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Added 29 mins ago
FT
Inside Sales Representative, Lethbridge North
Fountain Tire
Lethbridge, AB
- Other
Fountain Tire Lethbridge North (804 36 Street), is looking for a friendly and dedicated individual to join our team as an Inside Sales Representative/Service Writer!
Added 44 mins ago
DB
Alterations Specialist
David's Bridal
Cambridge, ON
- $21.55 to $23.9 CAD / hour
- Full-time
…them and taking care of them with one of the highest customer service scores in…
Added 1 hour ago
T
Outside Sales Representative
telMAX
ON · Mississauga, ON
- Up to $19.5 CAD / hour
- Full-time
OUTSIDE SALES REPRESENTATIVE (RESIDENTIAL SALES)
Added 1 hour ago
WL
Supervisor Operations, East
Wainbee Limited
Quebec, QC
- Full-time
Work closely with the Operations Director and cross-functional teams, including sales, purchasing, customer service, finance, and supply chain.
Added 1 hour ago
WL
Technical Counter Sales Representative
Wainbee Limited
Cowichan 1, BC
- Full-time
As a Technical Counter Sales Representative, you're the first person our customers see and talk to. They come in with a problem - a hose that burst, a fitting that won't seal, a machine…
Added 1 hour ago
HB
Store Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
AB · Rocky View, CA-ON
- Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 1 hour ago
TA
Outside Sales Representative
The Acquisition Group
AB
- Full-time
We're hiring sales representatives to represent our client, TELUS, through direct residential sales across Edmonton. Whether you're starting your career or looking for a fresh opportunity,…
Added 1 hour ago
P
PepsiCo Beverages Sales Representative - 12 Month Contract
PepsiCo
Moncton, NB
- Contract
As a Sales Representative for PepsiCo Beverages Canada, you will be maximizing business growth through the acquisition of new customers and maintenance of existing customer in various…
Added 1 hour ago
P
Frito-Lay Full Time Route Sales Representative
PepsiCo
Sault Ste. Marie, ON
- Full-time
- Contract
As a Route Sales Representative at Frito Lay Canada, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and…
Added 2 hours ago
L&
Sales and Rental Associate / Account Services Representative
Long & McQuade Musical Instruments
London, ON
- Full-time
Ability to provide a high level of customer service, both in-store and over the phone
Added 2 hours ago
L&
Sales and Rental Associate / Account Services Representative
Long & McQuade Musical Instruments
Ottawa, ON
- Full-time
Ability to provide a high level of customer service, both in-store and over the phone
Added 2 hours ago
GL
Financial Service Representative
goeasy Ltd.
Mississauga, ON
- Full-time
A day in the life of a Financial Service Representative:
Added 2 hours ago
HB
Assistant Store Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Rocky View, AB
- Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 2 hours ago
HB
Store Manager - BOSS Store, Chinook
HUGO BOSS Canada, Inc.
Calgary, AB
- Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 2 hours ago
HB
Part Time Sales Associate - BOSS Store, Sherway Gardens
HUGO BOSS Canada, Inc.
Toronto, ON · Etobicoke, CA-ON
- Part-time
- Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 2 hours ago
IP
B2B Professional Pest Control Sales Representative
Insectica Pest Control Inc.
Toronto, ON
- Full-time
We’re seeking an experienced B2B Professional Sales Representative to grow our commercial pest-control portfolio across the GTA. You’ll prospect, inspect, and close new accounts with…
Added 3 hours ago
HB
Part Time Sales Associate - BOSS Store, Laval
HUGO BOSS Canada, Inc.
Laval, QC
- Part-time
- Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 3 hours ago
HB
Part Time Sales Associate - BOSS Store - Rideau
HUGO BOSS Canada, Inc.
Ottawa, ON
- Part-time
- Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 4 hours ago
BB
Door to Door Sales Representative
Bonus Batch
Calgary, AB
- Full-time
Sales, business development, customer service, or marketing experience is an asset but not required
Added 4 hours ago
GT
Cashier (Part-Time)
Giant Tiger
Kingston, ON
- Part-time
Ensures a high level of customer service at the checkouts;
Added 4 hours ago
GT
Store Associate (Part-Time)
Giant Tiger
Kingston, ON
- Part-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be…
Added 4 hours ago
AI
Bilingual Customer Experience Representative - Overnight and Weekend
Ainsworth Inc
Ottawa, ON
- Full-time
We are looking for Bilingual (English / French) Customer Experience Representative - overnight and weekend who enjoy challenges and who love helping customers. We offer the opportunity to…
Added 4 hours ago
GP
Représentant(e) des ventes et du développement des affaires
Global Payments Inc.
Quebec, QC · Greater Quebec City Metropolitan Area
- Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Business Development Representative to join our ever-evolving SMB Sales team and help shape the future of global…
Added 5 hours ago
SC
Cashier/Grocery Clerk
Safeway Canada
Terrace, BC
- Full-time
As a customer yourself, you know how important helpful service is. The impression shoppers get at the front end of the store is key to building customer loyalty. So too is maintaining a…
Added 6 hours ago
BB
In-House Sales Representative
Best Brothers Group of Companies
Markham, ON
- Full-time
Responsible for exceptional customer service Maintaining relationships with clients throughout the entire process to ensure outstanding customer experience In-house sales

Indigo

Seasonal Customer Experience Representative

Oakville, ON, Canada

$17.6 CAD / hour · Part-time

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Job details

Pay: $17.6 CAD / hour
Job type: Part-time
Apply by: Mar 28, 2027
Posting language: English
Posted: Sep 29, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns, receiving merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, recommending products through storytelling, responding to feedback, and contributing to a safe and collaborative workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent employee and customer experiences. The role requires extended periods of mobility on the sales floor, lifting items up to 40 pounds safely, and flexible availability for evenings, weekends, holidays, overnights, or early mornings; French and English are required for positions in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Merchandising
Product Replenishment
Processing Returns
Receiving Merchandise
Product Knowledge
Customer Engagement
Communication
Adaptability
Flexibility
Teamwork
Health And Safety
Time Management
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Shelving
Receiving Merchandise
Visual Merchandising
Product Collections
Product Knowledge
Customer Feedback
Health And Safety
Employee Experience
Flexible Scheduling
Seasonal Employment
Part-Time
Artificial Intelligence
Diversity, Equity, Inclusion, And Accessibility

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