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Added 5 mins ago
WM
Associate Director, Fundraising
Windmill Microlending
Calgary, AB · Toronto, ON
- $110,000 to $120,000 CAD / year
…the Associate Director, Fundraising will contribute to the development and execution of the strategic objectives of the major giving program. They will be critical in driving Windmill’s…
Added 5 mins ago
FN
Customer Service Representative
First Nations Bank of Canada
Saskatoon, SK
- $42,092 to $60,612 CAD / year
- Full-time
Customer Service Representative, Saskatoon, SK
Added 20 mins ago
BC
Sales Development Representative (SDR)
Boast Capital LP
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
As a Sales Development Representative at Boast, you’ll play a key role in helping innovative companies access funding for the research and development work they are already doing.
Added 20 mins ago
AI
Appointment Coordinator/Service Reception - Audi Winnipeg
AutoCanada Inc.
Winnipeg, MB
- $17.5 to $20 CAD / hour
- Full-time
As a BDC Service Representative in our bustling dealership, you will be the first point of contact for many of our valued customers, playing a crucial role in delivering exceptional…
Added 20 mins ago
AI
Sales Associate - Audi Windsor
AutoCanada Inc.
Windsor, ON
- $65,000 to $115,000 CAD / year
- Full-time
The Automotive Sales Representative interacts with
Added 1 hour ago
A
Représentant(e) des ventes- Grands comptes (CHASSEUR)/Senior Sales Representative, Up Market Accounts (Hunter)
ADP
Montreal, QC
- Full-time
Added 2 hours ago
TA
Sales Representative
The Acquisition Group
Langley (District), BC
- Full-time
…people-focused individuals to represent TELUS through direct sales. If you're motivated by growth, enjoy working with people, and want a role where your performance creates real…
Added 2 hours ago
U
Route Trainee - UniFirst Canada
UniFirst
Clairmont, AB
- Full-time
…and preparing to transition into a full-time Route Service Representative (RSR) role. You’ll assist with deliveries, service, and route coverage while learning multiple customer accounts.…
Added 3 hours ago
M
Directeur(trice) développement des affaires
Mirego
Montreal, QC · Quebec, QC
- Full-time
- You have a minimum of 5 years of experience in business development, prospecting, or sales within the digital services sector.
Added 3 hours ago
HS
Customer Service Representative / Inside Sales
Hercules SLR
NS · Dartmouth, NS
- Full-time
We are looking for a full time Customer Service Representative/Inside Sales to join our team in our Stellar Industrial branch located in Dartmouth, NS. Our ideal candidate will represent…
Added 3 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 3 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Marc-des-Carrières, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 3 hours ago
NB
Banking Advisor
National Bank of Canada
Beloeil, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 3 hours ago
NB
Banking Advisor
National Bank of Canada
Longueuil, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 3 hours ago
NB
Banking Advisor
National Bank of Canada
Boisbriand, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 3 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Boucherville, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 4 hours ago
CG
Lead, Operations
Canada Goose
Ottawa, ON · Rideau Centre
- Full-time
…team member become a highly accountable and effective brand…
Added 4 hours ago
B
Customer Service Representative
Brenntag
Canada / Goreway
- Full-time
The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is responsible for…
Added 4 hours ago
D
Client Financial Services Agent
Desjardins
Quebec, QC · Saint-Augustin, QC · Caisse Desjardins de Cap-Rouge – Saint-Augustin
- Full-time
Seize business opportunities and participate in sales development initiatives
Added 4 hours ago
C
Financial Services Representative - Universal Banker - Beaconsfield, QC
CIBC
Beaconsfield, QC · Saint-Louis, QC
- Full-time
…meaningful difference in our clients' lives. As a Financial Services Representative - Universal Banker, you’ll proactively engage with clients and leverage CIBC’s best-in-class mobile and…
Added 4 hours ago
C
Associate Investment Advisor CIBC Wood Gundy (Commission only)
CIBC
London, ON
- Full-time
…tolerances. You will be engaged in all marketing and business development activities which are designed to facilitate the accumulation of assets, by identifying, attracting, and converting…
Added 4 hours ago
C
Financial Services Representative
CIBC
Estevan, SK
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 4 hours ago
Equipment Service Support - Harvesting Heads
Tigercat | MacDonald Steel
Kamloops, BC · Prince George, BC · Williams Lake, BC · BC
Tigercat Industries Inc. is looking for a highly motivated, driven, and organized Product Support Representative for Harvesting Heads, covering British Columbia.
Added 5 hours ago
PF
E-Commerce Lead
Pierre Fabre Laboratories
Brossard, QC · Canada - Brossard
- Full-time
3-5 years in commercial / sales / KAM / trade marketing roles
Added 5 hours ago
HI
Client Care Representative - Auto Associate
HUB International
Duncan, BC
- Full-time
A self-starter mentality with a strong drive to exceed performance and sales goals

Indigo

Seasonal Customer Experience Representative

Markham, ON, Canada

$17.6 CAD / hour · Part-time

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Job details

Pay: $17.6 CAD / hour
Job type: Part-time
Apply by: Apr 4, 2027
Posting language: English
Posted: Oct 6, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, sharing product stories, curating collections, and contributing to a safe and positive store environment.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for evenings, weekends, holidays, overnights, and early mornings; French-English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Knowledge
Customer Engagement
Communication
Adaptability
Flexibility
Teamwork
Health And Safety
Time Management
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Receiving Merchandise
Product Processing
Customer Engagement
Product Knowledge
Product Collections
Health And Safety
Employee Experience
Flexible Scheduling
Seasonal Employment
Physical Retail
Bilingualism

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