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Added 12 mins ago
WC
Overnight Associate
Walmart Canada
Toronto, ON
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 12 mins ago
ZS
Hairstylist Apprenticeship
Zazou Salon & Academy
North Vancouver, BC
- Internship
Keep Guest notes and service history current and up-to-date.
Added 12 mins ago
ZS
Hairstylist
Zazou Salon & Academy
North Vancouver, BC
- Internship
40–70% off salon retail products - goodbye, drugstore shampoo!
Added 12 mins ago
BU
Retail Relationship Banker
BMO U.S.
MB · Manitoba, Canada
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 12 mins ago
BU
Retail Relationship Banker
BMO U.S.
NB · New Brunswick, Canada
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 12 mins ago
RC
Pharmacist
Rexall Care Network
Winnipeg, MB
- Full-time
As a Pharmacist at Rexall, you’ll ensure excellence in patient care, customer service, and operational efficiency. Your Patient focused responsibilities will include:
Added 28 mins ago
IG
retail store supervisor
Instant Gold Refining | Bullion
Dawson, YT
- Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 28 mins ago
MT
administrative assistant
Marble Trend Ltd.
Toronto, ON · North York, ON
- Full-time
Retail/wholesale establishment/distribution centre
Added 28 mins ago
CA
parts delivery driver
Canadian Auto Electric & Constant Velocity Drive Inc.
Toronto, ON · Scarborough, ON
- Full-time
Added 58 mins ago
B
Branch Manager in Training
BMO
Montreal, QC
- Full-time
Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the…
Added 58 mins ago
8S
Grocery Associate
88 Supermarket
Vancouver, BC
- Up to $18.25 CAD / hour
- Full-time
Support customers in any situation of emergency and accident and inform manager/supervisor immediately.
Added 1 hour ago
FT
Assistant Manager, Calgary Crowfoot
Fountain Tire
Calgary, AB
- Other
At Fountain Tire, success is centered on providing an exceptional customer experience and building strong community relationships. Managers are leaders and builders who thrive on…
Added 1 hour ago
FT
Inside Sales Representative, Edmonton (Roper Road)
Fountain Tire
Edmonton, AB
- Other
Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
Added 1 hour ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $17.6 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 hour ago
BU
Retail Relationship Banker
BMO U.S.
PE · Prince Edward Island, Canada
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 hour ago
RC
Pharmacist
Rexall Care Network
Altona, MB
- Full-time
As a Pharmacist at Rexall, you’ll ensure excellence in patient care, customer service, and operational efficiency. Your Patient focused responsibilities will include:
Added 1 hour ago
TH
Associé(e) comptoir service à la clientèle (Temps partiel)
The Home Depot Canada
Saint-Constant, QC · St Constant, QC
- Part-time
Added 1 hour ago
Car Sales Advisor - Hyundai Coquitlam
The Jim Pattison Auto Group
Port Coquitlam, BC
…individuals who bring strong work ethic, energy, and a passion for customer…
Added 1 hour ago
RS
Clinician (LPN,RPN,RRT,RN, RPSGT)
Resolve Sleep Health
Lower Sackville, NS
- Full-time
…sleep-related concerns, deliver personalized treatment plans, and support patients in their journey toward healthier…
Added 1 hour ago
AI
Service Manager - 417 Nissan
AutoCanada Inc.
Ottawa, ON
- $75,000 to $125,000 CAD / year
- Full-time
You will play a crucial role in overseeing and managing the performance of service advisors, technicians, and other staff in the service department. You will need to ensure that staff are…
Added 1 hour ago
AI
Appointment Coordinator/Service Reception - Audi Winnipeg
AutoCanada Inc.
Winnipeg, MB
- $17.5 to $20 CAD / hour
- Full-time
As a BDC Service Representative in our bustling dealership, you will be the first point of contact for many of our valued customers, playing a crucial role in delivering exceptional…
Added 1 hour ago
AI
Finance Manager - Parkland Chrysler Dodge Jeep Ram
AutoCanada Inc.
Spruce Grove, AB
- $190,000 to $240,000 CAD / year
- Full-time
Provide outstanding customer service by answering questions and resolving concerns regarding financing options.
Added 1 hour ago
AI
Sales Associate - Sherwood Park Volkswagen
AutoCanada Inc.
Sherwood Park, AB
- $40,000 to $90,000 CAD / year
- Full-time
3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred
Added 1 hour ago
KI
Sales Associate - Full-time/Part-time
Kiokii Inc
Vancouver, BC
- $18.25 to $19 CAD / hour
- Full-time
- Part-time
As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients. Including but not limited to…
Added 1 hour ago
KI
Sales Associate - Seasonal Part-time/Seasonal Full time
Kiokii Inc
Vancouver, BC
- $18.25 to $19 CAD / hour
- Full-time
- Part-time
- Temporary
As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients. Including but not limited to…

Indigo

Seasonal Customer Experience Representative

Red Deer, AB, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Mar 30, 2027
Posting language: English
Posted: Oct 1, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, sharing product stories, curating collections, and contributing to a safe and positive store environment.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended mobility on the sales floor, the ability to lift up to 40 pounds safely, and flexible availability for evenings, weekends, holidays, overnights, or early mornings; French and English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Storytelling
Customer Engagement
Adaptability
Flexibility
Communication
Teamwork
Health And Safety
Physical Stamina
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Shelving
Merchandising Standards
Incoming Merchandise
Product Collections
Product Promotions
Customer Feedback
Employee Experience
Health And Safety
Flexible Scheduling
Seasonal Employment
Fixed-Term Contract
French-English Bilingualism

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