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Customer Growth Strategy Consultant
Accenture
Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Support growth-related transformation work by connecting platform, data, AI, commerce, service, and operating model initiatives to measurable customer and commercial outcomes
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Associate Wealth Advisor / Financial Planner
RBC
Vancouver, BC
- Full-time
…team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping deepen existing relationships and welcome new clients to the firm.…
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Associate Advisor
RBC
Vancouver, BC
- Full-time
Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management, Investment Performance Measurement
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Financial Advisor - Greater Toronto Region
RBC
Aurora, ON · Brampton, ON · Markham, ON · Mississauga, ON · Newmarket, ON · Richmond Hill, ON · Toronto, ON · Vaughan, ON
- Full-time
…will be required to be fully available to work during RBC's retail branch hours of operation, including extended hours Monday through Saturday until 8:00 PM and Sunday as applicable. Apply…
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Client Advisor
RBC
Richibucto, NB
- Part-time
…relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future…
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PV
Sales Associate
Pet Valu
Ottawa, ON
- Part-time
Previous retail or customer service experience
Added 1 min ago
QC - ASSISTANT STORE MANAGER - ALDO SAINTE-CATHERINE
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Turn great customer service into sales by bringing ALDO brand initiatives to life
Added 1 min ago
RR
Trade Consultant
RH Restoration Hardware
Toronto, ON
- Full-time
…trade business. This role is expected to deliver first-class service to our client and our teams, creating a luxury…
Added 1 min ago
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Store Leader (Manager) Trainee
7-Eleven
Terrace, BC
- Full-time
…receive proper training so they can confidently provide excellent customer service to our customers every time they…
Added 16 mins ago
PC
Deli Production Team Member
Pilot Company
Kapuskasing, ON
- Full-time
Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the…
Added 16 mins ago
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Warehouse Floater - Permanent Full-Time - Burlington, ON
Venture Media
Burlington, ON
- Full-time
Offer consultative service, answer questions and make product and service recommendations.
Added 16 mins ago
CC
Retail Shift Leader
Canna Cabana
Edmonton, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 31 mins ago
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Sales Associate / Jewelry Consultant - Peoples Jewellers - Carlingwood Shopping Centre - Ottawa, ON
Signet Jewelers
Ottawa, ON
- Full-time
Strong customer service, sales, retail and/or jewelry experience
Added 31 mins ago
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Sales Associate / Jewelry Consultant - Peoples Jewellers - Tanger Outlet Center - Ottawa - Ottawa, ON
Signet Jewelers
Ottawa, ON
- Full-time
Strong customer service, sales, retail and/or jewelry experience
Added 31 mins ago
UO
Computer Store Sales Assistant
University of Victoria
Victoria, BC
- Full-time
…Computer/Technology Buyer with sales counter duties and providing customer service and cashier duties. In addition, the Computer Store Sales Assistant assists customers with their hardware…
Added 46 mins ago
FB
Produce Clerk - Full Time
Food Basics
Oshawa, ON
- Full-time
Answer customer inquiries and address concerns.
Added 46 mins ago
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store manager - retail
Esso
Ardrossan, AB
- Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 1 hour ago
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Part-Time Educator | Mayfair Shopping Centre, Victoria
lululemon
Victoria, BC
- Part-time
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are…
Added 1 hour ago
FB
Service Supervisor I
Farm Boy Inc.
Toronto, ON
- $19.15 CAD / hour
- Full-time
You’ll help lead a welcoming and efficient checkout experience while supporting our front-end team with service excellence and operational readiness. Through confident leadership, hands-on…
Added 1 hour ago
PV
Keyholder
Pet Valu
Grand Forks, BC
- Part-time
At least 2 years of experience in retail or customer service
Added 1 hour ago
PV
Store Manager
Pet Valu
Rosetown, SK
- Full-time
Minimum of 2 years customer service and retail store management experience
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PV
Keyholder
Pet Valu
Canada
- Part-time
At least 2 years of experience in retail or customer service
Added 1 hour ago
PV
Keyholder
Pet Valu
Canada
- Part-time
At least 2 years of experience in retail or customer service
Added 1 hour ago
PV
Keyholder
Pet Valu
Saskatoon, SK
- Part-time
At least 2 years of experience in retail or customer service
Added 1 hour ago
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Protective Services Guard (Victoria)
Save-On-Foods
Langley (District), BC · Victoria, BC
- Part-time
Approaching situations with a customer-first mindset.

Indigo

Seasonal Customer Experience Representative

Oakville, ON, Canada

$17.6 CAD / hour · Part-time

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Job details

Pay: $17.6 CAD / hour
Job type: Part-time
Apply by: Mar 28, 2027
Posting language: English
Posted: Sep 29, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns, receiving merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, recommending products through storytelling, responding to feedback, and contributing to a safe and collaborative workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent employee and customer experiences. The role requires extended periods of mobility on the sales floor, lifting items up to 40 pounds safely, and flexible availability for evenings, weekends, holidays, overnights, or early mornings; French and English are required for positions in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Merchandising
Product Replenishment
Processing Returns
Receiving Merchandise
Product Knowledge
Customer Engagement
Communication
Adaptability
Flexibility
Teamwork
Health And Safety
Time Management
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Shelving
Receiving Merchandise
Visual Merchandising
Product Collections
Product Knowledge
Customer Feedback
Health And Safety
Employee Experience
Flexible Scheduling
Seasonal Employment
Part-Time
Artificial Intelligence
Diversity, Equity, Inclusion, And Accessibility

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