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Added 5 mins ago
FC
Shuttle Driver
FedEx Canada
Prince George, BC
- Full-time
In the province of Quebec must be bilingual (French and English).
Added 36 mins ago
R
Designer, Men's Suits & Separates
RW&CO
Montreal, QC
- Full-time
Bilingualism in French and English, as the role involves regular communication with partners outside Quebec.
Added 36 mins ago
R
Designer, Women's suits & sets
RW&CO
Montreal, QC
- Full-time
Bilingualism in French and English, as the role involves regular communication with partners outside Quebec.
Added 1 hour ago
GZ
Real Estate Paralegal
Gestion Zagora
Toronto, ON
- Full-time
…manages a diverse portfolio of residential properties across Quebec and Ontario. As part of our continued growth and expansion, we are looking for a Real Estate Paralegal to join our team…
Added 1 hour ago
BI
fabrication welder
Bromer Inc
Terrebonne, QC
- Full-time
Added 1 hour ago
MU
Event Assistant
McGill University
Montreal, QC · Bronfman Building
- Part-time
…authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based /…
Added 1 hour ago
R-
Junior Designer, Fashion
RCL - Reitmans Canada Ltd/Ltée
Montreal, QC
- Full-time
Bilingualism in French and English, as the role involves regular communication with partners outside Quebec.
Added 1 hour ago
R-
Designer, Women's suits & sets
RCL - Reitmans Canada Ltd/Ltée
Montreal, QC
- Full-time
Bilingualism in French and English, as the role involves regular communication with partners outside Quebec.
Added 1 hour ago
R-
Designer, Knits
RCL - Reitmans Canada Ltd/Ltée
Montreal, QC
- Full-time
Bilingualism in French and English, as the role involves regular communication with partners outside Quebec.
Added 1 hour ago
R-
Designer, Men's Suits & Separates
RCL - Reitmans Canada Ltd/Ltée
Montreal, QC
- Full-time
Bilingualism in French and English, as the role involves regular communication with partners outside Quebec.
Added 1 hour ago
MC
IT Operations & Systems Support Specialist (34762)
Myticas Consulting
Ottawa, ON
- Contract
Candidates must possess a valid Class G driver’s licence (Ontario) or Quebec equivalent and be able to provide a driver’s abstract issued within the last month.
Added 1 hour ago
R-
Team Lead (Full time) - Reitmans
RCL - Reitmans Canada Ltd/Ltée
Winnipeg, MB
- Full-time
RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montreal, Quebec since 1926, with over 400 stores across the country and three fashion brands -…
Added 2 hours ago
SD
Store Administrator, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
[Quebec] Complete all necessary documentation in a timely manner for CNESST to ensure future payments to injured employees or employees on preventative maternity leave.
Added 3 hours ago
B
Live-in Resident Manager
Boardwalk
Victoria, BC
- Full-time
…across Alberta, British Columbia, Ontario, Saskatchewan, and…
Added 3 hours ago
B
Apartment Cleaner
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Calgary, AB
- Full-time
…across Alberta, British Columbia, Ontario, Saskatchewan, and…
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B
Shipper/Receiver
Boardwalk
Saskatoon, SK
- Full-time
…across Alberta, British Columbia, Ontario, Saskatchewan, and…
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B
Resident Manager
Boardwalk
London, ON
- Full-time
…across Alberta, British Columbia, Ontario, Saskatchewan, and…
Added 3 hours ago
B
Maintenance Specialist
Boardwalk
AB · Edmonton, AB
- Full-time
…across Alberta, British Columbia, Ontario, Saskatchewan, and…
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B
Carpenter - Small Capital Projects
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AB · Edmonton, AB
- Full-time
…across Alberta, British Columbia, Ontario, Saskatchewan, and…
Added 3 hours ago
CO
Police Officer
City of Saint John
Saint John, NB
- Full-time
Added 3 hours ago
R(
Designer, Men's Suits & Separates
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Full-time
Bilingualism in French and English, as the role involves regular communication with partners outside Quebec.
Added 3 hours ago
R(
Designer, Women's suits & sets
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Full-time
Bilingualism in French and English, as the role involves regular communication with partners outside Quebec.
Added 3 hours ago
IF
Agent(e) au service à la clientèle
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
Joignez-vous à notre équipe de Vanier, à Québec!
Added 3 hours ago
Sales Associate
Laura Canada
Saskatoon, SK
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look…
Added 4 hours ago
R|
Clinical Research Nurse - Occasional Pool (Research Institute)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…biomedical and hospital research centre. Located in Montreal, Quebec, the Institute is the research arm of the McGill University Health Centre (MUHC) affiliated with the Faculty of Medicine…

Indigo

Seasonal Customer Experience Representative

Waterloo, ON, Canada

$17.6 to $17.95 CAD / hour · Part-time

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Job details

Pay: $17.6 to $17.95 CAD / hour
Job type: Part-time
Apply by: Apr 23, 2027
Posting language: English
Posted: Oct 25, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Apply About employer

More about this job

Responsibilities

Support daily store operations by counting inventory, replenishing and shelving stock, processing returns, receiving merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, recommending curated products, sharing product stories, and contributing to a safe and positive store environment.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended mobility on the sales floor, the ability to lift up to 40 pounds safely, and flexible availability for shifts that may include evenings, weekends, holidays, overnights, and early mornings; French and English bilingualism is required for Québec positions.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Storytelling
Customer Engagement
Adaptability
Flexibility
Communication
Teamwork
Health And Safety
Time Management
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Receiving Merchandise
Product Shelving
Product Collections
Customer Engagement
Product Knowledge
Product Promotions
Health And Safety
Employee Experience
Customer Feedback
Teamwork
Flexible Scheduling
Physical Lifting
Seasonal Employment

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