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Added 2 mins ago
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Pet Groomer & Salon Trainer
PetSmart
AB · Edmonton, AB
- Full-time
PetSmart’s Salon Experience Lead (Groomer & Salon Trainer) is responsible for providing exceptional service to pet parents and supporting a high performing team while upholding the…
Added 3 mins ago
Assistant Manager
Lammle's Western Wear Ltd
Calgary, AB
You are motivated by achieving results, exceeding business objectives and goals, and delivering exceptional customer service in a retail environment. As a leader, you foster an environment…
Added 3 mins ago
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Digital Experience Specialist - Temporary
ARC'TERYX
North Vancouver, BC
- Full-time
- Temporary
…UX copywriting process and create workflows to effectively support our design and development…
Added 3 mins ago
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Auction Operations Crew Member- Part-Time
RBGlobal
Lethbridge, AB
- Part-time
…responsibilities, including but not limited to equipment handling, customer service, driving, site upkeep, and auction-day support. This position requires flexibility, teamwork, and a…
Added 3 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Saskatoon, SK
- Full-time
3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
Added 15 mins ago
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Retail merchandiser
Aline Greeting Cards
Pincher Creek, AB
- Full-time
Added 15 mins ago
TG
Shop Manager
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Winnipeg, MB
- Full-time
Exceptional Customer Service Skills - can you go above and beyond for every guest, every time
Added 15 mins ago
MP
Kitchen Assistant
Metropolitan Pub Company
Manchester, NS
- Full-time
As a Kitchen Assistant, you’ll play a key part in the kitchen ensuring a busy service runs smoothly. You’ll make sure everything is well stocked, clean, and the team around you have…
Added 17 mins ago
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Educateur Temps Partiel | Place Ste-Foy
lululemon
Quebec, QC
- Part-time
…organisation. Les éducateurs sont des experts dans la création d'un service à la clientèle de première classe, autrement dit d'une expérience-invité, dans nos magasins de détail. Ils sont…
Added 17 mins ago
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Educateur Temps Plein | Place Ste-Foy
lululemon
Quebec, QC
- Full-time
…organisation. Les éducateurs sont des experts dans la création d'un service à la clientèle de première classe, autrement dit d'une expérience-invité, dans nos magasins de détail. Ils sont…
Added 17 mins ago
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Educator | Vaughan Mills
lululemon
Vaughan, ON
- Part-time
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are…
Added 17 mins ago
MI
Produce Clerk - Part Time
Metro Inc.
Ottawa, ON
- Part-time
Answer customer inquiries and address concerns.
Added 17 mins ago
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Service Clerk - Part Time
Metro Inc.
Ottawa, ON
- Part-time
…streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO's Talent…
Added 17 mins ago
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Seafood Clerk - Part Time
Metro Inc.
Ottawa, ON
- Part-time
…enjoy working with fresh products and providing exceptional customer service. If you thrive in a fast-paced environment and care about food quality, we want you on our…
Added 17 mins ago
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Meat Cutter - Full Time
Metro Inc.
Ottawa, ON · Nepean, ON
- Full-time
…streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO's Talent…
Added 17 mins ago
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Commercial Electrician - Thunder Bay, ON
Top Tier Talent Group
Thunder Bay, ON
- Full-time
Have excellent customer service and communication skills, and the ability to build collaborative relationships with clients and internal BFG staff
Added 17 mins ago
CG
Inside Sales Representative
Consolidated Gypsum Supply Ltd.
Calgary, AB
- Full-time
Strong communication, customer service, and problem-solving skills.
Added 18 mins ago
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Assistant Team Leader, Wine, Spirits, and Beer
Co-op
Shellbrook, SK
- Full-time
You are looking for a career in Retail Store Operations and Customer Service and meet the following:
Added 18 mins ago
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Warehouse Clerk
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Prince George, BC
- Full-time
Able to work in a fast-paced environment, delivering customer service that goes that extra mile
Added 18 mins ago
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Part-Time Hardware Clerk I
Co-op
North Battleford, SK
- Part-time
Provide safe, courteous, efficient, and customer-focused service in our Hardware Department.
Added 18 mins ago
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Part-Time Project Service Clerk I
Co-op
North Battleford, SK
- Part-time
Provide safe, courteous, efficient and customer-focused service in our Lumber Department.
Added 18 mins ago
Commercial Sales Associate
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Have at least one (1) year of experience working in a delivery, retail, or customer service position
Added 18 mins ago
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Part Time Flex Sales Associate
Pandora
Montreal, QC · Anjou, QC
- Part-time
…most (peak hours) to deliver incredible fan experiences and support store…
Added 18 mins ago
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Royal Canin Pet Ambassador – EVENT
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- Part-time
Support recommendations driving special projects as required.
Added 18 mins ago
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Royal Canin Pet Ambassador – EVENT
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Support recommendations driving special projects as required.

Indigo

Seasonal Customer Experience Representative

Charlottetown, PE, Canada

$17 CAD / hour · Part-time

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Job details

Pay: $17 CAD / hour
Job type: Part-time
Apply by: Apr 4, 2027
Posting language: English
Posted: Oct 6, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, sharing product stories, curating product selections, and contributing to a safe and positive store environment.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent employee and customer experiences. The role requires extended periods on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability; French and English bilingualism is required for positions in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Knowledge
Customer Engagement
Adaptability
Flexibility
Communication
Teamwork
Health And Safety
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Receiving Merchandise
Product Processing
Product Knowledge
Customer Engagement
Product Curation
Health And Safety
Flexible Scheduling
Seasonal Employment
Part-Time Employment

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