Jobs in Canada

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Added 6 mins ago
GO
ASL-English Interpreter
Government of Manitoba
Winnipeg, MB
- Full-time
Advanced fluency in ASL and English or high-level bilingual competence in ASL and English
Added 51 mins ago
P
Customer Care Representative
PheedLoop
Toronto, ON
- Full-time
Collaborate with Sales and Product teams to improve the customer experience.
Added 7 hours ago
LC
Representative, Customer Service - Supply Chain
Loblaw Companies Limited
Brampton, ON
- Full-time
Join us as a Customer Service Representative in our Supply Chain Replenishment team where we bring products from our distribution centres to our grocery and pharmacy retail stores…
Added 11 hours ago
IG
Bilingual Customer Service Representative
Insight Global
Levis, QC
- $18.5 to $20 CAD / hour
- Contract
Insight Global is seeking a bilingual (English and French) detail-oriented and customer-focused Call Center Representative to join a global leading insurance company. This role involves…
Added 12 hours ago
SH
Materials Management Technician - Non-Certified
Southern Health-Santé Sud
Portage la Prairie, MB
- Full-time
Reporting to the Lead - Supply Chain Management, the Materials Management Technician Non-Certified provides customer service to Southern Health-Santé Sud sites and programs. The incumbent…
Added 13 hours ago
RS
Logistics Manager
Ryder System, Inc.
St. Catharines, ON
- Full-time
As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada
Added 13 hours ago
SC
Member Service Representative (Lagimodiere Branch)
Steinbach Credit Union
Winnipeg, MB
- Full-time
We’re looking for individuals who are interested in a Future Opportunity as a Member Service Representative!
Added 14 hours ago
Materials Management Technician - Non-Certified
Winnipeg Regional Health Authority
Portage la Prairie, MB
Reporting to the Lead - Supply Chain Management, the Materials Management Technician Non-Certified provides customer service to Southern Health-Santé Sud sites and programs. The incumbent…
Added 15 hours ago
RS
Logistics Manager
Ryder Supply Chain Solutions
St. Catharines, ON · CAN - St Catharines ON Glendale Ave
- Full-time
As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada
Added 16 hours ago
T
Contact Centre Representative – TD Auto Finance, Customer Service Specialist
TD
Brossard, QC
- Full-time
Make people’s day: strive to deliver an outstanding customer service experience by offering friendly support through your knowledge of TD products, services, and solutions.
Added 16 hours ago
T
Contact Centre Representative – TD Auto Finance, Customer Service Specialist
TD
Toronto, ON
- Full-time
Make people’s day: strive to deliver an outstanding customer service experience by offering friendly support through your knowledge of TD products, services, and solutions.
Added 16 hours ago
FB
Representative, Payment Processing
Fairstone Bank
Montreal, QC
- Full-time
Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth. With a…
Added 18 hours ago
Business Development Leader
APi Group
Moncton, NB
Prior fire & life safety experience is a plus but not required. We'll teach you the technical side. What we can't teach is work ethic, attention to detail, and genuine curiosity about your…
Added 18 hours ago
Business Development Leader
APi Group
Kitchener, ON
Prior fire & life safety experience is a plus but not required. We'll teach you the technical side. What we can't teach is work ethic, attention to detail, and genuine curiosity about your…
Added 18 hours ago
V
Sales Development Representative
Vanillasoft
Canada
- Full-time
As a Sales Development Representative, your mission is to source and secure high-quality first meetings for our Account Executives - AE-led discovery and demo conversations that prospects…
Added 19 hours ago
TG
Business Development Manager
THE GTI GROUP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Structured onboarding and industry training - No freight experience required; we will teach you everything you need to compete
Added 19 hours ago
K
Bilingual Customer Service Representative
Kelly
St. Catharines, ON
- Full-time
We're looking for an enthusiastic, motivated individual to join our client’s team as a Bilingual Customer Service Advisor in St. Catharines, ON!
Added 19 hours ago
Bilingual Customer Processing Representative
The Canada Life Assurance Company
Montreal, QC
Fostering relationships with administration staff with a team goal of providing the best customer experience
Added 20 hours ago
B
Bilingual Customer Service Representative
Bevertec
Toronto, ON
- Contract
Must be available for rotating shifts, including weekends and holidays · Training: 6–8 weeks (day shift)
Added 20 hours ago
M
Bilingual Licensed Insurance Advisor
Manulife
Toronto, ON · Montreal, QC · Halifax, NS
- Full-time
Are you looking to kick‑start a meaningful career where you can learn, grow, and make a real impact for customers? As a Bilingual Licensed Insurance Advisor, you’ll help individuals and…
Added 21 hours ago
C
Administrative Assistant-Wood Gundy-Bilingual
CIBC
Montreal, QC
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 21 hours ago
C
Investment Advisor Assistant, Wood Gundy-Bilingual
CIBC
Montreal, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 21 hours ago
IG
Bilingual Customer Service Representative
Insight Global
Montreal, QC
- Contract
The successful candidate will have experience within a banking or financial services operations environment and be comfortable handling transaction processing, account maintenance,…
Added 21 hours ago
AC
Fuel Management System and Business Automation Analyst
Air Canada
Dorval, QC
- Full-time
The incumbent will act as a key business representative for the Energy team, working closely with the selected vendor, Technology, Strategic Procurement, Finance, Tax, Operations, and other…
Added 22 hours ago
A
Project Cost Controller
ANDRITZ
Pointe-Claire, QC
- Full-time
Over 185 years of experience in turbine design

Indigo

Seasonal Customer Experience Representative

Burlington, ON, Canada

$17.95 CAD / hour · Part-time

Apply on LinkedIn About employer

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Job details

Pay: $17.95 CAD / hour
Job type: Part-time
Apply by: Apr 21, 2027
Posting language: English
Posted: Oct 23, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Must have 5AM availability
Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by conducting inventory counts, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, recommending curated products, sharing product stories, and contributing to a safe and positive store environment.

Requirements

Must be available to start at 5 AM, work a flexible schedule that may include evenings, weekends, holidays, overnights, and early mornings, and remain mobile on the sales floor for extended periods. Retail experience is preferred but not required; candidates should be adaptable, willing to learn, able to lift items up to 40 pounds safely, and, for Québec positions, bilingual in French and English.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Storytelling
Customer Engagement
Adaptability
Flexibility
Communication
Teamwork
Health And Safety
Time Management
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Incoming Merchandise
Customer Engagement
Product Collections
Product Storytelling
Customer Feedback
Employee Experience
Health And Safety
Flexible Scheduling
Early Morning Shifts
Overnight Shifts
Bilingualism
French
English
Artificial Intelligence
Diversity, Equity, Inclusion, And Accessibility

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Work requirements

Jobs in Canada