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Added 1 day ago
HB
Part Time Seasonal Associate - BOSS Cross Iron Mills
HUGO BOSS
Rocky View No 44, AB · Rocky View County, AB
- Part-time
Strong customer service and selling experience
Added 1 day ago
ST
Inside Sales Representative (PLT)
Scotia Tire & Alignment Services Limited
Mississauga, ON
- Full-time
Previous sales or customer service experience, preferably in the tire or automotive industry.
Added 1 day ago
BB
Seasonal Retail Associate
Best Buy Canada
Caledon, ON
- Part-time
Customer Service Representative: Process purchases at our checkout and help customers leave excited about what’s in the box!
Added 1 day ago
A
Food & Beverage - Seasonal Barista, A-OK Cafe (Front of House)
Aritzia
New Westminster, BC
- $20 to $40 CAD / hour
- Part-time
As the Seasonal Barista, A-OK Café, you will support with delivering extraordinary client experiences by creating world-class beverages, as well as managing transactions, services, and the…
Added 1 day ago
BB
Associé(e) aux ventes - Mobile (Saisonnier(ère)) / Mobile Sales Associate (Seasonal)
Best Buy Canada
Montreal, QC
- Part-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 1 day ago
BB
Seasonal Retail Associate
Best Buy Canada
Regina, SK
- Part-time
Customer Service Representative: Process purchases at our checkout and help customers leave excited about what’s in the box!
Added 1 day ago
MP
Funeral Director, Funeral Services
Mount Pleasant Group
Richmond Hill, ON
- $41.4 to $46.43 CAD / hour
- Full-time
…scheduling, and venue setup, ensuring a respectful and seamless…
Added 1 day ago
A
Guest Services and Rentals Representative - Winter - Full-Time
Alterra
The Blue Mountains, ON · Blue Mountain Resort LP
- Full-time
The Guest Services & Rentals Representative is the first point of contact for resort guests and plays a key role in creating exceptional guest experiences from arrival to departure. This…
Added 1 day ago
S
Refinery Products Blend Scheduler
Shell
Scotford, AB
- Full-time
…Refinery Process Unit Scheduler, Refinery Economists, site Operations and Commercial Products Trading and Supply. You lead blending and scheduling activity for the integrated Scotford site,…
Added 1 day ago
S
Refinery Products Blend Scheduler
Shell
Sarnia, ON
- Full-time
…with the Refinery Process Unit Scheduler, Refinery Economists, Operations and Commercial Products Trading and Supply. You lead blending and scheduling activity for the integrated Sarnia…
Added 1 day ago
Supervisor, Visitor Experience (Program Admin Officer 3)
The Government of Nova Scotia
Shubenacadie, NS
…wildlife and natural resources. As the Supervisor of Visitor Experience, you will be responsible for overseeing guest experience at the Park by ensuring exceptional customer service is…
Added 1 day ago
E
Care & Support Representative (Temporary Contract)
Engaged
Remote, Canada
- $18 to $23 CAD / hour
- Full-time
- Remote
Take ownership and follow-up (TOFU) – take ownership over the customer experience and provide thorough follow-up, collaborating with team members when necessary
Added 2 days ago
I
2026 Seasonal Customer Experience Representative
Indigo
North Bay, ON
- $17.95 CAD / hour
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 2 days ago
RL
FT Seasonal
Ralph Lauren
Mirabel, QC
- Full-time
Is the ideal representative of the customer experience expectations in store
Added 2 days ago
TZ
Security Representative, Health & Safety Services
Toronto Zoo
Toronto, ON
- Full-time
Position Purpose: The Security Representative, Health & Safety Services staff supports the daily operations of the Health & Safety Services Branch. The position provides protection to all…
Added 2 days ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Fredericton, NB
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 3 days ago
TU
Front Counter Supervisor / Night Audit (Full Time Regular)
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
Supervises up to 6 Customer Service Representative, Nightstaff and/or Front Desk Representative.
Added 3 days ago
BB
Seasonal Retail Associate
Best Buy Canada
Red Deer, AB
- Part-time
Customer Service Representative: Process purchases at our checkout and help customers leave excited about what’s in the box!
Added 3 days ago
ME
Parts Order Desk
Morris Equipment Ltd.
Regina, SK
- Full-time
This position plays an important part in supporting the daily operations of our Parts Department, providing exceptional customer service and ensuring accurate, efficient processing of parts…
Added 3 days ago
BB
Seasonal Retail Associate
Best Buy Canada
Barrie, ON
- Part-time
Customer Service Representative: Process purchases at our checkout and help customers leave excited about what’s in the box!
Added 3 days ago
D
Production Associate - Nights
d8f47143-1e36-4664-85c0-d0cc3567f5fd
St. Catharines, ON
- $18 to $20 CAD / hour
- Temporary
…producing innovative products that support greenhouse and nursery operations while maintaining a safe, productive, and team-oriented work…
Added 3 days ago
BB
Seasonal Retail Associate
Best Buy Canada
Coquitlam, BC
- Part-time
Customer Service Representative: Process purchases at our checkout and help customers leave excited about what’s in the box!
Added 3 days ago
IB
2026 Seasonal Customer Experience Representative
Indigo Books & Music
North Bay, ON
- Up to $17.95 CAD / hour
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 3 days ago
LP
Live-In Building Superintendent
Larlyn Property Management
Mississauga, ON
- Full-time
Support seasonal property maintenance and garbage/recycling duties.
Added 3 days ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Burnaby, BC
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience

Indigo

Seasonal Customer Experience Representative

Burlington, ON, Canada

$17.95 CAD / hour · Part-time

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Job details

Pay: $17.95 CAD / hour
Job type: Part-time
Apply by: Apr 21, 2027
Posting language: English
Posted: Oct 23, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Must have 5AM availability
Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by conducting inventory counts, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, recommending curated products, sharing product stories, and contributing to a safe and positive store environment.

Requirements

Must be available to start at 5 AM, work a flexible schedule that may include evenings, weekends, holidays, overnights, and early mornings, and remain mobile on the sales floor for extended periods. Retail experience is preferred but not required; candidates should be adaptable, willing to learn, able to lift items up to 40 pounds safely, and, for Québec positions, bilingual in French and English.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Storytelling
Customer Engagement
Adaptability
Flexibility
Communication
Teamwork
Health And Safety
Time Management
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Incoming Merchandise
Customer Engagement
Product Collections
Product Storytelling
Customer Feedback
Employee Experience
Health And Safety
Flexible Scheduling
Early Morning Shifts
Overnight Shifts
Bilingualism
French
English
Artificial Intelligence
Diversity, Equity, Inclusion, And Accessibility

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