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Added 11 mins ago
Human Resources Assistant
Linamar Corporation
Guelph, ON
Full-time
Process benefit enrolment and terminations in applicable systems (health benefits, Pension and GRSP)
Added 26 mins ago
Associate Planner - Barrie
TD
Barrie, ON
Full-time
Proactively acquire new clients and bring in assets through a mix of strategic outreach and consistent community presence
Added 26 mins ago
Vaccine Booking Scheduler
Medavie
Dartmouth, NS · NS Telehealth Dartmouth
Part-time
Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical…
Added 26 mins ago
Health Services Manager - ARH - Women & Children's Health
Nova Scotia Health and IWK Health
New Glasgow, NS
Reporting to the Director of Health Services, the Health Services Manager is responsible for strategic and operational leadership of the specific clinical portfolio in accordance with the…
Added 26 mins ago
Care Team Assistant - Medical Surgical (Float)
Nova Scotia Health and IWK Health
Yarmouth, NS
Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and…
Added 26 mins ago
Store Associate (Part-Time)
Giant Tiger
Regina, SK
Part-time
Ensuring health and safety policies and guidelines are followed;
Added 26 mins ago
Store Associate (Part-Time)
Giant Tiger
Leamington, ON
Part-time
Ensuring health and safety policies and guidelines are followed;
Added 41 mins ago
Marketing Coordinator
Culligan of Canada
Brantford, ON
Full-time
Lead the planning, management, and execution of the internal social media content calendar, including monthly themes, promotional initiatives, and community focused campaigns.
Added 41 mins ago
Social Media Coordinator
Culligan of Canada
Kitchener, ON
$60,000 to $100,000 CAD / year
Full-time
Lead the planning, management, and execution of the internal social media content calendar, including monthly themes, promotional initiatives, and community focused campaigns.
Added 55 mins ago
Nurse A - Registered Nurse General Duty Nurse
VitalHires
Regina, SK
Part-time
Facility: Four Directions Community Health Centre
Added 1 hour ago
Registered Nurse - Seeking Experienced Candidates
Nova Scotia Health Authority
NS · Nova Scotia, Canada
Part-time
Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and…
Added 1 hour ago
Radiological Technologist - General Imaging
Nova Scotia Health Authority
Truro, NS
Full-time
Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and…
Added 1 hour ago
Nurse Practitioner - Seeking Experienced Candidates
Nova Scotia Health Authority
NS · Nova Scotia, Canada
Part-time
Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and…
Added 1 hour ago
Enterprise Sales Manager / Gestionnaire de vente entreprise
Hewlett Packard Enterprise
Montreal, QC
Full-time
You will lead the sales community to success. Communicate effectively to set direction for the team in line with the company’s vision and strategy.
Added 1 hour ago
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
$17.95 CAD / hour
Full-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 1 hour ago
Care Aide | Community Health Worker
Interior Health Authority
Cranbrook, BC
Internship
Interior Health is seeking an experienced and dynamic Community Health Worker to join our team at Rocky Mountain Lodge in Cranbrook, BC. If delivering patient-centered care is your passion…
Added 1 hour ago
Registered Nurse (RN)| Pediatrics
Interior Health Authority
Cranbrook, BC
Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 1 hour ago
Registered Nurse/Registered Psychiatric Nurse (RN/RPN) | Mental Health and Substance Use
Interior Health Authority
Kelowna, BC
Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 1 hour ago
Registered Nurse (RN/RPN) | Mental Health and Substance Use
Interior Health Authority
Kelowna, BC
Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 2 hours ago
Registered Nurse - Seeking Experienced Candidates
Nova Scotia Health and IWK Health
