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Added 35 mins ago
E1
Entry-Level English Teacher
English 1
Toronto, ON
- Full-time
- Deliver high-energy lessons using English 1’s award-winning curriculum and digital tools.
Added 36 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Toronto, ON
- Up to $17.95 CAD / hour
- Part-time
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in…
Added 50 mins ago
WA
Social Media Specialist
Web Ascend Digital
Dawn-Euphemia, ON
- Full-time
…awareness and engagement. You will work closely with the marketing team to design campaigns, produce content, and analyze performance metrics to achieve business…
Added 50 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 1 hour ago
E1
Hiring Now! Teach English Overseas with Full Training, Visa Sponsorship & Career Support
English 1
Langley (District), BC · Langley, BC
- Full-time
Deliver engaging lessons using English 1’s award-winning curriculum and digital tools.
Added 1 hour ago
I
Communications Coordinator
Isarta
AB · Edmonton, AB
- Full-time
…the success of the Fund Development & Community Engagement team by taking initiative, delivering effective messaging, monitoring trends, building strong professional relationships, and…
Added 1 hour ago
I
Seasonal Customer Experience Representative
Indigo
Toronto, ON
- $17.95 CAD / hour
- Part-time
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in…
Added 1 hour ago
SE
Account Manager / Gestionnaire de comptes
Siemens Energy
Montreal, QC
- Full-time
…switches, arresters, insulators, substations, service, and digital grid) within an assigned territory. This individual will leverage deep technical knowledge of transmission systems, strong…
Added 2 hours ago
S
Enterprise Account Executive - Canada
Salesforce
Toronto, ON · Montreal, QC · Vancouver, BC · Canada - Toronto
- Full-time
Our Enterprise Business team focuses on working with our most strategic customers and organizations of 10,000+ employees. You will have the opportunity to work in a fast paced team with…
Added 2 hours ago
S
Commercial Account Executive - Canada
Salesforce
Toronto, ON · Montreal, QC · Vancouver, BC · Canada - Toronto
- Full-time
…be office-based, office-flexible, or remote depending on the…
Added 2 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Courtenay, BC
- $18.25 to $20.95 CAD / hour
- Part-time
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in…
Added 3 hours ago
I
Seasonal Customer Experience Representative
Indigo
Courtenay, BC
- $18.25 to $20.95 CAD / hour
- Part-time
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in…
Added 3 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Oversee the Finance team, including financial planning, reporting, accounts payable, accounts receivable, payroll coordination, and other assigned finance functions.
Added 4 hours ago
E1
Hiring Now! Teach English Overseas with Full Training, Visa Sponsorship & Career Support
English 1
Waterloo, ON
- Full-time
Deliver engaging lessons using English 1’s award-winning curriculum and digital tools.
Added 4 hours ago
E1
Hiring Now! Entry-Level English Teacher (ESL) | No Experience Needed
English 1
Toronto, ON
- Full-time
Deliver engaging lessons using English 1’s award-winning curriculum and digital tools.
Added 4 hours ago
E1
Entry-Level English Teacher
English 1
London, ON
- Full-time
- Deliver high-energy lessons using English 1’s award-winning curriculum and digital tools.
Added 4 hours ago
E1
Entry-Level English Teacher
English 1
Markham, ON
- Full-time
- Deliver high-energy lessons using English 1’s award-winning curriculum and digital tools.
Added 4 hours ago
E1
Entry-Level English Teacher
English 1
Belleville, ON
- Full-time
- Deliver high-energy lessons using English 1’s award-winning curriculum and digital tools.
Added 4 hours ago
E1
Entry-Level English Teacher
English 1
Oshawa, ON
- Full-time
- Deliver high-energy lessons using English 1’s award-winning curriculum and digital tools.
Added 4 hours ago
Senior Manager, Information Security
University of Toronto
Toronto, ON
…relationship to the University's Chief Information Security & Digital Trust Officer (CISDTO), the Senior Manager, Information Security provides strategic and operational leadership for the…
Added 4 hours ago
R|
Programmer
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Our team at the Research Institute of the McGill University Health Centre (RI-MUHC), in partnership with Polytechnique Montréal, is seeking a Programmer to join our multidisciplinary team.…
Added 4 hours ago
R|
Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a proactive and organized Licensed Practical Nurse (LPN) or Research nurse to join our dynamic team. The incumbent will play a key role in the execution of clinical research…
Added 4 hours ago
NF
Marketing Coordinator
National Film Board of Canada
Toronto, ON
- Full-time
…of audiovisual content since 1939. But to do this, we need a team that truly reflects the richness and diversity of Canada. If you’d like to be a part of this team - and part of the NFB’s…
Added 5 hours ago
T
Product Owner I
TD
Toronto, ON
- Full-time
The AI& Digital Unified Communication Product Group within CPB Digital & AI Servicing ART is focused on enhancing customer experience by providing best in class delivery of all customer…
Added 5 hours ago
O
Account Executive
Owner.com
Toronto, ON
- Full-time
Using Owner should feel like having a team of great operators, engineers, and marketers working for you.

Indigo

Seasonal Customer Experience Representative

Toronto, ON, Canada

$17.95 CAD / hour · Part-time

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Job details

Pay: $17.95 CAD / hour
Job type: Part-time
Apply by: Apr 15, 2027
Posting language: English
Posted: Oct 17, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns, receiving merchandise, and maintaining visual merchandising standards. Create a welcoming customer experience by engaging shoppers, recommending curated products, sharing product stories, and contributing to a safe and positive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods of mobility on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for evenings, weekends, holidays, overnight shifts, or early mornings; French-English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Merchandising
Product Replenishment
Processing Returns
Receiving Merchandise
Product Storytelling
Customer Engagement
Adaptability
Flexibility
Communication
Teamwork
Health And Safety
Time Management
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Shelving
Merchandising
Visual Standards
Receiving Merchandise
Product Collections
Product Knowledge
Customer Engagement
Health And Safety
Employee Experience
Customer Feedback
Teamwork
Flexible Scheduling
Seasonal Employment
Part-Time
French-English Bilingualism
Artificial Intelligence
Diversity, Equity, Inclusion, And Accessibility

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