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Added 5 mins ago
AT
Service Writer / CSR
Alamo Turbocharger Services Inc.
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
We are currently seeking an energetic and motivated individual to join our inside sales team as a Service Writer / Customer Service Representative on a full-time, permanent basis in our…
Added 5 mins ago
PT
Service Coordinator
Paladin Technologies
Toronto, ON
- Full-time
The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to…
Added 5 mins ago
B
Manager, Portfolio Management Group, Private Wealth
BMO
Toronto, ON
- Full-time
Added 5 mins ago
RS
Field Sales Setter / BDR
Red Seal Fire Protection
Windsor, ON
- Full-time
…Sarnia-Lambton safe and compliant. We install, inspect and service sprinklers, fire alarm systems, fire pumps and extinguishers. We've grown fast since 2020 because we show up, we're easy…
Added 5 mins ago
C
Specialist Marketing
CN
Brampton, ON
- Full-time
Added 5 mins ago
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Senior Operations Analyst
TD
Burlington, ON
- Full-time
Added 5 mins ago
UI
Customer service representative Human Resources
UAP Inc.
Montreal, QC
- $40,600 to $61,000 CAD / year
- Full-time
Are you passionate about customer service and eager to play a key role in the employee experience? Do you enjoy solving problems, providing solutions, and working in a collaborative…
Added 5 mins ago
UI
Customer service representative Human Resources (Contract 1 year)
UAP Inc.
Montreal, QC
- $40,600 to $61,000 CAD / year
- Full-time
Are you passionate about customer service and eager to play a key role in the employee experience? Do you enjoy solving problems, providing solutions, and working in a collaborative…
Added 8 mins ago
C
Technical Analyst
Co-operators
Moncton, NB · Guelph, ON · Toronto, ON · Mississauga, ON · Burlington, ON · Regina, SK · Calgary, AB
- Full-time
Added 8 mins ago
W
Parts Representative
Wajax
Mount Pearl, NL
- Full-time
As a key member of the Wajax team the Parts & Service Technician is responsible for performing a wide variety of duties related to the timely delivery of parts, supplies and materials for…
Added 8 mins ago
W
Service Administrator
Wajax
Red Deer, AB
- Full-time
Accountable/responsible for the development of service administration and billing for both internal & external customers. Field and respond to customer inquiries.
Added 8 mins ago
M
Représentant, soutien des ventes 10h30 à 19h00 l Sales Support Representative 10:30am to 7:00pm
Medisca
Montreal, QC
- Full-time
Added 8 mins ago
CC
Member Service Representative 1 - Union
Coastal Community
Port Hardy, BC
- Part-time
…to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales and…
Added 8 mins ago
AP
Pest Technician - We'll Train (Base Salary, Commission & Bonus Included)
Abell Pest Control
Langley (District), BC · Langley, BC
- Full-time
Added 8 mins ago
AC
Customer Service Representative
Aston Carter
Calgary, AB
- $22 to $24 CAD / hour
- Contract
Our client is seeking a Customer Service Representative to support customers by handling inbound calls, processing orders, resolving inquiries, and ensuring a positive customer experience.…
Added 8 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Tecumseh, ON
- From $17.95 CAD / hour
- Contract
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of…
Added 20 mins ago
I
Customer Supply Chain Associate
Iovate
Oakville, ON
- $50,000 to $60,000 CAD / year
- Full-time
Added 20 mins ago
IG
Customer Service Representative
Insight Global
Mississauga, ON
- $35 to $42 CAD / hour
- Contract
1-3 years of customer service, order management, or related experience
Added 20 mins ago
I
Seasonal Customer Experience Representative
Indigo
Tecumseh, ON
- $17.95 CAD / hour
- Contract
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of…
Added 20 mins ago
M
Représentant, soutien des ventes 10h30 à 19h00 l Sales Support Representative 10:30am to 7:00pm
Medisca
Montreal, QC
- Full-time
Added 20 mins ago
TT
Mold Maker, Field Service
Top Tier Talent Group
Windsor, ON
- Full-time
Work Arrangement: Field based, primarily at tool shops and customer sites
Added 20 mins ago
MG
Receptionist / Réceptionniste
Maples Group
Montreal, QC
- Full-time
Added 20 mins ago
PT
Project Coordinator
Paladin Technologies
Toronto, ON
- Full-time
Added 22 mins ago
DF
Customer Service Representative
Dot Foods
Ingersoll, ON
- $21.34 to $32.02 CAD / hour
- Full-time
Manage a high volume of customer questions and requests by providing appropriate solutions, ensuring timely and accurate response and resolution.
Added 22 mins ago
B
Senior Manager, Marketing and Commercial Operations
BD
Mississauga, ON
- Full-time
…pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep…

Indigo

Seasonal Customer Experience Representative

Toronto, ON, Canada

$17.95 CAD / hour · Part-time

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Job details

Pay: $17.95 CAD / hour
Job type: Part-time
Apply by: Apr 3, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support daily store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by sharing product stories, connecting customers with products, responding to feedback, and contributing to a safe and positive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent employee and customer experiences. The role requires extended mobility on the sales floor, the ability to lift up to 40 pounds safely, and flexible availability for shifts that may include evenings, weekends, holidays, overnights, and early mornings; French and English bilingualism is required for Québec positions.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Customer Engagement
Product Knowledge
Communication
Adaptability
Flexibility
Teamwork
Health And Safety
Time Management
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Incoming Merchandise
Product Knowledge
Customer Feedback
Sales Floor
Health And Safety
Employee Experience
Flexible Scheduling
Seasonal Employment
Part-Time
Early Morning Shifts
Overnight Shifts
Artificial Intelligence
Diversity, Equity, Inclusion, And Accessibility

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