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Added 10 mins ago
R(
Team Lead (Full time) - Reitmans
Reitmans (Canada) Ltée/Ltd
Winnipeg, MB
- Full-time
Added 10 mins ago
R(
Designer, Knits
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Full-time
Added 25 mins ago
TC
Product Manager
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Added 25 mins ago
TC
Retail Store Associate Part Time Seasonal Winners
TJX Canada – Winners, Marshalls, HomeSense
St. Catharines, ON
- Part-time
This job posting is for an existing position vacancy within our organization.
Added 25 mins ago
7
Store Crew
7-Eleven
Winnipeg, MB
- Full-time
A copy of the complete job description, which includes the minimum requirements and essential functions of the position, is available on request.
Added 25 mins ago
Produce - Manager Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
…to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please…
Added 40 mins ago
TC
Retail Associate Part-Time Marshalls Meadows Parkway
TJX Canada – Winners, Marshalls, HomeSense
Saskatoon, SK
- Part-time
This job posting is for an existing position vacancy within our organization.
Added 40 mins ago
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(CAN) Stock Unloader Associate
Walmart
Charlottetown, PE
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 40 mins ago
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(CAN) Préposé au traitement des commandes OMNI
Walmart
St.-Romuald, QC
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 40 mins ago
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Host or Hostess
Marriott
Saskatoon, SK
- Full-time
…equal to 10 pounds without assistance. Perform other reasonable job duties as requested by…
Added 40 mins ago
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Houseperson
Marriott
Calgary, AB
- Part-time
…assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and…
Added 55 mins ago
PC
Terminal Operator
Parkland Corporation
Port Hardy, BC
- Full-time
…best and brightest talent and are committed to making your job a challenging and rewarding…
Added 55 mins ago
TC
Retail Store Associate Part Time HomeSense Preston Crossing
TJX Canada – Winners, Marshalls, HomeSense
Saskatoon, SK
- Part-time
This job posting is for an existing position vacancy within our organization.
Added 55 mins ago
UL
Snow Removal Sidewalk Crew
Unique Landscape Services
Mount Hope, ON
- Part-time
Job Board / Snow Removal Crew Member - Sidewalks
Added 55 mins ago
CB
Sales Assistant- Part-Time- Wonderland
COBS Bread
London, ON
- Part-time
…and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any…
Added 55 mins ago
7
Store Crew
7-Eleven
Calgary, AB
- Full-time
A copy of the complete job description, which includes the minimum requirements and essential functions of the position, is available on request.
Added 55 mins ago
PC
Terminal Operator
Parkland Corporation
Port Hardy, BC
- Full-time
…best and brightest talent and are committed to making your job a challenging and rewarding…
Added 55 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Slave Lake, AB
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 55 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Slave Lake, AB
- Contract
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 55 mins ago
TC
Retail Store Associate Full Time HomeSense - Wheeler Park Plaza
TJX Canada – Winners, Marshalls, HomeSense
Moncton, NB
- Full-time
This job posting is for an existing position vacancy within our organization.
Added 55 mins ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Slave Lake, AB
- Full-time
Position Summary...Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 55 mins ago
TC
Data Integration Developer
Tata Consultancy Services
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Added 55 mins ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
Position Summary...Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 55 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Winnipeg, MB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 55 mins ago
TC
Sr. Accounting / IFRS17 Analyst
Tata Consultancy Services
Mississauga, ON
- $90,000 to $110,000 CAD / year
- Full-time

Indigo

Seasonal Customer Experience Representative

Oakville, ON, Canada

$17.95 CAD / hour · Part-time

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Job details

Pay: $17.95 CAD / hour
Job type: Part-time
Apply by: Apr 23, 2027
Posting language: English
Posted: Oct 25, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by sharing product stories, assisting customers, responding to feedback, and contributing to a safe and positive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent employee and customer experiences. The role requires extended periods on the sales floor, lifting items up to 40 pounds, and flexible availability for shifts that may include evenings, weekends, holidays, overnights, and early mornings; French and English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Knowledge
Customer Engagement
Communication
Adaptability
Flexibility
Teamwork
Time Management
Health And Safety
Physical Stamina
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Receiving Merchandise
Product Processing
Product Knowledge
Customer Engagement
Customer Feedback
Health And Safety
Employee Experience
Flexible Scheduling
Seasonal Employment
Part-Time Employment
Physical Lifting
Bilingualism

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