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Added 23 mins ago
HM
Diagnostic Radiology
Health Match BC
Kamloops, BC
- Full-time
The Medical Imaging department at Royal Inland Hospital is a collaborative team of 9 radiologists and 1 nuclear medicine physician, providing comprehensive services in x-ray, fluoroscopy,…
Added 24 mins ago
R
Client Advisor
RBC
Conception Bay South, NL
- Part-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 24 mins ago
R
Client Advisor
RBC
Mount Pearl, NL
- Part-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 24 mins ago
S
Seasonal Retail Sales Consultant - Part Time - St. Bruno, QC
Swarovski
Montreal, QC
- Part-time
Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction…
Added 39 mins ago
B
Co-op or Intern, US Corporate Tax Services (January 2027) Edmonton or Calgary
BDO
Calgary, AB · AB
- Full-time
Our Edmonton & Calgary offices are looking for a 4 or 8-month Co-op or Intern Student to join the US Corporate Tax team starting in January 2027. This is a net new role and responsibilities…
Added 39 mins ago
PH
Magnetic Resonance Imaging Supervisor S3C
Providence Healthcare
Vancouver, BC
- Temporary
We are seeking a Magnetic Resonance Imaging Supervisor to join our team! This individual will report to the Manager or Site Coordinator and will:
Added 39 mins ago
GD
GARAGE - Assistant Manager - Avalon Mall
Groupe Dynamite, Inc Garage
St. John's, NL
- Full-time
…each customer, while leading and inspiring a high performing team to drive operational efficiency and traffic on the sales floor and through digital platforms. You play an important role in…
Added 39 mins ago
GD
DYNAMITE - Assistant Manager - Bayshore Shopping Centre
Groupe Dynamite, Inc Garage
Ottawa, ON · Nepean, Ontario
- Full-time
…each customer, while leading and inspiring a high performing team to drive operational efficiency and traffic on the sales floor and through digital platforms. You play an important role in…
Added 39 mins ago
FL
Assistant Manager
Foot Locker
Toronto, ON
- Full-time
…supports the Store Manager in driving sales results, coaching the team, and keeping the store running strong; day in and day…
Added 53 mins ago
AH
Operational Clinical Informatics Lead
Alberta Health Services
Red Deer, AB
- Temporary
The Clinical Operations Informatics Office (COIO) Operational Informatics team provides coordinated, consistent, and sustainable informatics support across Urban and Rural Acute Care,…
Added 53 mins ago
RF
Program Coordinator
RISC Foundation (Risk and Insurance Studies Centre)
Toronto, ON
- Contract
We are seeking a motivated and qualified individual to join our team in a full-time, hybrid position as Program Coordinator for the Risk Education and Literacy (REaL) program, which is an…
Added 53 mins ago
NS
Graphic Designer
Normh Studio
Toronto, ON
- Full-time
…values strong visual communication and creative problem-solving. Team members collaborate across disciplines to deliver design solutions that support marketing, product, and brand…
Added 54 mins ago
EC
Technical Director, Geotechnical
EnGlobe Corp.
Toronto, ON · Etobicoke, Ontario
- Full-time
You will play an important role in a dynamic and passionate team, collaborating on a variety of projects of all sizes and scopes in the environment, renewable energies, hydroelectricity,…
Added 54 mins ago
AM
Sr. Manager - RTL Design Manager
Advanced Micro Devices, Inc
Markham, ON
- Full-time
We are seeking a highly motivated Silicon RTL Design Manager to join the Security IP (SECIP) Design team. The team is responsible for the architecture, design, implementation, and…
Added 54 mins ago
AM
IOHUB Design Verification Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
The AMD NBIO (North Bridge I/O) team delivers industry-leading, high-performance interconnect IP for AMD products, including discrete GPUs, machine learning products, APUs, servers, and…
Added 54 mins ago
G
Claims Handler
Gallagher
BC · Surrey, British Columbia
- Full-time
We are currently looking for a fulltime in office Claims Handler to join our WBI Home Warranty team in our Surrey office. In this role, you will be responsible for investigating and…
Added 56 mins ago
ML
FT Organizational Change Management Lead - ERP Modernization
Manitoba Liquor and Lotteries
Winnipeg, MB
- $88,587.2 to $119,475.2 CAD / year
- Full-time
- On-site
…strategies for enterprise-wide initiatives, with a strong focus on digital transformation and IT modernization projects. Identify costing related to change management activities as…
Added 1 hour ago
V
Financial Services Representative - Blundell Centre (6-Month Contract)
Vancity
Richmond, BC
- Full-time
…of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply…
Added 1 hour ago
OP
Business manager - sales and advertising
Offshore Performance Marine Inc.
Innisfil, ON
- $70,000 to $90,000 CAD / year
- Full-time
- On-site
Added 1 hour ago
B
Senior Associate, Building Electrical
BPA
Toronto, ON
- Full-time
BPA is more than an engineering firm - it’s a passionate team shaping the buildings and infrastructure of tomorrow. With offices across Canada, our expertise in sustainable design and…
Added 1 hour ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Oversee the Finance team, including financial planning, reporting, accounts payable, accounts receivable, payroll coordination, and other assigned finance functions.
Added 1 hour ago
A
Senior Manager, AI Strategy & Business Development
Avanade
Toronto, ON
- Full-time
Added 1 hour ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 1 hour ago
Talent Acquisition Specialist (Contract)
BIMM
Toronto, ON
…creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We’ve helped our clients implement fully integrated CRM customer…
Added 1 hour ago
KI
Co-op/Intern Sales Operations
Kinaxis Inc.
Ottawa, ON
- Internship
In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ…

Indigo

Seasonal Customer Experience Representative

Burlington, ON, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Apr 4, 2027
Posting language: English
Posted: Oct 6, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create a welcoming customer experience by engaging shoppers, recommending products, sharing product stories, and contributing to a safe and positive store environment.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods of mobility on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for evenings, weekends, holidays, overnights, or early mornings; French and English are required for positions in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Customer Engagement
Product Storytelling
Adaptability
Flexibility
Communication
Teamwork
Health And Safety
Time Management
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Incoming Merchandise
Product Shelving
Customer Engagement
Product Collections
Product Knowledge
Customer Feedback
Employee Experience
Health And Safety
Flexible Scheduling
Early Mornings
Overnight Shifts
Physical Mobility
Lifting Up To 40 Pounds
Bilingualism

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