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Added 1 min ago
MI
Actuarial Associate - Pricing
Millennium Insurance Corporation
Sherwood Park, AB
- Full-time
…our personal auto and property products. Working closely with product management and underwriting, you will play an important role in ensuring our pricing remains competitive, profitable,…
Added 1 min ago
NC
Automotive Parts Specialist
NAPA Canada
Calgary, AB
- Full-time
Provide product expertise and relevant parts recommendations as required
Added 1 min ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Adapt quickly to new platforms and translate vendor/product concepts into internal support practices
Added 1 min ago
SC
Meat Clerk - Part Time/Clean up shifts
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
- Part-time
Added 1 min ago
Sales Associate
Laura Canada
Saskatoon, SK
…client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships with…
Added 1 min ago
AE
AE - Sales Leader (Full-Time)
American Eagle Outfitters
Edmonton, AB
- Full-time
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
Added 1 min ago
AE
AE - Sales Leader (Full-Time)
American Eagle Outfitters
Calgary, AB
- Full-time
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
Added 1 min ago
AE
AE - Merchandise Leader (Part-Time)
American Eagle Outfitters
Edmonton, AB
- Part-time
You have flexible availability - you're there to get product moving early in the morning, late in the evening and on the weekends.
Added 1 min ago
AS
Senior Product Designer - Digital Banking & Financial Services (Canada)
Aequilibrium Software Inc.
Remote, Canada
- $70 to $100 CAD / hour
- Contract
- Remote
You will collaborate with Product Managers, Program Managers, and Solution Architects. On client teams, you may partner closely with a product manager and lead developer to align member…
Added 16 mins ago
SD
Beauty Manager, Salaried Full Time Flexible Shifts
Shoppers Drug Mart
Fort St. John, BC
- Full-time
Added 31 mins ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Assess protocol compliance, informed consent, source documentation, data quality, safety reporting, investigational product management, and essential document maintenance.
Added 31 mins ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Investigational drug administration (PO, SC, IV)+ Instruct Participant on self-administration of Investigational product when applicable (10%),
Added 46 mins ago
R(
Junior Designer, Fashion
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Full-time
Collaborate closely with Design, Merchandising and key partners to bring collections from initial concept to final product.
Added 1 hour ago
T
General Manager
TOULA
Toronto, ON
- Full-time
○ Develop strategic partnerships with vendors to enhance product and service offerings.
Added 1 hour ago
RC
Operations Manager - Bulk & Liquid Soils
Recycle City
Hamilton, ON
- Full-time
…industries with cardboard, paper, and plastic recycling, secure product destruction, and construction waste processing. Proudly local and independently owned, the company is Hamilton’s…
Added 1 hour ago
TR
Shipper & Receiver
The RMC Group of Companies
AB · Edmonton, AB
- Full-time
Added 1 hour ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Waterloo, ON
- $17.6 to $17.95 CAD / hour
- Part-time
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Added 1 hour ago
IB
Customer Experience Representative - Seasonal
Indigo Books & Music
Windsor, ON
- $17.95 to $26 CAD / hour
- Part-time
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Added 1 hour ago
SC
Wireless Sales Consultant
Staples Canada
Nanaimo, BC
- Part-time
Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional…
Added 1 hour ago
I
Seasonal Customer Experience Representative
Indigo
Waterloo, ON
- $17.6 to $17.95 CAD / hour
- Part-time
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Added 1 hour ago
RC
Outside Sales Representative
Recycle City
Hamilton, ON
- Full-time
…industries with cardboard, paper, and plastic recycling, secure product destruction, and construction waste processing. Proudly local and independently owned, the company is Hamilton’s…
Added 1 hour ago
I
Customer Experience Representative - Seasonal
Indigo
Windsor, ON
- $17.95 to $26 CAD / hour
- Part-time
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Added 1 hour ago
SM
RQ00833 – Program Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
This role will lead PHO efforts for the PHDU itself and the IIS data product. We are seeking a Senior Program Manager to provide structured program and portfolio management leadership for…
Added 1 hour ago
SM
RQ11617 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products optimized for a wide range of…
Added 1 hour ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Working with product teams, analysts, architects, developers, DevOps engineers, security specialists, business representatives, and ministry partners, the Senior Systems Testing/QA…

Indigo

Seasonal Customer Experience Representative

Ottawa, ON, Canada

$17.95 CAD / hour · Part-time

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Job details

Pay: $17.95 CAD / hour
Job type: Part-time
Apply by: Apr 23, 2027
Posting language: English
Posted: Oct 25, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise (5am, 6am, or 8pm start times)
Use merchandising standards to create a visually appealing, stimulating store
Align with Store leadership on goals and objectives for fiscal year
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High-Performance Characteristics
Seek information regarding new products, promotions, and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Manage inventory tasks, including cycle counts, replenishment, returns, shelving, and processing incoming merchandise, while maintaining appealing store displays. Create welcoming customer experiences by engaging shoppers, recommending curated products, sharing product stories, and contributing to a safe and supportive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for varied shifts; French and English bilingualism is required for positions in Québec.

Skills

Customer Service
Retail Merchandising
Inventory Management
Stock Replenishment
Product Returns Processing
Receiving Merchandise
Product Storytelling
Customer Engagement
Adaptability
Flexibility
Communication
Teamwork
Accountability
Health And Safety Awareness
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Store Operations
Incoming Merchandise
Product Collections
Customer Engagement
Product Knowledge
Promotions
Health And Safety
Employee Experience
Flexible Scheduling
Physical Lifting
Retail Leadership
Artificial Intelligence
Diversity, Equity, Inclusion, And Accessibility

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