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Added 12 mins ago
AC
Ramp Agent (Station Attendant) – Airport - Full-Time
Air Canada
St. John's, NL
- Full-time
…the standard health, dental and pension. We want to give you support across all areas of your lifestyle – from your finances with our annual profit sharing award, to your mental…
Added 12 mins ago
U
Route Service Representative - UniFirst Canada
UniFirst
Regina, SK
- Full-time
Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.
Added 25 mins ago
GL
Warehouse Supervisor
Gay Lea Foods
Calgary, AB
- Full-time
…and accurate loading and unloading of transport trucks and support of plant manufacturing, operations and optimizing warehouse and logistics processes through effective use of the Warehouse…
Added 25 mins ago
TH
Overnight Freight Associate Part Time - TORONTO YORKDALE
The Home Depot Canada
Toronto, ON
- Part-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 25 mins ago
TH
Overnight Freight Team Part Time (AURORA)
The Home Depot Canada
Aurora, ON
- Part-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 25 mins ago
CN
Niagara Airbus Night Dispatcher
CAA Niagara
Niagara Falls, ON
- Full-time
…and ensuring timely, efficient, and safe service delivery in support of a 24/7 operating…
Added 25 mins ago
TH
Order Picker Full-Time - 7065 South Common
The Home Depot Canada
AB · Edmonton, AB
- Full-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 25 mins ago
TH
Lot Associate Full -Time - 7050 Spruce Grove
The Home Depot Canada
Spruce Grove, AB
- Full-time
Working within a flexible schedule that may include evening and weekends.
Added 38 mins ago
CE
Seasonal Courier
Coastal Elite Pro
St. Catharines, ON
- Temporary
Additional Details: This is a seasonal, up to 12-week position with multiple shifts, including weekends; pay rate is $23.28; candidates must meet driving requirements and be able to…
Added 38 mins ago
CE
Driver
Coastal Elite Pro
St. Catharines, ON
- Temporary
Additional Requirements: Ability to work flexible shifts, including weekends; adhere to safety and operational procedures; possess a clean driving record; demonstrate proficiency with…
Added 41 mins ago
Stock Keyholder, FT (5AM-2PM)
Under Armour
Moncton, NB
Coach, train and support teammates in merchandise handling
Added 56 mins ago
P
Store Manager- Upper Canada Mall
Pandora
Newmarket, ON
- Full-time
Dream and embrace adventure! A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. This can include standing for extended periods, ability to…
Added 56 mins ago
KT
Tire Technician
Kal Tire
Squamish, BC
- Temporary
As a Tire Technician, you’ll support the day-to-day service work in the shop, installing, repairing, and maintaining tires while helping keep operations running smoothly. This is a…
Added 56 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Saskatoon, SK
- Part-time
Ability to work flexible shifts which may include nights and weekends
Added 56 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Ability to work flexible shifts which may include nights and weekends
Added 56 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Gananoque, ON
- Part-time
Ability to work flexible shifts which may include nights and weekends
Added 56 mins ago
Route Service Sales Representative (4-Day Workweek)
Cintas
Hamilton, ON
…regulations. The vast majority of RSSRs work 4 days per week and no…
Added 56 mins ago
LC
Grocery Clerk Part Time Night Greenlight Requisition
Loblaw Companies Limited
Vaughan, ON
- Part-time
Flexibility to work a variety hours which may include days, evenings, and weekends
Added 56 mins ago
LC
Produce Clerk Part Time Afternoon Greenlight Requisition
Loblaw Companies Limited
Edmonton, AB
- Part-time
Flexibility to work a variety of departments and hours which may include days, evenings, and weekends
Added 56 mins ago
LC
Grocery Clerk Part Time Day Greenlight Requisition
Loblaw Companies Limited
London, ON
- Part-time
Flexibility to work a variety hours which may include days, evenings, and weekends
Added 1 hour ago
FB
Central - Assistant Warehouse Manager
Farm Boy Inc.
Mississauga, ON
- $65,000 to $71,500 CAD / year
- Full-time
Flexibility to support a dynamic schedule, including evenings, weekends, and holidays as required.
Added 1 hour ago
TH
Overnight Freight Team Part Time (AURORA)
The Home Depot
Canada
- Part-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Atholville, NB
- Full-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 1 hour ago
FB
Central - Assistant Warehouse Manager
Farm Boy Inc.
Mississauga, ON
- $65,000 to $71,500 CAD / year
- Full-time
Flexibility to support a dynamic schedule, including evenings, weekends, and holidays as required.
Added 1 hour ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Kamloops, BC
- Full-time
Maintains department features to support merchandising standards and promotional execution.

Indigo

Seasonal Customer Experience Representative

Stratford, ON, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Apr 4, 2027
Posting language: English
Posted: Oct 6, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create a welcoming customer experience by engaging shoppers, recommending curated products, sharing product stories, and contributing to a safe and positive store environment.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods of mobility on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for evenings, weekends, holidays, overnights, or early mornings; French and English bilingualism is required for positions in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Storytelling
Customer Engagement
Adaptability
Flexibility
Communication
Health And Safety
Teamwork
Time Management
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Incoming Merchandise
Customer Engagement
Product Collections
Product Knowledge
Customer Feedback
Health And Safety
Employee Experience
Flexible Scheduling
Seasonal Employment
Part-Time
Physical Lifting
French-English Bilingualism
Artificial Intelligence

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