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Added 8 mins ago
E1
Hiring Now! Teach English Overseas with Full Training, Visa Sponsorship & Career Support
English 1
ON · Ontario, Canada
- Full-time
Deliver engaging lessons using English 1’s award-winning curriculum and digital tools.
Added 8 mins ago
E1
Hiring Now! Teach English Overseas with Full Training, Visa Sponsorship & Career Support
English 1
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Deliver engaging lessons using English 1’s award-winning curriculum and digital tools.
Added 8 mins ago
ES
Senior Full-Stack Java Developer
EPAM Systems
Canada
- Full-time
Join EPAM's engineering team as a Senior Full-Stack Java Developer and take ownership of maintaining and modernizing a portfolio of enterprise-grade Gateway applications. You'll work in a…
Added 8 mins ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 8 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 39 mins ago
M
Critical Environment Technician
Microsoft
Toronto, ON
- Full-time
As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and…
Added 53 mins ago
BC
Director, Communications and Engagement – Redevelopment Projects
Brant Community Healthcare System
Brantford, ON
- Full-time
Collaborative Team Culture – Work alongside skilled professionals in a supportive, interdisciplinary setting.
Added 53 mins ago
L
Senior Technology Manager - Security Engineering and Architecture
lululemon
Vancouver, BC
- Full-time
…rapidly evolving enterprise. You will lead a multidisciplinary team of security architects and engineers responsible for Security Architecture, Endpoint Security, Attack Surface Management,…
Added 1 hour ago
HI
Administrative assistant
Home Instead
Nanaimo, BC
- From $38.4 CAD / hour
- Full-time
- On-site
Coordinate the flow of information within the team
Added 1 hour ago
TH
Supervised Instructor Therapist
TELUS Health
Toronto, ON
- Part-time
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of…
Added 1 hour ago
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Electrical Engineer
SYSTRA
Montreal, QC
- Full-time
Added 1 hour ago
ID
Registered Dental Technologist (RDT) - New Grad
i4 Dental Lab
Ottawa, ON
- $30 to $45 USD / hour
- Full-time
Use laboratory equipment, materials, digital workflows, and computer-aided design and manufacturing systems as appropriate.
Added 1 hour ago
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Operational Clinical Informatics Lead
Alberta Health Services
Red Deer, AB
- Full-time
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Added 1 hour ago
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FPGA AI Accelerator Engineer
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Windsor, ON
- Full-time
We are seeking a talented and motivated FPGA Engineer to join our engineering team and contribute to the development of hardware-accelerated spatial vision and edge AI systems.
Added 1 hour ago
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Senior Business Analyst
EPAM Systems
Toronto, ON
- Full-time
…banks as clients, we help our clients navigate the data-driven, digital revolution that is transforming the financial services sector. Our global teams span across 15 offices serving…
Added 1 hour ago
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RQ11612 – Business Analyst – Senior
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A team player with a track record of meeting deadlines.
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RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
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A team player with a track record for meeting deadlines.
Added 1 hour ago
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RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
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A team player with a track record for meeting deadlines.
Added 1 hour ago
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RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
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A team player with a track record for meeting deadlines.
Added 1 hour ago
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RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
A team player with a track record for meeting deadlines.
Added 1 hour ago
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RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
A team player with a track record for meeting deadlines.
Added 1 hour ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
A team player with a track record of meeting deadlines.
Added 1 hour ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
A team player with a track record of meeting deadlines.

Indigo

Seasonal Customer Experience Representative

Sydney Indian Reserve No. 28A, NS, Canada
Sydney, NS, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Apr 8, 2027
Posting language: English
Posted: Oct 10, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving stock, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create a welcoming customer experience by engaging shoppers, recommending products through storytelling, responding to feedback, and contributing to a safe and supportive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods of mobility on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for evenings, weekends, holidays, overnights, or early mornings; French and English bilingualism is required for Québec positions.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Knowledge
Customer Engagement
Communication
Adaptability
Flexibility
Teamwork
Health And Safety
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Receiving Merchandise
Product Knowledge
Customer Engagement
Product Recommendations
Storytelling
Customer Feedback
Health And Safety
Teamwork
Flexible Scheduling
Physical Mobility
Lifting Up To 40 Pounds
Seasonal Employment

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