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Added 8 mins ago
Pharmacy Assistant (Kroll Data Entry) - After Hours Support - Casual
CareRx Corporation
Oakville, ON
$19 to $23 USD / hour
Full-time
…that make a real difference. As Canada's trusted leader in specialty pharmacy services for long-term care, retirement and congregate living communities, we are committed to enhancing the…
Added 8 mins ago
Personal Trainer - Saskatoon Preston Crossing
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Full-time
Pre-designed specialty programs and marketing materials
Added 22 mins ago
Senior Claims Adjuster, Accident Benefits (ECH-ON)
CAA Club Group
Mississauga, ON
Full-time
Added 22 mins ago
Pharmacy Assistant (Kroll Data Entry) - After Hours Support
CareRx Corporation
Oakville, ON
$19 to $23 USD / hour
Full-time
…that make a real difference. As Canada's trusted leader in specialty pharmacy services for long-term care, retirement and congregate living communities, we are committed to enhancing the…
Added 22 mins ago
Senior Consultant Dermatologist-Kuwait
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Added 38 mins ago
Scientist
Swift Innovations
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Full-time
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Added 1 hour ago
Inside/Outside Firestop Salesman
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Develop and maintain relationships with firestop contractors, MEP contractors, general contractors, specialty contractors, and distributors
Added 2 hours ago
AMC - Logistics & Staff Relations Assistant Manager (w)
Alma Mater Society of Queen's University Inc.
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…Centre offers a wide variety of services including standard and specialty printing, photography, videography, and graphic design. This service is also responsible for the creation and…
Added 3 hours ago
Centralized Operations Reservations (CORE) Agent
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Toronto
Full-time
…paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa,…
Added 3 hours ago
Seasonal Customer Experience Representative
Indigo Books & Music
Mississauga, ON
$17.6 CAD / hour
Contract
Experience in specialty retail or a retail environment preferred but not required
Added 4 hours ago
Seasonal Customer Experience Representative
Indigo
Mississauga, ON
$17.6 CAD / hour
Contract
Experience in specialty retail or a retail environment preferred but not required
Added 4 hours ago
Agricultural Equipment Technician
Manufacturing Job Site
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Full-time
Ability to perform complex repairs and maintenance using special tools and equipment following Technical Manual procedures on the machines of the Technician's specialty
Added 4 hours ago
Environmental Services Aide, Temporary Full Time
Manufacturing Job Site
Midland, ON
Full-time
Cleaning and Disinfection of specialty areas which include but not limited to the Birthing Unit, Surgical Studies, Neonatal Intensive Care, Diagnostic Imaging
Added 4 hours ago
Environmental Services Aide, Temporary Full Time
Manufacturing Job Site
Midland, ON
Full-time
Cleaning and Disinfection of specialty areas which include but not limited to the Birthing Unit, Surgical Studies, Neonatal Intensive Care, Diagnostic Imaging
Added 5 hours ago
Seasonal Customer Experience Representative
Indigo Books & Music
Cornwall, ON
Part-time
Experience in specialty retail or a retail environment preferred but not required
Added 5 hours ago
Bilingual Analyst - Special Investigations Unit (ON)
Echelon Insurance
Mississauga, ON
Full-time
Added 5 hours ago
Territory Sales Representative (Greater Toronto Area)
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Mississauga, ON
$85,000 to $110,000 CAD / year
Founded in 1948, Construction Specialties (CS) is a specialty building products manufacturer. CS provides solutions to building challenges that architects, designers, building owners,…
Added 5 hours ago
Territory Sales Manager (Quebec, Ottawa & All Atlantic Canada)
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Mississauga, ON
$95,000 to $120,000 CAD / year
Founded in 1948, Construction Specialties (CS) is a specialty building products manufacturer. CS provides solutions to building challenges that architects, designers, building owners,…
Added 5 hours ago
Marketing and Communications Coordinator, Crop Development Centre
University of Saskatchewan
Saskatoon, SK
…apart. The CDC’s work spans pulses, cereals, oilseeds, and specialty crops. The centre develops varieties that perform under real conditions, licenses them through industry partnerships,…
Added 6 hours ago
Seasonal Customer Experience Representative
Indigo
Cornwall, ON
Part-time
Experience in specialty retail or a retail environment preferred but not required
Added 6 hours ago
ASSISTANT MANAGER
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Full-time
years of retail management or supervisory experience, preferably in a specialty
Added 7 hours ago
Senior Mechanical Engineer
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…inertial navigation and positioning systems. By integrating specialty communications, unique electronics, intelligent software, tele-autonomy, and mobile mechatronics, the company provides…
Added 7 hours ago
Pediatric Emergency Physician(s), Division of Pediatric Emergency Medicine - BC Children's Hospital & UBC
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Full-time
BCCH is a program of the Provincial Health Services Authority (PHSA) which plans, manages and evaluates specialty and province-wide health care services across BC. Our values reflect our…
Added 7 hours ago
Senior Personal Banker - Home Borrowing - North York & Central Toronto (Current & Future Opportunities)
TD
Toronto, ON
Full-time
Create a consistent and exceptional customer experience in the branch, with specialty and predominant focus in home borrowing advice and experiences
Added 9 hours ago
Seasonal Customer Experience Representative
Indigo Books & Music
Regina, SK
Part-time
Experience in specialty retail or a retail environment preferred but not required

Indigo

Seasonal Customer Experience Representative

Mississauga, ON, Canada

Pay: $17.6 CAD / hour
Job type: Contract
Apply by: Mar 26, 2027
Posting language: English
Posted: Sep 27, 2026

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Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, sharing product stories, curating recommendations, and contributing to a safe and supportive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent employee and customer experiences. The role requires extended mobility on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for shifts that may include evenings, weekends, holidays, overnights, and early mornings; French and English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Knowledge
Customer Engagement
Communication
Adaptability
Flexibility
Teamwork
Health And Safety
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Receiving Merchandise
Product Knowledge
Customer Engagement
Product Recommendations
Health And Safety
Employee Experience
Flexible Scheduling
Seasonal Contract
Early Morning Shifts
Overnight Shifts

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