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Added 10 mins ago
LN
Territory Sales Representative
Lambert Nemec Group
Winnipeg, MB
- Full-time
Work collaboratively with internal sales, marketing, product development, planning, customer service, and operations teams to ensure a seamless customer experience.
Added 11 mins ago
A
Retail Sales Representative
Acosta
Victoria, BC
- Part-time
We are currently recruiting a results-oriented Sales and Merchandising Representative to represent our clients.
Added 11 mins ago
T
Part Time Sales Representative | Richmond Centre
TELUS
Richmond, BC
- Part-time
Additional sales incentives like cash prizes, phones, accessories, and trips
Added 26 mins ago
MC
Financial Services Representative - Full Time
Meridian Credit Union
Burlington, ON
- $50,000 to $53,000 CAD / year
- Full-time
As our Financial Services Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…
Added 26 mins ago
HB
Assistant Manager - BOSS Store, St. Bruno
HUGO BOSS Canada, Inc.
Saint-Bruno-de-Montarville, QC
- Other
Lead the team to achieve positive results by supporting top line sales, profit and loss management and inventory control.
Added 26 mins ago
HB
Store Manager - BOSS Store, St Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
- Other
Achieve positive results in top line sales, profit and loss management and inventory control.
Added 39 mins ago
VD
Sales Representative
Visual Defence Inc.
North Bay, ON
- $36,608 to $60,000 CAD / year
- Full-time
- On-site
…business opportunities. Develop reports and proposals as part of sales presentation to illustrate benefits from use of goods or services. Assist in the preparation, review, and coordination…
Added 40 mins ago
B
Purchasing & Inventory Administrator – Head Office
Buckerfield's
Duncan, BC
- Full-time
…locations. Serving as the primary front-desk administrative representative at Buckerfields’ Head Office and working closely with the Purchasing Director, you will be responsible for the…
Added 40 mins ago
NB
Banking Advisor
National Bank of Canada
Mascouche, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 40 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Amherst, QC · Saint-Rémi-d’Amherst, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 40 mins ago
P
Customer Service Representative
Paymentus
Richmond Hill, ON
- $20 to $22 CAD / hour
- Full-time
The Customer Service Representative I is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment…
Added 40 mins ago
CC
Parts Counter Specialist
Crane Carrier (Canada) Limited
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…Aftermarket Truck Parts. This position is responsible for performing sales activities inside the store by providing customer service and developing sales relationships with customers over…
Added 41 mins ago
EA
7-SAR-Outside Sales Technical Representative
Everest Automation
Sarnia, ON
- Full-time
We are currently looking for a candidate for an Outside Technical Sales Representative position (Solution Specialist) for the Sarnia region. The candidate will manage a specific territory…
Added 41 mins ago
CO
Revenue/Customer Service Representative
City of Belleville
Belleville, ON
- $30.22 to $34.73 CAD / hour
- Full-time
Reporting to the Coordinator of Revenue & Customer Service, the Revenue/Customer Service Representative is responsible for processing and reconciliation, customer payments and providing…
Added 56 mins ago
D
Wealth Management Advisor
Desjardins
Disraeli, QC · Caisse Desjardins du Carrefour des lacs
- Full-time
Mutual fund representative certificate – Autorité des marchés financiers
Added 56 mins ago
D
Personal Finance Advisor
Desjardins
Boucherville, QC · Varennes, QC · Verchères, QC · Caisse Desjardins des Patriotes
- Full-time
Mutual fund representative certificate – Autorité des marchés financiers
Added 56 mins ago
D
Personal Finance Advisor
Desjardins
Boucherville, QC · Sainte-Julie, QC · Varennes, QC · Verchères, QC · Caisse Desjardins des Patriotes
- Full-time
Mutual fund representative certificate – Autorité des marchés financiers
Added 56 mins ago
D
Client Financial Services Agent
Desjardins
Disraeli, QC · Caisse Desjardins du Carrefour des lacs
- Full-time
Seize business opportunities and participate in sales development initiatives.
Added 1 hour ago
DE
Business Development Representative
DHL Express
Mississauga, ON
- Full-time
Using our CRM system to qualify prospects by telephone, email, online platforms - Canada-wide B2B sales, no limits on industry
Added 1 hour ago
A
Freight Brokerage Sales Representative
ANDY
Montreal, QC · Pierrefonds, QC
- Full-time
Added 1 hour ago
Route Service Sales Representative (4-Day Workweek)
Cintas
Cambridge, ON
Cintas is seeking a Route Service Sales Representative (4-Day Workweek) to manage and grow customer accounts in the Rental Division. RSSRs drive a truck along an established route and…
Added 1 hour ago
CC
Sales Representative - Facility Services
Cintas Canada
Sudbury, ON
- Full-time
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 1 hour ago
D
Client Financial Services Agent
Desjardins
Gatineau, QC · Caisse populaire Desjardins de Gatineau
- Full-time
Seize business opportunities and participate in sales development initiatives
Added 1 hour ago
RL
Représentant des ventes techniques (Québec City)
Rittal LLC
Quebec, QC
- Full-time
Technical Sales Representative Quebec | Rittal Limited
Added 1 hour ago
BD
Sales development representative
Brokerhouse Distributors Inc.
Burnaby, BC
- $68,000 to $80,000 CAD / year
- Full-time
Oversee the preparation of sales or contracts

Indigo

Seasonal Customer Experience Representative

London, ON, Canada

$17.95 CAD / hour · Part-time

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Job details

Pay: $17.95 CAD / hour
Job type: Part-time
Apply by: Apr 5, 2027
Posting language: English
Posted: Oct 7, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by sharing product stories, connecting customers with relevant products, responding to feedback, and contributing to a safe and supportive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended mobility on the sales floor, the ability to lift items up to 40 pounds safely, and flexible availability for shifts that may include evenings, weekends, holidays, overnights, and early mornings; French and English bilingualism is required for Québec positions.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Knowledge
Customer Engagement
Communication
Adaptability
Flexibility
Teamwork
Accountability
Health And Safety
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Shelving
Incoming Merchandise
Visual Merchandising
Product Collections
Product Knowledge
Customer Feedback
Employee Experience
Health And Safety
Flexible Scheduling
Seasonal Employment
Part-Time
Early Morning Shifts
Overnight Shifts

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