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Added 30 mins ago
C
Principal SerDes System/DSP Design Engineer
Ciena
Ottawa, ON
- $126,100 to $201,500 CAD / year
- Full-time
…IMDD systems to power tomorrow’s networks. Our engineering team lives at the intersection of high-performance DSP design, system modeling, and optical…
Added 30 mins ago
E1
Entry-Level English Teacher
English 1
ON · Ontario, Canada
- Full-time
- Deliver high-energy lessons using English 1’s award-winning curriculum and digital tools.
Added 30 mins ago
E1
Entry-Level English Teacher
English 1
BC · British Columbia, Canada
- Full-time
- Deliver high-energy lessons using English 1’s award-winning curriculum and digital tools.
Added 30 mins ago
E1
Entry-Level English Teacher
English 1
Mississauga, ON
- Full-time
- Deliver high-energy lessons using English 1’s award-winning curriculum and digital tools.
Added 30 mins ago
E1
Entry-Level English Teacher
English 1
Ottawa, ON
- Full-time
- Deliver high-energy lessons using English 1’s award-winning curriculum and digital tools.
Added 45 mins ago
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Account Executive, Expansion - L1
Gorgias
Toronto, ON
- Full-time
The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas…
Added 45 mins ago
M
Optical Systems Engineer - LiDAR and Laser Ranging
Mechasys
Montreal, QC
- Full-time
At Mechasys , our XR Projector projects digital construction plans at 1:1 scale directly onto the job site, with millimetre precision and no guesswork. We merge optics, software, and…
Added 1 hour ago
LG
Graphic Designer
Lovehoney Group
Ottawa, ON
- Full-time
…Americas, your focus will be on creating high-quality print and digital assets that bring our brands and marketing campaigns to life across the Americas. In this role, you will combine your…
Added 1 hour ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 1 hour ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 1 hour ago
NB
Senior DevOps Integrator
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior DevOps Integrator in the Software Engineering – Developer Experience team at National Bank means acting as a specialist in integrating and operating DevOps platforms…
Added 1 hour ago
IC
Supervisor, Drill & Blast Operations- EN
IAMGOLD Corporation
Gogama, ON
- Full-time
Previous exposure to lean and multi-disciplinary team leadership is desirable, but not essential.
Added 1 hour ago
E1
English Second Language Teacher | ESL Teacher
English 1
Mississauga, ON
- Full-time
- Deliver engaging lessons using English 1’s award-winning curriculum and digital tools.
Added 1 hour ago
E1
English Second Language Teacher | ESL Teacher
English 1
Mississauga, ON
- Full-time
- Deliver engaging lessons using English 1’s award-winning curriculum and digital tools.
Added 1 hour ago
E1
Hiring Now! Teach English Overseas with Full Training, Visa Sponsorship & Career Support
English 1
Brampton, ON
- Full-time
Deliver engaging lessons using English 1’s award-winning curriculum and digital tools.
Added 1 hour ago
E1
Hiring Now! Teach English Overseas with Full Training, Visa Sponsorship & Career Support
English 1
Kamloops, BC
- Full-time
Deliver engaging lessons using English 1’s award-winning curriculum and digital tools.
Added 1 hour ago
E1
Entry-Level English Teacher
English 1
Bowmanville, ON
- Full-time
- Deliver high-energy lessons using English 1’s award-winning curriculum and digital tools.
Added 1 hour ago
E1
Hiring Now! Entry-Level English Teacher (ESL) | No Experience Needed
English 1
Brampton, ON
- Full-time
Deliver engaging lessons using English 1’s award-winning curriculum and digital tools.
Added 1 hour ago
E1
Hiring Now! Entry-Level English Teacher (ESL) | No Experience Needed
English 1
North Vancouver, BC
- Full-time
Deliver engaging lessons using English 1’s award-winning curriculum and digital tools.
Added 1 hour ago
E1
Entry-Level English Teacher
English 1
BC · West Vancouver, BC
- Full-time
- Deliver high-energy lessons using English 1’s award-winning curriculum and digital tools.
Added 2 hours ago
L
Senior Technology Manager - Security Engineering and Architecture
lululemon
Vancouver, BC
- Full-time
…rapidly evolving enterprise. You will lead a multidisciplinary team of security architects and engineers responsible for Security Architecture, Endpoint Security, Attack Surface Management,…
Added 2 hours ago
Strategic Partner Manager, Data Strength, Global Channel Partners
Google
Toronto, ON
Experience managing agreements or partnerships with digital agencies, consulting firms, or professional services partners in a channel sales or partner ecosystem model.
Added 2 hours ago
ES
AI Architect
EPAM Systems
Canada
- Full-time
Build proofs of concept and reference implementations when, and only when, a decision needs evidence or a team needs an example of "good"
Added 3 hours ago
R
Back End Developer
RemitBee™
Mississauga, ON
- $60,000 to $90,000 CAD / year
- Full-time
…provide services like currency exchange, bill payments, and digital wallets to simplify and enhance the financial…

Indigo

Seasonal Customer Experience Representative

AB, Canada
Edmonton, AB, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Apr 4, 2027
Posting language: English
Posted: Oct 6, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving stock, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create a welcoming customer experience by engaging shoppers, sharing product stories, curating product selections, and contributing to a safe and positive store environment.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods of mobility on the sales floor, the ability to lift items up to 40 pounds safely, and availability for flexible shifts including evenings, weekends, holidays, overnights, and early mornings; French-English bilingualism is required for positions in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Knowledge
Customer Engagement
Communication
Adaptability
Flexibility
Teamwork
Health And Safety
Time Management
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Shelving
Incoming Merchandise
Receiving
Merchandising Standards
Product Collections
Product Knowledge
Customer Engagement
Health And Safety
Employee Experience
Flexible Scheduling
Seasonal Employment
Fixed-Term Contract
Artificial Intelligence

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