NS · Sydney Indian Reserve No. 28A, NS · Port Hawkesbury, NS · Liverpool, NS · St. Peter's, NS · New Minas, NS · Evanston, NS · North Preston, NS · Margaree Centre, NS · North Sydney, NS · Upper Hammonds Plains, NS · Caledonia, NS · East Preston, NS · Big Glace Bay, NS · Wolfville, NS · Shelburne, NS · River Hebert, NS · Bass River, NS · Eskasoni, NS · Fall River, NS · Digby, NS · Halifax, NS · Middle Musquodoboit, NS · Oxford, NS · Middleton, NS · Lunenburg, NS · Truro, NS · Bridgewater, NS · Springhill, NS · New Glasgow, NS · Yarmouth, NS · Musquodoboit Harbour, NS · Dartmouth, NS · Kentville, NS · Pugwash, NS · Windsor, NS · Barrington Passage, NS · Sheet Harbour 36, NS · Advocate Harbour, NS · Neils Harbour, NS · Sydney, NS · Noel, NS · Chéticamp, NS · Elmsdale, NS · Bedford, NS · Parrsboro, NS · Annapolis Royal, NS · Tatamagouche, NS · Canso, NS · Sherbrooke, NS · Lockeport, NS · Westville, NS · Weymouth, NS · Amherst, NS · Pictou, NS · Antigonish, NS · Lower Sackville, NS · Freeport, NS · Tantallon, NS · Chester, NS · Beechville, NS · Baddeck, NS · Whycocomagh, NS · Meteghan Centre, NS · Indian Brook, NS · Inverness, Nova · Glace Bay, Nova · Margaree Center, Nova · Wagmatcook, Nova · Membertou, Nova · Berwick, Nova · Guysborough Co., Nova · New Waterford, Nova · All Locations, Nova
Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and…
Added 2 hours ago
Nurse Practitioner - Seeking Experienced Candidates
Nova Scotia Health and IWK Health
NS · Sydney Indian Reserve No. 28A, NS · Port Hawkesbury, NS · Liverpool, NS · St. Peter's, NS · New Minas, NS · Evanston, NS · North Preston, NS · Margaree Centre, NS · North Sydney, NS · Upper Hammonds Plains, NS · Caledonia, NS · East Preston, NS · Big Glace Bay, NS · Wolfville, NS · Shelburne, NS · River Hebert, NS · Bass River, NS · Eskasoni, NS · Fall River, NS · Digby, NS · Halifax, NS · Middle Musquodoboit, NS · Oxford, NS · Middleton, NS · Lunenburg, NS · Truro, NS · Bridgewater, NS · Springhill, NS · New Glasgow, NS · Yarmouth, NS · Musquodoboit Harbour, NS · Dartmouth, NS · Kentville, NS · Pugwash, NS · Windsor, NS · Barrington Passage, NS · Sheet Harbour 36, NS · Advocate Harbour, NS · Neils Harbour, NS · Sydney, NS · Noel, NS · Chéticamp, NS · Elmsdale, NS · Bedford, NS · Parrsboro, NS · Annapolis Royal, NS · Tatamagouche, NS · Canso, NS · Sherbrooke, NS · Lockeport, NS · Westville, NS · Weymouth, NS · Amherst, NS · Pictou, NS · Antigonish, NS · Lower Sackville, NS · Freeport, NS · Tantallon, NS · Chester, NS · Beechville, NS · Baddeck, NS · Whycocomagh, NS · Meteghan Centre, NS · Indian Brook, NS · Wagmatcook, Nova · Inverness, Nova · Guysborough Co., Nova · Glace Bay, Nova · New Waterford, Nova · Membertou, Nova · Berwick, Nova · Margaree Center, Nova · All Locations, Nova
Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and…
Added 3 hours ago
Radiological Technologist - General Imaging
Nova Scotia Health and IWK Health
Truro, NS
Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and…
Added 3 hours ago
Physiotherapist, Rehabilitation Services
Nova Scotia Health and IWK Health
Halifax, NS
…reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome…
Added 3 hours ago
Enterprise Sales Manager / Gestionnaire de vente entreprise
Hewlett Packard Enterprise
Ottawa, ON · Kanata, ON
Full-time
You will lead the sales community to success. Communicate effectively to set direction for the team in line with the company’s vision and strategy.
Added 4 hours ago
Banking advisor
National Bank of Canada
Mississauga, ON
Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…

Indigo

Seasonal Customer Experience Representative

Mississauga, ON, Canada

Pay: $17.6 CAD / hour
Job type: Contract
Apply by: Mar 26, 2027
Posting language: English
Posted: Sep 27, 2026

Apply About employer

Applications open in a new tab.

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, sharing product stories, curating recommendations, and contributing to a safe and supportive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent employee and customer experiences. The role requires extended mobility on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for shifts that may include evenings, weekends, holidays, overnights, and early mornings; French and English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Knowledge
Customer Engagement
Communication
Adaptability
Flexibility
Teamwork
Health And Safety
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Receiving Merchandise
Product Knowledge
Customer Engagement
Product Recommendations
Health And Safety
Employee Experience
Flexible Scheduling
Seasonal Contract
Early Morning Shifts
Overnight Shifts

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