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Added 9 mins ago
GF
Customer Service Representative (Motivator) - Fredericton Uptown Centre
GoodLife Fitness
Fredericton, NB
- Full-time
Who is a Customer Service Representative (Motivator)?
Added 9 mins ago
D
Wealth Management Advisor
Desjardins
Saint-Augustin, QC · Quebec, QC · Caisse Desjardins de Cap-Rouge – Saint-Augustin
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 9 mins ago
D
Personal Finance Advisor
Desjardins
Pont-Rouge, QC · Donnacona, QC · Caisse Desjardins du Centre de Portneuf
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement.
Added 9 mins ago
D
Personal Finance Advisor
Desjardins
Sept-Îles, QC · La caisse populaire Desjardins de Sept-Iles
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
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Wealth Management Advisor
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Quebec, QC · Caisse Desjardins de Limoilou
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement.
Added 9 mins ago
C
Client Associate (IR licensed) Wood Gundy
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Thunder Bay, ON
- Full-time
You’re a certified professional. You have current accreditation and are in good standing as an Investment Representative (IR) with Canadian Investment Regulatory Organization - Investment…
Added 9 mins ago
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Financial Services Representative - Montreal
CIBC
Montreal, QC
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 9 mins ago
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Financial Services Representative
CIBC
Toronto, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
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Customer Service Representative
BMO
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- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 20 mins ago
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Territory Sales Representative
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Calgary, AB
- Full-time
…tobacco. We’re growing fast and looking for a driven Territory Sales Representative to help expand our presence in…
Added 24 mins ago
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Inside Sales, Clover Capital
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- Full-time
…merchants access financing solutions that convert future card sales into working capital. You will focus on inside sales activity that drives revenue growth, expands adoption of Clover…
Added 24 mins ago
MC
Marchandiseur / Merchandiser
Merchandising Consultants Associates
Trois-Rivières, QC
- $18 to $20 CAD / hour
- Contract
…with Canada and the USA’s top brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile…
Added 24 mins ago
Inside Sales Representative
Xerox
Saint John, NB
Join Xerox as a Inside Sales Representative and take ownership of an existing portfolio of SMB and commercial accounts across the United States. This is a growth-focused sales role designed…
Added 24 mins ago
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Automotive Parts Representative
Lordco Auto Parts
Parksville, BC
- $19 to $25 CAD / hour
- Full-time
Provide exceptional customer service experience
Added 24 mins ago
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Automotive Parts Representative
Lordco Auto Parts
Red Deer, AB
- $18 to $23.6 CAD / hour
- Full-time
Provide exceptional customer service experience
Added 38 mins ago
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Seasonal Guest Services Representative - Contract (PT)
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Markham, ON
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To provide exceptional customer service to valued shoppers, community retailers and business partners. The successful candidate must have availability and flexibility to work days,…
Added 38 mins ago
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Business Development Representative
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Calgary, AB
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Added 38 mins ago
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Production Coordinator - Energy Minerals
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Added 48 mins ago
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Representative
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- Part-time
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Added 53 mins ago
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Calgary, AB
5+ years of proven experience in customer service, sales, or account management.
Added 53 mins ago
Membership Services Representative- Durham
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Sudbury, ON · Greater Sudbury, ON
Under the leadership of the Supervisor of Membership Services, the Membership Services Representative is responsible for all membership data entry, financial payments, and course…
Added 53 mins ago
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DZ Route Driver
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Brampton, ON
- Full-time
Safety-Kleen, a Clean Harbors Company, in Brampton, ON is seeking a Sales and Service Representative (SSR) to join their safety conscious team! The SSR will be responsible for both daily…
Added 1 hour ago
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Personal Finance Advisor
Desjardins
Montreal, QC · Caisse Desjardins de l'Éducation
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 1 hour ago
D
Personal Finance Advisor
Desjardins
Quebec, QC · Caisse Desjardins de Sillery-Saint-Louis-de-France
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 1 hour ago
D
Wealth Management Advisor
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Sept-Îles, QC
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Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement

Indigo

Seasonal Customer Experience Representative

AB, Canada
Edmonton, AB, Canada

Part-time

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Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Apr 5, 2027
Posting language: English
Posted: Oct 7, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract ending January 16, 2027.

WHAT YOU’LL DO

Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Create a welcoming store environment, connect with customers, and use product stories and curated selections to enhance their experience. Stay informed about products and promotions, support health and safety, respond to feedback, and contribute ideas and feedback to improve the employee and customer experience.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for evenings, weekends, holidays, overnights, or early mornings as needed; French and English bilingualism is required in Québec.

Skills

Customer Service
Customer Engagement
Retail Sales
Product Knowledge
Storytelling
Communication
Adaptability
Flexibility
Teamwork
Accountability
Feedback
Health And Safety
Time Management
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Sales Floor
Product Knowledge
Product Collections
Storytelling
Customer Feedback
Promotions
Employee Experience
Health And Safety
Teamwork
Self-Development
Continuous Feedback
Flexible Schedule
Seasonal Employment
Part-Time
French-English Bilingualism
Accessibility
Diversity, Equity, Inclusion, And Accessibility

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