seasonal Customer Experience Representative

Cornwall, ON, Canada

Job type: Part-time
Apply by: Mar 26, 2027
Posting language: English
Posted: Sep 27, 2026

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Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, recommending curated products, responding to feedback, and contributing to a safe and supportive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended mobility on the sales floor, the ability to lift items up to 40 pounds using safe techniques, and flexible availability for shifts that may include evenings, weekends, holidays, overnights, and early mornings; French and English are required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Customer Engagement
Product Storytelling
Adaptability
Flexibility
Communication
Teamwork
Health And Safety
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Incoming Merchandise
Product Shelving
Customer Engagement
Product Collections
Product Knowledge
Customer Feedback
Employee Experience
Health And Safety
Flexible Scheduling
Seasonal Employment
Part-Time
Bilingualism

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