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Added 14 mins ago
AC
Member Services Representative - Pembina Crossing
Assiniboine Credit Union
Winnipeg, MB
- Full-time
Reporting to the Assistant Branch Manager, the Member Service Representative (MSR) plays a key role in delivering consistent and compelling member experience at ACU. The Member Service…
Added 14 mins ago
FB
Customer Service Representative
Farm Boy Inc.
London, ON
- From $17.95 CAD / hour
- Full-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 14 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Kingston, ON
- Up to $17.95 CAD / hour
- Part-time
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our…
Added 14 mins ago
A
Specialty Sales Representative: Gastroenterology, Southern Alberta
AbbVie
Calgary, AB
- Full-time
AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact…
Added 28 mins ago
H-
Temporary Staffing Officer, Recruitment and Retention
HPEDSB - Hastings and Prince Edward District School Board
Belleville, ON
- Internship
$87,632 - 93,226 per annum (compensation also includes a comprehensive benefits package (including extended health and dental, life insurance, health care spending account), participation…
Added 28 mins ago
HR
Project Manager III - Water & Wastewater System Services
Halton Region
Oakville, ON
- Full-time
…persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection…
Added 58 mins ago
I
Seasonal Customer Experience Representative
Indigo
Kingston, ON
- $17.95 CAD / hour
- Part-time
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our…
Added 58 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 58 mins ago
SF
Sales Development Representative
Shire Farms
Toronto, ON
- Full-time
…allowing for a close relationship between the farm and the community it serves. By connecting Canadians with their food, Shire Farms promotes a sustainable and health-conscious approach to…
Added 59 mins ago
Food Services Worker
HealthCareersInSask.ca
Whitewood, SK
The Saskatchewan Health Authority (SHA) is the largest employer in Saskatchewan, employing more than 45,000 staff in a dynamic healthcare environment. The Saskatchewan Health Authority…
Added 59 mins ago
H
Office Administrative Assistant
HealthCareersInSask.ca
Lloydminster, SK
- Full-time
Department: Community Health Services Administration
Added 59 mins ago
Maintenance Services Worker
HealthCareersInSask.ca
Whitewood, SK
The Saskatchewan Health Authority (SHA) is the largest employer in Saskatchewan, employing more than 45,000 staff in a dynamic healthcare environment. The Saskatchewan Health Authority…
Added 59 mins ago
Continuing Care Assistant
HealthCareersInSask.ca
Whitewood, SK
The Saskatchewan Health Authority (SHA) is the largest employer in Saskatchewan, employing more than 45,000 staff in a dynamic healthcare environment. The Saskatchewan Health Authority…
Added 59 mins ago
Recreation Worker
HealthCareersInSask.ca
Whitewood, SK
The Saskatchewan Health Authority (SHA) is the largest employer in Saskatchewan, employing more than 45,000 staff in a dynamic healthcare environment. The Saskatchewan Health Authority…
Added 59 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Two (2) years recent community nursing experience/broad generalist background
Added 59 mins ago
Education Facilitator & Infection Control Practitioner
Winnipeg Regional Health Authority
MB · Flexible in Manitoba, MB
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 59 mins ago
MF
District VP Retail Sales
Mackenzie Financial Corporation
Vancouver, BC
- Other
IGM is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that…
Added 1 hour ago
FB
Customer Service Representative
Farm Boy Inc.
Barrie, ON
- From $18 CAD / hour
- Part-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 1 hour ago
FB
Customer Service Representative
Farm Boy Inc.
Oakville, ON
- $18 CAD / hour
- Full-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 1 hour ago
GO
Psychiatric Nursing Specialist
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
Establishing goals, objectives and indicators for community-clinic and hospital-based mental health programs, services and initiatives and to monitor their achievement;
Added 1 hour ago
H
Financial Services Representative
HMECU
Brantford, ON
- Full-time
Job Title: Financial Service Representative (FSR)
Added 1 hour ago
H
Nurse B - Clinical Nurse Educator
HealthCareersInSask.ca
Regina, SK
- Full-time
Department: Community Health Services In-Service Education
Added 1 hour ago
HI
Client Care Representative - Auto Insurance Trainee
HUB International
Williams Lake, BC
- Full-time
…and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some…
Added 1 hour ago
Midwife - Repost
Winnipeg Regional Health Authority
Winkler, MB
Work Location: Community Health Services - Winkler
Added 1 hour ago
Radiological Technologist - General Imaging
Nova Scotia Health and IWK Health
Antigonish, NS
Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and…

Indigo

Seasonal Customer Experience Representative

Fort St. John, BC, Canada

$18.25 CAD / hour · Part-time

Apply About employer

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Job details

Pay: $18.25 CAD / hour
Job type: Part-time
Apply by: Mar 30, 2027
Posting language: English
Posted: Oct 1, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Apply About employer

More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, sharing product stories, curating recommendations, and contributing to a safe and positive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent employee and customer experiences. The role requires extended mobility on the sales floor, the ability to lift up to 40 pounds safely, and flexible availability for evenings, weekends, holidays, overnights, and early mornings; French-English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Knowledge
Customer Engagement
Communication
Adaptability
Flexibility
Teamwork
Health And Safety
Time Management
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Receiving Merchandise
Product Knowledge
Customer Engagement
Product Recommendations
Customer Feedback
Health And Safety
Teamwork
Flexible Scheduling
Seasonal Employment
Part-Time Employment
French-English Bilingualism

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