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Added 10 mins ago
JI
Appliances Sales Specialist
J.D. Irving, Limited
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
…Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D.…
Added 10 mins ago
T
Senior Business Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
Added 10 mins ago
T
Market Risk Specialist, xVA (5113)
TD
Toronto, ON
- Full-time
Added 10 mins ago
T
Senior Actuarial Analyst
TD
Toronto, ON
- Full-time
…workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and…
Added 10 mins ago
T
Finance Operations Analyst I
TD
Dieppe, NB
- Full-time
Added 10 mins ago
T
Personal Banking Associate Trainee
TD
Oshawa, ON
- Full-time
Added 10 mins ago
SL
Student, Canadian Document Administrator (Winter, 2027)
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
For Quebec only – Bilingualism (French, English) required – support tasks for an English-speaking team outside of Quebec.
Added 10 mins ago
MU
Research Assistant 2
McGill University
MacdonaldStewart Bld
- Full-time
…authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based /…
Added 10 mins ago
B
Senior IS Auditor, Technology Risk Assurance
BDO
Montreal, QC
- Full-time
…complex contact with our English-speaking partners and clients in Quebec and outside of Quebec, and the need to draft documents in English, knowledge of English is essential for this…
Added 24 mins ago
M
Analyst - Commercial Mortgage Credit
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Bilinguisme un atout (français et anglais) - Le candidat retenu devra communiquer en anglais et en français afin de servir les clients de diverses provinces autre que le Québec.
Added 25 mins ago
Project Director, Major Infrastructure Delivery
VIA HFR - VIA TGF Inc
Montreal, QC
…Canada's future with our high-speed train project connecting Quebec City and Toronto. With the support of the Government of Canada, this innovative project aims to improve the quality of…
Added 25 mins ago
GT
Head Cashier (Full-Time)
Giant Tiger
Boisbriand, QC
- Full-time
2529 Avenue des Grandes-Tourelles, Boisbriand, Quebec, J7H 0A3
Added 25 mins ago
GT
Cashier (Full-Time)
Giant Tiger
Boisbriand, QC
- Full-time
2529 Avenue des Grandes-Tourelles, Boisbriand, Quebec, J7H 0A3
Added 25 mins ago
GT
Head Cashier (Full-Time)
Giant Tiger
Montreal, QC
- Full-time
6877 Newman Blvd., Unit 2900, Lasalle, Quebec, H8N 3E4
Added 25 mins ago
Senior Active Directory & Identity Specialist
Domtar Products
Montreal, QC
The location in Montreal, Quebec, Canada, is seeking talent to fill the position of Senior Active Directory & Identity Specialist. This job is full-time permanent.
Added 25 mins ago
Service Officer, Client Service
Scotiabank
Montreal, QC
Added 25 mins ago
Customer Experience Associate - Decarie & Ferrier (30 hours/week)
Scotiabank
Montreal, QC
Added 25 mins ago
Customer Experience Associate - Queen Mary (15 hours/week)
Scotiabank
Montreal, QC
Location(s): Canada : Quebec : Montreal-ouest
Added 25 mins ago
T
Security Agent
Techo-Bloc
Chambly, QC
- Part-time
Bilingualism (French/English) is an asset. English proficiency is required to serve customers based in the United States and outside Quebec.
Added 25 mins ago
CB
Digital Designer
Cannara Biotech Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Added 25 mins ago
T
Security Agent
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Part-time
Bilingualism (French/English) is an asset. English proficiency is required to serve customers based in the United States and outside Quebec.
Added 25 mins ago
SS
Analyste fonctionnel de données / Data Functional Analyst
Sky Systems, Inc. (SkySys)
Montreal, QC
- $75 to $80 CAD / hour
- Contract
Lieu/Location: Montréal, centre-ville, 2 jours par semaine chez le client. Doit travailler du Québec / Downtown Montreal, 2 days per week at the client's site. Must work from Quebec.
Added 25 mins ago
VD
Technicien en réfrigération
Ville de Pointe-Claire / City of Pointe-Claire
Pointe-Claire, QC
- Full-time
Détenir une carte de mécanicien d'appareils frigorifiques classe B (Emploi Québec) ;
Added 40 mins ago
Senior Power Systems Architect
Bell
Toronto, ON
Adequate knowledge of French is required for positions in Quebec.
Added 40 mins ago
LH
Applied AI Developer III (AI Laboratory)
LGI Healthcare Solutions Santé Inc.
Montreal, QC
- Full-time
…freshness, traceability, and governance, in compliance with Quebec's Law 25 and PIPEDA…

Indigo

Seasonal Customer Experience Representative

Barrie, ON, Canada

$17.95 CAD / hour · Part-time

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Job details

Pay: $17.95 CAD / hour
Job type: Part-time
Apply by: Apr 7, 2027
Posting language: English
Posted: Oct 9, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by conducting inventory counts, replenishing and shelving products, processing returns, receiving merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, recommending curated products, sharing product stories, and contributing to a safe and positive store environment.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for shifts that may include evenings, weekends, holidays, overnights, and early mornings; French and English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Storytelling
Customer Engagement
Adaptability
Flexibility
Communication
Teamwork
Health And Safety
Physical Stamina
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Shelving
Receiving Merchandise
Visual Merchandising
Product Collections
Customer Engagement
Product Knowledge
Health And Safety
Employee Experience
Seasonal Employment
Part-Time
Flexible Schedule
Early Morning Shifts
Physical Lifting

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