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Added 6 mins ago
JI
Bus Driver
J.D. Irving, Limited
Saint John, NB
- Part-time
…Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D.…
Added 6 mins ago
JI
Manager, People Development
J.D. Irving, Limited
Saint John, NB
- Full-time
…Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D.…
Added 6 mins ago
JI
Corporate Continuous Improvement Facilitator
J.D. Irving, Limited
Saint John, NB
- Full-time
…Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D.…
Added 6 mins ago
EC
Développeur(euse) QA / QA Developer
Eaton Corporation
Brossard, QC
- Full-time
…basé au Centre d'Innovation des Amériques d’Eaton à Brossard (Québec) et offre des opportunités de travail hybride, ainsi que des avantages sociaux dès le premier…
Added 18 mins ago
P&
Stage - Hiver 2027-Stagiaire Technicien en Instrumentation/Internship - Winter 2027-Instrumentation Technician
Pratt & Whitney
Longueuil, QC
- Full-time
…aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des moteurs d’aéronefs de nouvelle génération qui propulsent la plus grande…
Added 20 mins ago
EL
ELYSIS - Stagiaire Industrialisation équipement de production/ Industrisalization Intern (Hiver 2027)
ELYSIS LP
Montreal, QC
- Full-time
…afin de créer la coentreprise ELYSIS avec le gouvernement du Québec. Bénéficiant du soutien du gouvernement du Canada et d’Apple, la technologie progresse et elle est actuellement conçue…
Added 20 mins ago
EL
ELYSIS - Conseiller Sénior Technologie réfractaire/ Sr Refractory Technology Specialist
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Saguenay, QC
- Full-time
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Added 20 mins ago
RT
Adjoint(e) exécutif(ve) / Executive Assistant
Rio Tinto
Montreal, QC
- Full-time
Occupez un poste permanent basé à Montréal (Québec), au sein d’un environnement de travail collaboratif et performant.
Added 20 mins ago
SI
Representative, Customer Service
Saputo Inc.
Montreal, QC
- Part-time
…in writing, with colleagues or other stakeholders located in Québec, elsewhere in Canada, or across North…
Added 20 mins ago
CA
Agent Logistique / Logistics Agent
Collins Aerospace
Mirabel, QC
- Full-time
Collins Aerospace is currently looking for A Logistic Agent in Mirabel Quebec
Added 20 mins ago
WI
Senior Actuarial Analyst - Corporate Actuarial - Reserving (All Levels)
Wawanesa Insurance
Toronto, ON · North York, ON
- Other
…(North York), ON; Kitchener, ON; Ottawa, ON; Montreal, QC; Quebec City, QC, Moncton, NB; Dartmouth;…
Added 21 mins ago
C
Financial Advisor CIRO-MFD/AMF
CIBC
Burlington, ON
- Full-time
You’re a certified professional (Quebec). You have current accreditation and good standing in AMF licensing; Successful completion of Canadian Investment Funds Course (CIFC) or the Canadian…
Added 21 mins ago
C
Financial Advisor - CIRO-ID (Urban)
CIBC
Hamilton, ON · Waterdown
- Full-time
You’re a certified professional (Quebec). You have current accreditation and good standing in AMF licensing; Successful completion of Canadian Investment Funds Course (CIFC) or the Canadian…
Added 21 mins ago
Seasonal Retail Sales Associate, Metropolis At Metrotown
Bell
Burnaby, BC
Adequate knowledge of French is required for positions in Quebec.
Added 21 mins ago
Retail Sales Associate, Hillside Shopping Centre, Future Opportunities
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Nanaimo, BC
Adequate knowledge of French is required for positions in Quebec.
Added 21 mins ago
Senior Manager, ServiceNow Platform Delivery & Transformation
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Added 35 mins ago
P&
Gestionnaire de comptes, Services de pièces de rechange / Account Manager, Spare Parts Services
Pratt & Whitney
Longueuil, QC
- Full-time
…aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des moteurs d’aéronefs de nouvelle génération qui propulsent la plus grande…
Added 35 mins ago
BG
Directeur- Gouvernance Fonds Mutuel
BMO Groupe financier
Montreal, QC
- Full-time
Added 35 mins ago
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Structural Engineer, Building
Stantec
Longueuil, QC
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…your expertise to work on a wide variety of projects across Québec. Based out of our Montréal, Laval, Trois-Rivières, Québec City, or Longueuil office, you will collaborate with project…
Added 35 mins ago
S
Structural Designer, Buildings
Stantec
Laval, QC
- Full-time
…put your expertise to work on a wide range of projects across Québec. Based in one of our offices in Montréal, Laval, Trois-Rivières, Québec City, or Longueuil, you will collaborate with…
Added 35 mins ago
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Structural Engineer, Building
Stantec
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- Full-time
…your expertise to work on a wide variety of projects across Québec. Based out of our Montréal, Laval, Trois-Rivières, Québec City, or Longueuil office, you will collaborate with project…
Added 35 mins ago
S
Structural Engineer, Building
Stantec
Montreal, QC
- Full-time
…your expertise to work on a wide variety of projects across Québec. Based out of our Montréal, Laval, Trois-Rivières, Québec City, or Longueuil office, you will collaborate with project…
Added 35 mins ago
S
Structural Designer, Buildings
Stantec
Longueuil, QC
- Full-time
…put your expertise to work on a wide range of projects across Québec. Based in one of our offices in Montréal, Laval, Trois-Rivières, Québec City, or Longueuil, you will collaborate with…
Added 35 mins ago
S
Structural Designer, Buildings
Stantec
Montreal, QC
- Full-time
…put your expertise to work on a wide range of projects across Québec. Based in one of our offices in Montréal, Laval, Trois-Rivières, Québec City, or Longueuil, you will collaborate with…
Added 35 mins ago
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Technicien(ne) comptable/ Accounting technician
FCNQ-Ilagiisaq
Baie-D'Urfé, QC
- Full-time
…Reconnue comme partenaire « privilégié et exclusif » d’Hydro-Québec, Tarquti a franchi une étape majeure le 13 mai dernier en signant ses premiers contrats d’approvisionnement en…

Indigo

Seasonal Customer Experience Representative

Saskatoon, SK, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Apr 4, 2027
Posting language: English
Posted: Oct 6, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories - big and little - connect us. Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best
We Will Be Customer Centric
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Ensure Visual Standards are followed and maintained
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.

WELCOME HOME

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Create a welcoming store environment and connect with customers by sharing product stories and curating selections suited to their needs. Maintain visual standards, stay informed about products and promotions, support health and safety, and contribute feedback and ideas to improve the customer and employee experience.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for varied shifts; French and English bilingualism is required in Québec.

Skills

Customer Service
Retail Sales
Customer Engagement
Product Storytelling
Product Curation
Communication
Adaptability
Flexibility
Teamwork
Accountability
Feedback
Health And Safety
Visual Merchandising
Continuous Learning

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Sales Floor
Product Knowledge
Product Promotions
Product Storytelling
Product Curation
Visual Standards
Visual Merchandising
Employee Experience
Customer Feedback
Health And Safety
Flexible Scheduling
Physical Mobility
Safe Lifting
Teamwork
Continuous Feedback
Self-Development
Diversity And Inclusion
Artificial Intelligence

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