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Added 1 hour ago
G
Heavy Duty Mechanic ($5000 Sign On Bonus)
Glencore
Sparwood, BC
- $128,000 to $134,000 CAD / year
- Full-time
As a Heavy Duty Mechanics at EVR, you’ll work on large-scale mobile mining equipment in a site ‑ based role. This includes everything from preventive maintenance to major repairs,…
Added 1 hour ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Added 1 hour ago
AS
Senior Product Designer - Digital Banking & Financial Services (Canada)
Aequilibrium Software Inc.
Remote, Canada
- $70 to $100 CAD / hour
- Contract
- Remote
…teams, you may partner closely with a product manager and lead developer to align member needs with business priorities and technical…
Added 2 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Waterloo, ON
- $17.6 to $17.95 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 2 hours ago
IB
Customer Experience Representative - Seasonal
Indigo Books & Music
Windsor, ON
- $17.95 to $26 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 3 hours ago
SC
Wireless Sales Consultant
Staples Canada
Nanaimo, BC
- Part-time
Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
Added 3 hours ago
I
Seasonal Customer Experience Representative
Indigo
Waterloo, ON
- $17.6 to $17.95 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 3 hours ago
I
Customer Experience Representative - Seasonal
Indigo
Windsor, ON
- $17.95 to $26 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 3 hours ago
SM
RQ11617 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
…user research, wireframing, prototyping, and designing web and mobile applications. The ideal candidate will be proficient in Figma, Canvas, and similar design tools, with the ability to…
Added 3 hours ago
SM
RQ11618 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
…user-friendly, and visually appealing digital experiences for web and mobile applications. The ideal candidate will have expertise in user research, interaction design, wireframing,…
Added 4 hours ago
OR
Wireless Sales Associate - 1116 Richmond Hill South
OSL Retail Services Inc
Richmond Hill, ON
- Other
…biggest and the best: Rogers, Bell, Telus, Koodo, Fido, Public Mobile, Freedom Mobile, Virgin Plus, Lucky Mobile and…
Added 4 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Oakville, ON
- Up to $17.95 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 4 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Ottawa, ON
- Up to $17.95 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 4 hours ago
I
Seasonal Customer Experience Representative
Indigo
Oakville, ON
- $17.95 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 5 hours ago
I
Seasonal Customer Experience Representative
Indigo
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 5 hours ago
C
Work Equipment HDM (Mechanic A)
CN
Kamloops, BC
- Full-time
Experience inspecting, servicing, troubleshooting, repairing, or overhauling heavy-duty, commercial transport, automotive, or comparable mobile equipment
Added 6 hours ago
BT
Full-Stack Developer (1-Year Contract)
Baker Tilly Canada
Vancouver, BC
- Contract
We are seeking a Full-Stack Developer with a strong passion for user experience, modern interface design, and application development. The successful candidate will be responsible for…
Added 6 hours ago
S
Class 3 Service Driver
Safety-Kleen
Saint-Augustin-de-Desmaures, QC
- Full-time
Added 7 hours ago
GD
DYNAMITE - Seasonal Sales Associate - Champlain Place
Groupe Dynamite, Inc Garage
Dieppe, NB
- Part-time
Social Media Skills, knowledge of Mobile Devices Skills and Computer skills are an asset
Added 7 hours ago
E
Quality Engineer - Banking Mobile (iOS/Android) & Automation Testing
Experis
Toronto, ON
- Contract
We are seeking a results-driven Quality Engineer with extensive experience in mobile and digital banking platforms. The ideal candidate will play a pivotal role in building quality into…
Added 11 hours ago
LG
UX Designer - Unannounced Project
Lightfox Games
Vancouver, BC
- Full-time
…to join our Vancouver based team to work on an unannounced mobile game for a world-class IP and Publisher. This role is hybrid out of our Vancouver studio with approximately 50% of time…
Added 13 hours ago
AC
Global Mobility Tax - Senior Associate
ACCA Careers
Calgary, AB
- Full-time
Tax Compliance & Advisory: Prepare, review, and file tax returns for globally mobile employees, ensuring accuracy and adherence to deadlines. Provide tax and payroll advisory services to…
Added 13 hours ago
S
Customer Experience Associate - Blind River, ON (18.75 hours/week)
Scotiabank
Blind River, ON
- Full-time
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Added 13 hours ago
LG
Server Engineer - Unannounced Project
Lightfox Games
Vancouver, BC
- Full-time
…to join our Vancouver based team to work on an unannounced mobile game for a world-class IP and Publisher. This role is hybrid out of our Vancouver studio with approximately 50% of time…

Indigo

Seasonal Customer Experience Representative

Waterloo, ON, Canada

$17.6 to $17.95 CAD / hour · Part-time

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Job details

Pay: $17.6 to $17.95 CAD / hour
Job type: Part-time
Apply by: Apr 23, 2027
Posting language: English
Posted: Oct 25, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support daily store operations by counting inventory, replenishing and shelving stock, processing returns, receiving merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, recommending curated products, sharing product stories, and contributing to a safe and positive store environment.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended mobility on the sales floor, the ability to lift up to 40 pounds safely, and flexible availability for shifts that may include evenings, weekends, holidays, overnights, and early mornings; French and English bilingualism is required for Québec positions.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Storytelling
Customer Engagement
Adaptability
Flexibility
Communication
Teamwork
Health And Safety
Time Management
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Receiving Merchandise
Product Shelving
Product Collections
Customer Engagement
Product Knowledge
Product Promotions
Health And Safety
Employee Experience
Customer Feedback
Teamwork
Flexible Scheduling
Physical Lifting
Seasonal Employment

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